Cancellation Botim: Easy Method

What is Botim

Overview

Botim is a mobile app that enables voice and video calls, messaging, and file sharing over the internet. It offers free basic use and paid VIP subscriptions for premium features.

Main features

Paid VIP benefits include an ad-free experience, HD video calls, a VIP badge, early access to features, and background blur. Botim also provides a Botim Money wallet and prepaid card features for payments.

How to cancel Botim

Cancel via App Store (iOS)

• Open Apple ID settings → Subscriptions → select Botim VIP → turn off auto-renewal or cancel.
• Access continues until the end of the current billing period after cancellation.

Cancel via Google Play (Android)

• Go to Google Play → Payments & Subscriptions → Subscriptions → select Botim → cancel.
• Note: Uninstalling the app does not cancel your subscription automatically; you must cancel in Google Play.

Cancel / Delete account on Web or in Botim app

• Log in → Me → Account → Delete Account (or via Botim Money section) → confirm deletion.
• For Botim Money users: clear pending transactions and delete prepaid cards before requesting account deletion.

What happens when you cancel

Access and renewal

Cancelling a subscription stops future renewals but does not remove access immediately. You retain paid access until the end of the current billing period.

Account deletion and data

Requesting account deletion disables the account and begins removal. Deletion may take up to about 15 days and will erase personal data and transaction history.

Will I get a refund?

General refund policy

All fees for paid features or subscriptions (monthly or annual) are non-refundable. Cancelling does not provide pro-rata refunds for unused time.

Exceptions and fraud cases

• 100% refunds may be provided if loss is due to unauthorized use, hacking, QR-code fraud, or virus, subject to Botim’s investigation and conditions.
• Users may also seek chargebacks or dispute transactions via their bank or payment provider in cases of proven fraud.

14-day right and local rules

There is no indication of a 14-day cooling-off refund right in Botim’s official documentation for India. Refunds are only provided under the specific conditions above.

Botim plans and pricing

Pricing summary

The following prices reflect Botim VIP plans as listed for iOS in India. Prices and offers may vary over time.

Plans table

Your consumer rights in India

Subscription and refunds

Botim does not offer pro-rata refunds or a 14-day cooling-off period for subscriptions in India. Cancellation only stops future renewals and keeps access until the period ends.

Fraud and dispute options

• Under Indian consumer protection and banking rules, users can dispute unauthorized transactions with their bank or payment provider.
• Botim may refund proven fraud cases after investigation per its payments and refund FAQ.

Data and deletion rights

Deleting your account erases personal data, wallet contents, and transaction history irreversibly. Clear pending transactions and prepaid cards before deletion to avoid loss.

Customer experiences

Positive feedback

On some app stores (for example, Indus Appstore in India) Botim receives high ratings and praise for clear voice and video quality and a user-friendly interface.

Negative feedback and common problems

Multiple review platforms report recurring issues: poor customer support, account locking, undelivered prepaid cards, stuck transactions, and delayed or missing refunds.

Documentation checklist

Proof and account details

• Purchase receipt or invoice (App Store / Google Play / payment confirmation).
• Botim account ID, registered phone number, and email address.

Transaction evidence

• Screenshots of the transaction, subscription page, and any error messages.
• Bank or card statements showing the charge (transaction ID, date, amount).

Common mistakes

Uninstalling without cancelling

Many users assume removing the app cancels a subscription. This is incorrect; you must cancel via App Store or Google Play to stop billing.

Not clearing Botim Money items

Attempting to delete an account without clearing pending Botim Money transactions or prepaid cards can lead to irreversible loss of funds or failed deletion requests.

Comparative recap

Platform comparison table

After cancelling

What to check immediately

Confirm your subscription shows as cancelled in your App Store or Google Play subscription list.

Keep receipts and screenshots until any billing dispute or refund request is resolved.

Next steps if charges continue

• Contact your payment provider or bank to dispute unauthorized or continuing charges.
• Prepare documentation (receipts, screenshots, account details) before contacting support or your bank.

Address

Registered office

No.52, 1st Floor, 100, Koramangala, Bangalore South, Karnataka 560034, India

Notes about contacting Botim

No dedicated cancellation-specific postal address is publicly available beyond the registered office. For subscription changes use your platform (App Store / Google Play) or the account settings in the Botim app.