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I hereby notify you of my decision to terminate the contract relating to the Hostgator service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hostgator: Step-by-Step Guide
What is HostGator
Overview
HostGator India is the Indian operation of HostGator, a web hosting provider offering shared, cloud, VPS, reseller, and dedicated hosting plans.
The service is subscription-based and includes features such as domain registration, SSL, backups and support channels for account management.
Primary uses
Businesses and individuals use HostGator India to host websites, email, and web applications with a variety of resource levels and management options.
Plans range from entry-level shared hosting to self-managed VPS and fully dedicated servers for higher traffic sites.
How to cancel HostGator
Contact HostGator India
- All cancellations for HostGator India (hostgator.in) must be requested directly through HostGator India support channels - phone, live chat, or a support ticket.
- Do not rely on hostgator.com for India-account cancellation; use HostGator India contact paths instead.
Step-by-step cancellation
- Log into your HostGator India account and open a support ticket or start a live chat to request cancellation.
- If preferred, call HostGator India support and ask the agent to cancel the hosting plan on your behalf.
- Include your account details, reason for cancellation, and request confirmation of the cancellation in writing.
- To stop future charges, disable Auto-Renew in the Control Panel Renewal Center: do this at least 15 days before renewal for multi-month plans and 5 days before renewal for monthly plans. Official cancellation help
What happens when you cancel
Account access and service continuity
When you cancel, access to the control panel may be suspended by HostGator India, but paid services typically continue until the end of the prepaid term.
You should download any data or backups before the control panel is suspended to avoid data loss.
Billing and pending orders
Pending orders may be processed if there are sufficient funds; otherwise, pending charges may be reversed per HostGator India policy.
Ask support for written confirmation of service end dates and any pending transactions to avoid surprises.
Will I get a refund?
Money-Back Guarantee summary
HostGator India offers a Money-Back Guarantee for hosting: shared, VPS, and reseller hosting may be eligible for a refund if cancelled within the guarantee period.
The general window is 30 days; India-specific terms may provide up to 45 days for some offers. See HostGator India legal terms for details. HostGator India legal
Exceptions and eligibility
- Only first-time accounts are eligible for the hosting refund under the policy; repeat accounts are typically excluded.
- Non-refundable items include domain registrations and renewals, setup fees, administrative fees, and add-ons such as SiteLock, CodeGuard, and SSL certificates.
- Violations of the Terms of Service or abuse findings can disqualify refund requests.
HostGator plans and pricing
Current plans (monthly rates)
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Starter (Shared Hosting) | ₹69/month | Monthly | Single Domain, 20 GB SSD, 100 GB Transfer, 5 Email, Unlimited Databases, Free SSL |
| Hatchling (Shared Hosting) | ₹159/month | Monthly | Single Domain, Unlimited Disk & Transfer, Unlimited Email & Databases |
| Baby (Shared Hosting) | ₹199/month | Monthly | Unlimited Domains, Unlimited Disk & Transfer, Unlimited Email & Databases |
| Business (Shared Hosting) | ₹249/month | Monthly | Unlimited Domains, Unlimited Disk & Transfer, Dedicated IP, Free SSL |
| Hatchling Cloud | ₹479/month | Monthly | 2 CPU, 2 GB RAM, Unmetered disk & bandwidth |
| Baby Cloud | ₹599/month | Monthly | 4 CPU, 4 GB RAM, Unmetered disk & bandwidth |
| Business Cloud | Contact for pricing | Monthly | Contact HostGator India for exact configuration and pricing |
| Snappy 2000 (VPS Self-Managed) | ₹699/month | Monthly | 2 GB RAM, 2 Core, 20 GB SSD, 1 TB Bandwidth |
| Snappy 4000 (VPS Self-Managed) | ₹1,399/month | Monthly | 4 GB RAM, 2 Core, 40 GB SSD, 1 TB Bandwidth |
| Snappy 6000 (VPS Self-Managed) | ₹2,099/month | Monthly | 6 GB RAM, 3 Core, 80 GB SSD, 2 TB Bandwidth |
| Snappy 8000 (VPS Self-Managed) | ₹2,799/month | Monthly | 8 GB RAM, 4 Core, 120 GB SSD, 2 TB Bandwidth |
| Dedicated Advanced I (Linux) | ₹9,269/month | Monthly (1-year billed) | 16 GB RAM, 500 GB SSD, 5 TB Bandwidth |
| Dedicated Advanced III (Linux) | ₹10,029/month | Monthly (1-year billed) | 28 GB RAM, 1,000 GB SSD, 10 TB Bandwidth |
| Dedicated Advanced V (Linux) | ₹12,579/month | Monthly (1-year billed) | 60 GB RAM, 1790 GB SSD, 15 TB Bandwidth |
Notes on pricing
Prices above reflect the verified monthly rates or monthly-equivalent where specified by HostGator India sources.
