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I hereby notify you of my decision to terminate the contract relating to the Snapchat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Snapchat: Easy Method
What is Snapchat
Overview
Snapchat is a multimedia messaging app for sending photos, videos, and messages that often disappear after viewing. It also offers Stories, filters, and a subscription tier called Snapchat+ with experimental features.
Subscription context
Snapchat+ adds exclusive, experimental features for a monthly or annual fee. Subscriptions are managed through the store where you purchased them (App Store, Google Play, or web) rather than directly by Snapchat in most cases.
How to cancel Snapchat
iOS (App Store)
- Open iPhone Settings → tap your name → Subscriptions → select Snapchat or Snapchat+ → Cancel Subscription.
- Cancel at least 24 hours before a 7-day trial ends to avoid auto-renewal; Snapchat cannot cancel App Store subscriptions for you.
Android (Google Play) and Web
- Android: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Snapchat → Cancel. Subscription is managed by Google.
- Web: Sign in at the Snapchat Accounts portal → Manage → Cancel subscription. Snapchat states it does not process cancellation refunds on the web.
What happens when you cancel
Access after cancellation
After cancelling a paid subscription you typically retain access until the paid period ends. There is no immediate loss of service unless otherwise specified by the store.
Renewal and data
Auto-renewal is stopped at the end of the current billing period. Your account data, Snaps, and Stories remain governed by Snapchat's normal data and account policies.
Will I get a refund?
Snapchat refund policy
Snapchat does not process refunds for subscriptions purchased through app stores or third parties. Refund requests must be made through the platform you used to buy the subscription.
Exceptions and trial periods
- There is no refund for unused time after cancellation; you generally keep access until the period ends but no prorated refund is offered.
- The 14-day cooling-off right does not apply in India; EU/UK/Norway rules are separate and not applicable to Indian residents.
Snapchat plans and pricing
Available plans
Pricing confirmed for India via the App Store: a monthly and an annual Snapchat+ plan with experimental features.
Notes on accuracy
Prices below were verified from available sources for the 2024 - 2025 period and reflect Snapchat+ pricing listed in the verified data.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Snapchat+ Monthly | ₹49 | Monthly | Exclusive, experimental, and pre-release features such as custom app icon, badge, Ghost Trails, Story rewatch indicator, Solar System badge |
| Snapchat+ Annual | ₹499 | Annual | Annual subscription of Snapchat+ with the same set of exclusive features |
Your consumer rights in India
Resident Grievance Officer
Snap Camera India Private Limited has a Resident Grievance Officer for India: Uthara Ganesh. You can contact the officer by email for escalations related to Indian users.
Legal and refund notes
- The 14-day EU/UK/Norway cooling-off right does not apply in India.
- For refund or cancellation disputes, users should contact the purchase platform (App Store or Google Play) or escalate via the Resident Grievance Officer in India.
Customer experiences
Positive feedback
- Some users praise features like streaks and the original concept of disappearing messages as a strong way to stay in touch.
- A small number of long-term users express affection for the platform and select features.
Negative feedback
- Frequent complaints about monetization, paywalls for features, and charging for parts of the service.
- Widespread dissatisfaction with customer support: account bans, lost memories, and unresponsive support reported in reviews.
- Reports of app instability, glitched features, and difficulty managing or recovering accounts.
Documentation checklist
Before you cancel
- Know the platform you used to subscribe (Apple ID, Google account, or Snapchat web account).
- Have your account email/username and device available.
If you need to escalate
- Keep purchase receipts or billing history from the App Store or Google Play.
- Save screenshots of subscription pages and any support correspondence.
Common mistakes
Not cancelling in the right place
A common error is trying to cancel a subscription inside the Snapchat app when it was purchased via the App Store or Google Play. The store that processed the payment must be used to cancel.
Missing cancellation windows
Users sometimes miss trial cutoff times (e.g., 24 hours before a 7-day trial ends on iOS) and are charged because they did not cancel early enough.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund handling | Managed by |
|---|---|---|---|
| iOS (App Store) | Apple Settings → Subscriptions → Snapchat → Cancel | Requests via Apple; Snapchat does not issue refunds for App Store purchases | Apple |
| Android (Google Play) | Google Play → Profile → Payments & subscriptions → Subscriptions → Snapchat → Cancel | Requests via Google Play; Snapchat does not process refunds | |
| Web | Snapchat Accounts portal → Manage → Cancel subscription | Snapchat indicates it does not process cancellation refunds; follow third-party provider rules | Snapchat / third-party payment provider |
After cancelling
Next steps
Confirm cancellation in your store account and keep a screenshot or confirmation email. Monitor your next billing date to ensure charges stop.
Helpful links
- Snapchat - Resident Grievance Officer (India)
- How to cancel Snapchat - Postclic guide
- User reviews for Snapchat - Trustpilot
Address
Corporate contact
Snap Camera India Private Limited - Resident Grievance Officer: Uthara Ganesh.
Postal and email
Diamond Centre, Unit No 26, Ground Floor, near Vardhman Industrial Estate, Vikhroli (West), Mumbai, Maharashtra, India, 400043.
Email: grievance-officer-in@snap.com