Cancellation Sideline: Easy Method

What is Sideline

Overview

Sideline is a mobile app that provides a second phone number for calls and texts on your existing device. It is subscription-based and offers Premium features through in-app purchases.

How it’s delivered

Subscriptions and billing are handled through the platform where you purchased the app (Apple App Store or Google Play Store).

How to cancel Sideline

Cancel on iOS (Apple App Store)

• Open iPhone Settings → tap your name → Subscriptions → Sideline → Cancel Subscription.
• You cannot cancel subscriptions from inside the Sideline app on iOS; uninstalling the app does not stop billing. See Sideline cancellation help: How to cancel your subscription.

Cancel on Android (Google Play Store)

• If you have Sideline app version 3.57 or newer: open Sideline → Settings → Sideline Subscription → Manage Subscription (this redirects to Google Play).
• Or open the Google Play Store app → Menu → Subscriptions → select Sideline → Cancel subscription. See Sideline cancellation help: How to cancel your subscription.

Cancel on the Web (Google Play web interface)

• Go to Google Play on the web, sign in, open Subscriptions & services, then click Manage next to the Sideline subscription to cancel.
• Web cancellations follow Google Play policies; access remains until the end of the paid billing period. See details: How to cancel your subscription.

Enterprise / sidelinePRO (Teams)

• Enterprise subscriptions require notice by email to cancel. Per Sideline terms, send cancellation notice to [email protected].
• Enterprise billing and refund rules differ from consumer App Store purchases; check the Terms of Service for specifics: Sideline Terms of Service.

Timing and important notes

• Cancel at least 24 hours before the renewal date to avoid being charged for the next period. (See Billing FAQs: Billing FAQs.)
• Uninstalling the app will not stop an active subscription; you must cancel via the App Store or Google Play (or by enterprise email where applicable).

What happens when you cancel

Access after cancellation

After you cancel, you keep access to Premium features until the end of your current billing period.

Renewal and automatic billing

Once canceled, the subscription will not automatically renew at the next billing date. Automatic renewal continues until you cancel through the applicable App Store or Google Play.

Account and data

Your Sideline account and any saved data remain subject to Sideline’s Terms of Service and privacy policies. For legal and data-retention details, see the Terms of Service: Sideline Terms of Service.

Will I get a refund?

Refunds for Google Play purchases

• Refund requests for purchases made through Google Play must be requested via Google Play’s refund process.
• You can also contact Sideline support with your Google Play receipt and order number, but Google handles the refund decision.

Refunds for Apple App Store purchases

• Sideline Support cannot process Apple refunds. Requests for refunds on iOS purchases must be submitted to Apple through the App Store or Apple’s report-a-problem system.
• There is no Sideline-published “14-day right” refund policy; availability of refunds depends on the App Store or Google Play policies.

Sideline plans and pricing

Current App Store prices (India)

The following prices reflect the Sideline Premium plans listed on the iOS App Store (India) for the app named "Sideline: A Sports Journal".

Pricing notes

Android (Google Play) and U.S. Sideline app pricing for India were not available in the verified sources. Check the store where you purchased for exact local pricing.

Your consumer rights in India

Cancellation responsibilities

• For App Store purchases, you must cancel through Apple’s or Google Play’s subscription management to stop renewal; Sideline cannot unilaterally cancel App Store subscriptions for you.
• Uninstalling the app does not cancel a subscription; follow platform cancellation steps and do so at least 24 hours before renewal. (Billing FAQs.)

Refund and dispute rights

Refund availability is determined by the App Store or Google Play policies. Sideline’s support pages state refunds for store purchases are handled by the store.

Enterprise and contract terms

• Enterprise (sidelinePRO for Teams) subscriptions are governed by Sideline’s Terms. These subscriptions may be non-refundable and require email notice to cancel; see the Terms: Sideline Terms of Service.
• Keep purchase receipts and order IDs to support any consumer claims or disputes with the store or Sideline.

Customer experiences

Positive feedback

Some users report Sideline is affordable and provides a useful second number with a clean, easy-to-navigate interface.

See aggregated user feedback on Capterra: Sideline on Capterra.

Common criticisms

Other users report issues with customer support (limited channels), and missing voicemail features and restrictions on account actions.

When evaluating Sideline, weigh positive usability comments against reports about support and specific feature gaps.

Documentation checklist

What to gather before contacting support

• App store order number or receipt (Apple or Google Play) showing the Sideline purchase.
• Date of purchase, billing period, and the platform used (iOS, Android, or web).
• Device model, app version, and a brief description of the reason for cancellation or refund request.

Where to submit documents

• For store refunds: use Apple or Google Play refund tools and include the receipt/order ID.
• For enterprise cancellations: send required notice to [email protected] as described in Sideline’s Terms of Service: Terms of Service.

Common mistakes

Uninstalling instead of canceling

Users often uninstall Sideline but forget to cancel the subscription in the App Store or Google Play. This does not stop billing.

Canceling too late or in the wrong place

Waiting until the renewal date or attempting to cancel inside the Sideline iOS app (which is not supported) can lead to unexpected charges. Always cancel at least 24 hours before renewal and use the correct store interface.

Comparative recap

Side-by-side cancellation summary

After cancelling

Confirm cancellation

• Check your Apple ID or Google Play subscriptions screen for a cancellation confirmation and the date when access ends.
• Keep screenshots or confirmation emails as proof of cancellation.

Useful links and next steps

• Sideline cancellation help: How to cancel your subscription.
• Sideline billing FAQs (timing and renewal rules): Billing FAQs.
• Sideline Terms of Service (enterprise rules and notices): Terms of Service.

Address

Corporate mailing address

97 S. 2nd St. Suite 210, San Jose, CA 95113, United States

Support contact for enterprise cancellations

For enterprise cancellation notices, use the email specified in Sideline’s Terms of Service: [email protected]