Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel KINETIC
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Kinetic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kinetic: Simple Process
What is Kinetic
Overview
Kinetic is a brand that includes digital subscription services (Kinetic Mobi) and Kinetic Green electric vehicle bookings in India. The guide below focuses on cancellation and refund procedures for those services.
Scope
This guide covers how to cancel Kinetic Mobi subscriptions and Kinetic Green booking orders, refund rules, consumer rights in India, and practical next steps after cancellation.
How to cancel Kinetic
Kinetic Mobi (mobile app / subscription)
- By email: send a clear cancellation request from the account email to the support address used at sign-up (keep a copy).
- By telephone: call Kinetic support number associated with your account and request cancellation; note the cancellation reference.
- Online: sign in to your Kinetic Mobi account and use Account Settings > Subscription > Cancel.
- Live chat: use the in-app or website live chat to request cancellation and save the chat transcript.
Kinetic Green (India EV booking)
- Via website: log into the booking portal and use the Booking Cancellation tab to submit the cancellation.
- Booking conditions: cancellations within 90 days of booking are free if full payment was made and delivery not taken.
- If payment not completed within 90 days, the booking may be auto-cancelled without refund; check your booking status promptly.
What happens when you cancel
Access and service period
For Kinetic Mobi subscriptions, cancellations take effect at the end of the current billing period.
You retain access until that date; the subscription will not renew after the effective end date.
Bookings and delivery
For Kinetic Green bookings, cancellation prevents further processing and delivery if done before delivery is taken.
If delivery has been completed, standard vehicle return or warranty policies will apply rather than a booking refund.
Will I get a refund?
Kinetic Mobi refund rules
- 14-day cooling-off: full refund if you cancel within 14 days of registration.
- After 14 days: no prorated refunds for unused time; sales are final after the cooling-off period.
- 7-day PayPal trial: there is a 7-day free trial; cancel at least 48 hours before trial end to avoid charges.
Kinetic Green refund rules (India)
- Free cancellation within 90 days: refunds processed within 7 working days via the original payment mode if full payment was made and delivery not taken.
- No refund if payment not completed within 90 days: the booking may be auto-cancelled without refund.
- Keep proof of payment and cancellation timestamps to support any refund claim.
Kinetic plans and pricing
Pricing summary
The table below lists verified ex-showroom pricing for Kinetic electric scooter models available in India. These are one-time vehicle purchase prices.
Notes on app subscriptions
No verified INR subscription price for a Kinetic app was located. App-based subscriptions may be listed in USD on external stores; confirm the local price in your app store.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Kinetic DX (Standard e-scooter) | ₹1,11,499 (ex-showroom) | One-time vehicle purchase | Electric scooter, legacy DX styling, modern EV tech |
| Kinetic DX+ (e-scooter) | ₹1,17,499 (ex-showroom) | One-time vehicle purchase | Higher variant of DX EV |
| Kinetic Electric Scooter DX (Autocar listing) | ₹1.11 lakh - ₹1.17 lakh (ex-showroom) | One-time vehicle purchase | DX / DX+ variants |
Your consumer rights in India
Cooling-off and refunds
Kinetic Mobi offers a 14-day cooling-off full refund which mirrors common consumer protection expectations for digital subscriptions.
Exercise this right promptly if you change your mind within the stated period.
Booking and warranty issues
- Kinetic Green provides a 90-day cancellation window for bookings with refund timelines stated (refund within 7 working days where eligible).
- Recurring complaints about product specs or aftersales may be pursued under Indian consumer protection laws for false claims or deficient service.
Customer experiences
Positive feedback
- Several users praised models such as the E Luna for range, build, suspension, luggage capacity and warranty, and reported recommending the vehicle to friends.
- Dealers in some regions received compliments for friendly staff, helpful service, and extras (gifts, helmet) at purchase.
Negative feedback
- Complaints include poor build quality, weak road handling, long charging times, and actual battery range lower than claimed on certain models.
- Some users reported unresolved warranty complaints and dissatisfaction with service or claims handling.
Documentation checklist
For subscription cancellations
- Account email and username used to register the service.
- Proof of purchase or subscription receipt (transaction ID, date).
- Cancellation confirmation (email, chat transcript, cancellation reference).
For booking cancellations and refunds
- Booking ID and date of booking.
- Proof of full payment (transaction receipts) if claiming a refund within 90 days.
- Photocopy of ID used for the booking and any correspondence with dealer/support.
Common mistakes
Missing cancellation windows
Many consumers miss the 14-day cooling-off window for subscriptions or the 90-day window for Kinetic Green bookings.
Example: waiting until after the billing cycle ends and expecting a prorated refund - Kinetic Mobi does not offer prorated refunds after the cooling-off period.
Poor record-keeping
Failing to save receipts, emails, chat transcripts, or cancellation references slows refunds or dispute resolution.
Example: calling support without recording the cancellation reference can make it hard to prove you cancelled in time for a refund.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation and refund differences between Kinetic Mobi subscription services and Kinetic Green bookings in India.
How to use this table
Use the rows to quickly check deadlines, refund eligibility, and key actions to take before cancelling.
| Feature | Kinetic Mobi (subscription) | Kinetic Mobi (trial) | Kinetic Green (booking, India) |
|---|---|---|---|
| Cancellation methods | Email, telephone, online account settings, live chat | Same; cancel in account or via support during trial | Website Booking Cancellation tab |
| Refund window | Full refund only within 14 days (cooling-off) | 7-day free trial; cancel ≥48 hours before trial end to avoid charge | Within 90 days if full payment made and delivery not taken |
| Prorated refunds | No prorated refunds after cooling-off | No prorated refunds after trial; all sales final | Refund processed (if eligible) within 7 working days |
| Cancellation effective date | End of current billing period | Cancel before trial end to stop charges | Immediate for booking; prevents delivery if before delivery taken |
After cancelling
What to check immediately
- Save cancellation confirmation and any reference number received from support.
- Monitor your payment method for any refund credit within the stated timeframe (7 working days for Kinetic Green; check Kinetic Mobi refund timing for cooling-off cases).
Further steps if refund or service issues persist
- Gather all documentation (receipts, chats, emails) and contact Kinetic support again with the reference number.
- If unresolved, consider raising a formal grievance with the dealer or using consumer redressal options available in India.
Address
Registered office
D‑1 Block, Plot No. 18/2, MIDC Chinchwad, Pune 411019, Maharashtra, India
Notes
Use the registered office address for formal communications when no other cancellation address is provided. Always send cancellations from the account-holder’s verified contact method and keep proof of dispatch.