Business Cloud exact monthly pricing was not available in the verified sources; contact HostGator India for current rates.
Your consumer rights in India
Key legal protections
Under Indian consumer protection laws, you have the right to clear contract terms, honest disclosures, and remedies for deficient services.
Statutes such as the Consumer Protection Act provide forums and remedies for unfair contract terms or failure to deliver promised services.
How to escalate if needed
- First raise the issue with HostGator India support and request escalation to the Grievance Officer if unresolved.
- If HostGator India fails to honor uptime commitments or refund policy, you may file a complaint with local consumer forums or appropriate statutory bodies.
- HostGator India contact and grievance details are available on their contact page. HostGator India contact
Customer experiences
Positive feedback
Some customers report fast domain registration and a satisfactory initial onboarding experience with HostGator India.
Across the broader HostGator network, reviewers often praise responsive and knowledgeable customer service for issue resolution.
Negative feedback
- Many HostGator India reviews raise concerns about frequent downtime and unannounced maintenance causing business disruption.
- Common complaints include account suspension without clear notice, slow server speeds, poor support resolution, and denied refunds despite remaining prepaid time.
Documentation checklist
Before you contact support
- Account username or customer ID and email associated with the HostGator India account.
- Recent invoices, payment receipts, or transaction IDs for the plan you want to cancel.
What to request and save
- Ask for written confirmation of the cancellation, final service end date, and any refund eligibility.
- Save chat transcripts, ticket numbers, agent names, and any confirmation emails for future reference.
Common mistakes
Waiting until renewal
Users sometimes forget to disable Auto-Renew in the Renewal Center early enough and incur a renewal charge they wanted to avoid.
Remember the timing rules: disable Auto-Renew at least 15 days before multi-month renewals and 5 days before monthly renewals.
Assuming domain refunds
Many customers assume domain registration fees are refundable; HostGator India explicitly excludes domain registrations and renewals from refunds.
Also avoid relying on a third-party or the global HostGator site for cancellations - use HostGator India support channels to avoid delays or miscommunication.
Comparative recap
Quick comparison
| Plan Type | Refund Window | Cancellation Method | Domain Refunds | 期間 |
|---|---|---|---|---|
| Shared Hosting | 30 days (some India offers 45 days) | Contact HostGator India support (phone/chat/ticket) | Not refundable | Monthly |
| VPS Hosting | 30 days (first-time accounts only) | Contact HostGator India support (phone/chat/ticket) | Not refundable | Monthly |
| Dedicated Hosting | Varies; check HostGator India terms | Contact HostGator India support (phone/chat/ticket) | Not refundable | Monthly (1-year billed options) |
How to read this table
Refund windows apply to first-time accounts; exceptions and exact durations depend on the specific offer and HostGator India terms.
Always confirm cancellation steps and refund eligibility with HostGator India support before terminating services.
After cancelling
Data and service follow-up
Download any website files, databases, and email exports immediately after cancellation confirmation to avoid permanent data loss.
Verify the service end date in writing and confirm whether any pending transactions remain.
Helpful links
- HostGator India legal & refund policy
- HostGator cancellation help (control panel Auto-Renew steps)
- HostGator India contact & grievance details
Address
Official mailing address
Endurance International Group (India) Private Limited
Unit No. 501, 5th Floor, NESCO IT Park, Western Express Highway, Goregaon East, Mumbai 400063, Maharashtra, India
Grievance officer
For escalations, use the Grievance Officer contact details provided on HostGator India’s contact page and retain written copies of communications.
Refer to the HostGator India contact page for the latest phone and support options. HostGator India contact