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Cancellation Number Guru: Easy Method
What is Number Guru
Overview
Number Guru is a subscription-based service and mobile app that provides phone-number lookup, caller identification, spam detection, and related reports.
The service operates on monthly subscriptions and offers a trial period for new users, then renews automatically unless cancelled.
Main features
Key features include caller ID, spam labeling, and access to a set number of reports per subscription period.
Information about billing, cancellations, and refunds is available on Number Guru's help pages and terms of service.
How to cancel Number Guru
App Store (iOS) - step-by-step
- Open Settings on your iPhone and tap your Apple ID at the top.
- Go to Subscriptions, find the NumberGuru subscription, and choose Cancel Subscription.
- The subscription remains active until the end of the current paid period.
Google Play / Web / Direct - step-by-step
- For Android: Open Google Play Store → Account → Subscriptions → NumberGuru → Cancel. Access continues until the current paid period ends.
- For web/direct: Sign in at your NumberGuru account and use Contact Us → Cancel My Account, live chat, or the Contact Us form to request cancellation.
- You can also email [email protected] or call 1-866-673-9048 to request cancellation.
- See Number Guru cancellation instructions: How do I cancel?
What happens when you cancel
Access after cancellation
After cancelling through the App Store, Google Play, or NumberGuru account, you keep access until the paid period ends.
No immediate prorated access is generally provided; services continue until the subscription expiry date.
Renewal and data
Auto-renewal is stopped for future billing cycles when cancellation is confirmed.
Your account data and prior lookup history may remain according to Number Guru's terms; review the Terms of Service for details.
Will I get a refund?
Refunds for web/direct purchases
Refunds for purchases made directly via NumberGuru (web/direct) are handled case-by-case by customer support.
Request a refund by emailing [email protected]. Number Guru states refunds may be processed immediately on their end but can take up to 30 days to appear on your statement.
Store refunds (App Store / Google Play)
If you subscribed via Apple, request a refund through Apple's system (for example, billing FAQ and Apple's report tools).
If you purchased via Google Play, refunds must be requested through Google Play's refund process rather than directly through NumberGuru.
More on refunds: How can I get a refund?
Number Guru plans and pricing
Current known plans
Exact listed INR pricing is not officially published by Number Guru; the following are estimates and known USD list prices converted approximately to INR.
Confirm exact pricing in the app store before purchase.
| Plan | Price (estimated INR) | Period | Features |
|---|---|---|---|
| Monthly Subscription | ₹1,999 - ₹2,099 (estimated) | Monthly | Access to ~100 reports/month with spam ID and phone number search (after trial) |
| 30-Day Trial | ₹399 - ₹449 (estimated) | One-time / Trial | 30-day free trial for new users, then auto-renews to monthly subscription |
Your consumer rights in India
Right of withdrawal and refunds
Number Guru's public policy does not explicitly offer a 14-day unconditional cancellation/refund right for Indian consumers.
Refunds are discretionary and handled case-by-case by Number Guru support for direct purchases.
Transparency, billing and dispute options
Users should keep records of purchase receipts, cancellation confirmations, and any correspondence when disputing charges.
If NumberGuru support cannot resolve a billing dispute, you may raise the matter with your bank/card issuer or consider Indian consumer protection options for unresolved contested charges.
Customer experiences
Positive feedback
Some users report high accuracy for number lookups and value the information provided, calling the service worth the cost.
Positive reviews mention affordability and reliable results for phone number searches.
Negative feedback
Several reviews on public platforms report recurring charges after attempted cancellation, especially after trials.
Other complaints include difficulty cancelling, unsatisfactory customer support responses, and concerns about billing transparency. See aggregated reviews: Trustpilot - NumberGuru.
Documentation checklist
What to collect before contacting support
- Purchase receipt or screenshot from App Store / Google Play / Number Guru account.
- Account email or username used with NumberGuru.
- Dates of subscription start, trial, and any renewal charges to be disputed.
How to present your case
- State clearly whether the purchase was via App Store, Google Play, or directly on the website.
- Attach relevant screenshots and ask for cancellation confirmation and refund status in writing.
Common mistakes
Mistakes when cancelling
Example: Attempting to cancel only inside the NumberGuru app without stopping the subscription in the App Store or Google Play can leave auto-renew enabled.
Example: Not checking which account (Apple ID, Google account, or NumberGuru account) the subscription is tied to before cancelling.
Mistakes when requesting refunds
Example: Contacting NumberGuru for a Google Play or App Store refund instead of using the store refund system may delay resolution.
Example: Not keeping purchase receipts or cancellation confirmation makes it harder to prove charges to support or your bank.
Comparative recap
Summary comparison
Below is a quick comparison of cancellation and refund routes for each platform to help you choose the correct path.
Follow the correct route based on where you purchased the subscription.
| Aspect | App Store (iOS) | Google Play (Android) | Web / Direct (NumberGuru) |
|---|---|---|---|
| How to cancel | Apple ID → Settings → Subscriptions → Cancel | Google Play → Account → Subscriptions → Cancel | Account → Contact Us → Cancel My Account, live chat, form, or email/phone |
| Refund route | Request via Apple (Apple refund system) | Request via Google Play refund system | Request to [email protected] (case-by-case) |
| Access after cancel | Active until end of paid period | Active until end of paid period | Active until end of paid period; future invoices stop |
| Customer support contact | Apple support for store billing; NumberGuru for account help | Google support for store billing; NumberGuru for account help | [email protected] or 1-866-673-9048; see help article |
After cancelling
Confirm cancellation
After you cancel, keep a copy of the confirmation screen or email from Apple, Google Play, or NumberGuru support.
If you do not receive confirmation, follow up with the platform (Apple/Google) or email [email protected].
Helpful links and next steps
- Number Guru cancellation help: How do I cancel?
- Number Guru billing FAQ: Billing FAQ
- Number Guru refund guidance: How can I get a refund?
- Review user experiences: Trustpilot - NumberGuru
Address
Registered address
Registered address on record: 7 Winsdon Road, Luton, United Kingdom, LU1 5JT.
If you need official contact, use the support channels listed above before pursuing other remedies.
Company status
Note: Historical company registration details may vary; use the support pages and terms for current contact and policy information.
Number Guru's terms of service and billing FAQs are the authoritative sources for account, billing, and refund policies: Terms of Service.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.