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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Lycamobile service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lycamobile: Easy Method
What is Lycamobile
Overview
Lycamobile is a prepaid mobile virtual network operator that offers international calling, SMS and data plans using SIM or eSIM products. The service targets travellers and customers needing low-cost international minutes and data.
Service model
Plans are prepaid and typically valid for 30 days. Lycamobile India sells international-focused plans (UK/USA usage with calls to India) and operates online sales, physical SIM fulfilment, and customer support channels.
How to cancel Lycamobile
Cancel before shipment (India)
- Contact support immediately by email at support@lycamobileindia.com and request cancellation before the order ships.
- Provide your order number and contact phone number in the email to speed verification.
- Cancellation before shipment is at Lycamobile India’s discretion; they state orders once shipped cannot be cancelled.
Cancel after shipment or for website contracts
- If the order has shipped, cancellation is generally not possible; exceptional cancellations may be considered by writing to support@lycamobileindia.com as soon as possible.
- For contracts entered via the Lycamobile website (general/EU terms), consumers may have a 14-day right to withdraw from the contract from the date of conclusion (subject to conditions below).
What happens when you cancel
Service access and SIM
If a cancellation is accepted before activation, Lycamobile will instruct you on returning the SIM or stopping activation. Once a plan is activated, it normally cannot be refunded.
If you cancel after service has started, any ongoing access (voice, SMS, data) will typically stop according to the provider’s processing time and terms.
Auto-renew and billing
Auto-renew may continue unless turned off in your account or cancelled by support; user reports indicate some customers have difficulty stopping auto-renew.
If charges continue after cancellation attempts, keep records and contact support immediately for escalation and refund requests.
Will I get a refund?
Lycamobile India refund rules
Lycamobile India accepts returns (DRR) only within 7 days from the customer’s return date as per CRM. Once a plan is activated, it becomes non-refundable.
Refunds in India may require a successful support ticket, cooperation, correct documentation, and return of the SIM to the head office. Unused talk time or credit balances are non-refundable.
Website / EU withdrawal rules (where applicable)
- Consumers exercising a 14-day right to withdraw must act within 14 days of contract conclusion.
- If services began during that period, Lycamobile may deduct a proportionate cost for the services provided before withdrawal.
- Refunds under this right must be processed within 14 days using the original payment method, without fees (per Lycamobile general terms).
Lycamobile plans and pricing
Available prepaid plans (sample)
Below are sample plans and prices listed on Lycamobile India’s website. All plans are prepaid SIM/eSIM valid for 30 days and prices include GST (18%) as shown on the site.
Notes on pricing
Plans below are for international/UK/USA usage with calls to India. No India-domestic-only plans were found in the provided data.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| UK Plan 02 | ₹1,999.00 | 30 Days | 500 minutes to India + 40 countries, unlimited local minutes & SMS, 3 GB data |
| UK Plan 03 | ₹2,799.00 | 30 Days | 500 minutes to India + 40 countries, unlimited local minutes & SMS, 50 GB data |
| UK Plan 04 | ₹3,499.00 | 30 Days | Unlimited minutes to India + 40 countries, unlimited local minutes & SMS, 100 GB data |
| UK Plan 06 | ₹4,499.00 | 30 Days | Unlimited 4G/5G data, unlimited minutes/SMS to India + 40 countries & locally |
| LYCA_US_23 | ₹2,299.00 | 30 Days | Unlimited within USA, unlimited calls to India + 75 countries, 8 GB high-speed data |
| LYCA_US_15 | ₹1,699.00 | 30 Days | Unlimited within USA, unlimited calls/texts to India + 75 countries, 1 GB high-speed data |
Your consumer rights in India
Lycamobile India-specific rights
Lycamobile India’s stated rules: returns (DRR) accepted only within 7 days from customer’s return date (per CRM). Once a plan is activated, there is no refund.
Refunds require an approved support ticket, correct documentation, cooperation, and return of the SIM to the head office where requested by the company.
Practical steps to protect your rights
- Keep order confirmations, payment receipts and timestamps of cancellation requests.
- Raise support tickets and keep copies of all email or chat exchanges as evidence.
- If you believe the provider has breached its advertised policy, escalate using the recorded communications and consider seeking consumer forum advice.
Customer experiences
Reported negative experiences
Multiple user reports (forums and review sites) describe difficulties cancelling, turning off auto-renew, and continuing charges after cancellation attempts.
Users also report slow or non-responsive customer support, delays in email replies, and problems obtaining refunds even when requested.
Balance and absence of positive reports
There are fewer verified positive reviews in the provided data. Some customers do use Lycamobile successfully for international calling and data.
Given mixed feedback, document everything and follow the recommended checklist when cancelling.
Documentation checklist
Essential documents to prepare
- Order number and purchase receipt (email or SMS confirmation).
- SIM ICCID (printed on the SIM or packaging) and the mobile number associated with the SIM/eSIM.
- Proof of identity if requested (as per support instructions).
Evidence and return details
- Copies of all emails, chat transcripts, timestamps of cancellation or auto-renew off attempts.
- Return tracking number and proof of SIM return to the head office if required.
- Support ticket reference numbers and any written confirmation of refunds or denials.
Common mistakes
Waiting too long to contact support
Customers often delay contacting support until after activation or after an auto-renew charge posts. Early contact improves chances of a favourable outcome.
Act as soon as you decide to cancel to increase the likelihood of stopping shipment or activation.
Relying only on app buttons or assumptions
Some users report that app or chatbot cancellation options may not work reliably; do not rely solely on in-app actions without written confirmation from support.
Always follow up with an email to support@lycamobileindia.com and keep written records of any confirmations.
Comparative recap
Quick comparison (India vs Website/EU)
| Aspect | Lycamobile India | Lycamobile (Website / EU terms) |
|---|---|---|
| Cancellation before shipment | May be possible if you write immediately to support; orders once shipped cannot be cancelled. | Website contracts may allow withdrawal within 14 days depending on timing and local law. |
| Return window | DRR accepted only within 7 days from customer’s return date (per CRM). | 14-day right to withdraw for consumers who bought via the website (EU/general). |
| Refund after activation | Once a plan is activated it is non-refundable; unused balances non-refundable. | If services began, Lycamobile may deduct proportionate cost; refund within 14 days via original method. |
| Support responsiveness | Reported delays and slow responses by some users; keep records. | Users report similar issues on public forums; document communications for escalation. |
After cancelling
Follow-up actions
After you submit a cancellation, retain all confirmation emails and support ticket numbers. If instructed to return a SIM, use tracked shipping and keep the receipt.
If a refund is promised, note the expected timeframe and check your original payment method for the credit within the stated period.
Helpful links and contacts
Official Lycamobile India website (for account and support): Lycamobile India
Support email for cancellation/returns: support@lycamobileindia.com (use this address in all cancellation requests).
Address
Corporate / return address (primary)
Lycamobile Inc, 24 Commerce Street, Suite 100, Newark, New Jersey 07102, United States
Notes on addresses
Lycamobile also uses other corporate and registered office addresses in different jurisdictions; follow the return instructions provided by Lycamobile India or support for the correct return location.