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I hereby notify you of my decision to terminate the contract relating to the Hostinger service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hostinger: Easy Method
What is Hostinger
Overview
Hostinger is a web hosting provider offering shared, cloud, VPS hosting, email services and domain registration with India-specific pricing and promotional plans.
How it operates
Services are sold on subscription terms and managed from a web control panel (hPanel). Billing and renewals are handled automatically unless the user disables auto-renewal.
How to cancel Hostinger
Primary cancellation method
Cancel hosting by turning off automatic renewal in your Hostinger hPanel account. Disabling auto-renew causes the plan to expire at the end of the current billing cycle and be cancelled automatically.
Step-by-step cancellation
- Log in to your Hostinger account and open hPanel.
- Go to the Billing or Subscriptions area and find the hosting plan you want to cancel.
- Turn off Auto-renew (automatic renewal) for that plan.
- Confirm the change; the plan will remain active until the end of the paid period and then be cancelled.
- If you need immediate assistance, open a support ticket or chat with support (response times vary).
What happens when you cancel
Access and service
After you disable auto-renew, your hosting remains active until the paid billing period ends. You retain access to files, databases and email for that period unless Hostinger terminates earlier for policy reasons.
Data and backups
When the plan expires and is cancelled, hosted content and email may be removed according to Hostinger retention rules. Download backups and export data before expiry to avoid data loss.
Will I get a refund?
Standard refund policy
Hostinger offers a standard 30-day money-back guarantee for many hosting products (web, cloud, KVM VPS, game panel hosting, Hostinger Email, Titan Email) if requested within 30 days and not paid with cryptocurrency.
Details and specific exclusions are in Hostinger’s refund policy: Hostinger refund policy.
Exceptions and special cases
- Many country-code domains (for example .in, .co.in) and most domain renewals/transfers are non-refundable.
- Certain items are non-refundable: Google Workspace Email, VPS control panel licenses, paid upgrades, and payments made with cryptocurrency.
- Some domains have short refundable windows: general domains (e.g., .com, .net) may be refundable within 96 hours; Brazilian domains (.br, .com.br, .net.br) within 168 hours (7 days).
- Unsuccessful transfers may be refundable if they fall within applicable timeframes set by the policy.
Hostinger plans and pricing
Pricing snapshot
Below are promotional INR-per-month prices as offered via Hostinger India (promotional long-term deals typically give lowest monthly rates). Prices shown exclude GST.
Plan details
| Plan | Price (INR/month) | Period | Features |
|---|---|---|---|
| Single Shared Hosting (48-month deal) | ₹69.00 | Billed as ₹3,312 total for 48 months | 1 website; 10 GB SSD; 1 mailbox free for 1 year; free SSL; weekly backups |
| Premium Shared Hosting (48-month deal) | ₹129.00 | Billed as ₹6,192 total for 48 months | Up to 3 websites; 20 GB SSD; free domain 1 year; AI Website Builder; email marketing; SSL |
| Business Shared Hosting (48-month deal) | ₹199.00 | Billed as ₹9,552 total for 48 months | Up to 50 websites; 50 GB NVMe; daily & on-demand backups; AI tools; CDN; email marketing |
| Cloud Startup (48-month deal) | ₹549.00 | Billed as ₹26,352 total for 48 months | Up to 100 websites; 100 GB NVMe; 10 mailboxes/year; CDN; dedicated IP; priority support |
| VPS KVM 1 | ₹399.00 | Promotional monthly (renews at ₹739.00/mo for 2-year plan) | 1 vCPU; 4 GB RAM; 50 GB NVMe; 4 TB bandwidth |
| VPS KVM 2 | ₹549.00 | Promotional monthly (renews at ₹999.00/mo for 2-year plan) | 2 vCPU; 8 GB RAM; 100 GB NVMe; 8 TB bandwidth |
| VPS KVM 4 | ₹749.00 | Promotional monthly (renews at ₹1,999.00/mo for 2-year plan) | 4 vCPU; 16 GB RAM; 200 GB NVMe; 16 TB bandwidth |
| VPS KVM 8 | ₹1,499.00 | Promotional monthly (renews at ₹3,999.00/mo for 2-year plan) | 8 vCPU; 32 GB RAM; 400 GB NVMe; 32 TB bandwidth |
| Shared Hosting (12-month) - Single | ₹159.00 | Monthly (billed annually) | 1 website; ~10 GB SSD; free SSL; weekly backups |
| Shared Hosting (12-month) - Premium | ₹199.00 | Monthly (billed annually) | Up to 3 websites; 20 GB storage; free domain; SSL; backups |
| Shared Hosting (12-month) - Business | ₹299.00 | Monthly (billed annually) | Up to 50 websites; 50 GB NVMe; premium features |
Your consumer rights in India
Cooling-off and digital services
Indian consumer protection law generally provides a 14-day cooling-off or withdrawal right for online purchases of digital services and content.
This statutory right may allow Indian consumers to request cancellation/refund within 14 days even if a provider’s published policy differs.
Conflict with Hostinger policy
- Hostinger advertises a 30-day money-back guarantee for many hosting products, but country-code domains like .in are listed as non-refundable.
- This can create a legal tension: consumers in India may still assert 14-day statutory rights for digital services; enforcement may require legal advice.
Customer experiences
Positive feedback
Many reviewers praise Hostinger for fast, friendly and knowledgeable support and an easy-to-use control panel.
Positive comments often highlight helpful agents and efficient problem resolution on Trustpilot.
Negative feedback
- Some reviewers report unhelpful AI chatbot responses and long wait times to reach a human agent.
- Complaints include account lockouts requiring identity verification, delayed ticket responses, unexpected outages, and difficulties with cancellations or refunds.
For user reviews see: Hostinger on Trustpilot and Hostinger reviews on ProductReview.
Documentation checklist
What to prepare before cancelling
- Your Hostinger account email and account ID.
- Invoice or transaction ID for the purchase you want refunded.
- Payment method details (last 4 digits, transaction date) for verification.
- Domain names involved and registration/renewal dates.
- Screenshots of settings (auto-renew status) and any communication with support.
Why these items matter
Having clear documentation speeds up support verification and refund assessment.
Keep exported backups of site files and databases before cancellation to avoid data loss.
Common mistakes
Failing to disable auto-renew
Users sometimes assume cancelling an account will stop renewal; Hostinger requires turning off auto-renew in hPanel.
If auto-renew remains on, the subscription will renew and may be charged automatically.
Expecting domain refunds or missing windows
Assuming all domains are refundable is a frequent error - many country-code domains (including .in) are non-refundable.
Also, refund windows are short for some domain types (e.g., 96 hours for many general domains; 168 hours for certain Brazilian domains).
Relying only on chatbots
Some customers report the AI chatbot gives unhelpful answers; escalate to human support and keep copies of all communications.
Delays in support or account verification requests can lengthen cancellation and refund processing.
Comparative recap
At-a-glance comparison
| Item | Typical price (INR/month) | Cancellation method | Refund eligibility (India) |
|---|---|---|---|
| Shared Hosting (Promotional) | ₹69 - ₹299 | Turn off Auto-renew in hPanel | 30-day money-back for most plans; check domain exceptions |
| VPS KVM | ₹399 - ₹1,499 (promotional) | Turn off Auto-renew in hPanel; contact support for account changes | 30-day window often applies; licences and certain add-ons non-refundable |
| Country-code domains (.in) | Varies (registration fees apply) | Domain cancellation managed via domain panel; renewals non-refundable | Most .in registrations and renewals are non-refundable |
Key takeaway
For hosting, use the 30-day window where applicable and disable auto-renew in hPanel to stop future charges.
For domains - especially .in - assume limited or no refundability and plan purchases accordingly.
After cancelling
Immediate actions
- Download site files, databases and email backups before plan expiry.
- Save invoices, transaction IDs and conversation logs with support.
- If moving providers, update DNS and initiate domain transfer well before expiry.
Where to check policy and feedback
Review Hostinger’s official refund terms here: Hostinger refund policy.
Read customer reports and experiences: Trustpilot and ProductReview.
Address
Hostinger India office
M301, 3rd Floor, Webel IT Park, Phase 1, DH Block, New Town, Kolkata, West Bengal 700156, India
Notes
No separate postal cancellation address is specified; cancellations are processed via your Hostinger account (hPanel) and support channels.