Cancellation Textme: Easy Method

What is TextMe

Overview

TextMe is a mobile app that provides a second phone number for texting and calling over Wi‑Fi or mobile data. It offers free basic functionality and paid subscriptions or in‑app purchases for ad removal, unlimited calls/texts, and premium features.

Main features

Key features include a US/virtual phone number, SMS/MMS, calling, voicemail, and ad‑free/premium upgrades via in‑app purchases or app store subscriptions.

How to cancel TextMe

General guidance

TextMe does not cancel subscriptions on your behalf. Subscriptions must be managed through the app store used to purchase them.

Step-by-step cancellation steps

• Google Play (Android): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select TextMe → Cancel subscription.
• App Store (iOS): Open Settings → Tap your name (Apple ID) → Subscriptions → select TextMe → Cancel Subscription.
• Web / Direct account: Deleting a TextMe account does not stop automatic renewals. Cancel in the original app store used to subscribe.

What happens when you cancel

Access after cancellation

Cancelling a subscription typically keeps premium access until the end of the current paid period. You will not be charged for future billing cycles after cancellation is processed by the store.

Data and number retention

Account deletion does not necessarily stop billing and may not retain your phone number. Retention policies vary and number reuse or recycling can occur.

Will I get a refund?

Google Play / Android purchases

Refund requests: you may email [email protected] within 30 days of purchase to request a refund. No refunds after 60 days. Only one refund per item; TextMe reserves the right to refuse refunds.

App Store / iOS purchases and general rules

iOS refunds must be handled through Apple customer support; TextMe cannot issue refunds for App Store purchases. For payment fraud or disputes, contact your card issuer if necessary.

TextMe plans and pricing

Pricing overview

Official in‑app pricing for India is not centrally published. Below are reported and documented price items; anecdotal user‑reported prices should be verified inside the app.

Table of known and reported plans

Your consumer rights in India

Legal framework

Indian consumers are protected under the Consumer Protection (E‑Commerce) Rules, 2020 for deficiencies and unfair trade practices. These rules provide avenues for refunds or remedies where digital services are deficient.

How it applies to TextMe

Because subscriptions are processed via Google Play or Apple, cancellations and refunds are primarily governed by those platforms' policies. You may still seek chargeback or platform complaints in India for unauthorized charges.

Customer experiences

Positive feedback

• Some users praise affordability and usefulness for international students and travelers, noting the paid version can be "perfect" for a second US number.
• Other reviews highlight reliability for travel and keeping a backup number, and praise easy setup and low cost.

Negative feedback

• Common complaints include service interruptions, inability to send/receive messages, and accounts flagged or blocked as spam.
• Users report intrusive ads, performance bugs, charges after cancelling trials, recycled numbers causing access loss, and occasional account deletions with limited resolution from support.

Documentation checklist

Proof you should gather

• Order receipt or transaction ID from Google Play or Apple (screenshot or email).
• Subscription details showing renewal date and plan name (in‑app or store subscription screen).
• Bank or card statement showing the charge (screenshot if needed).

Support evidence

• Screenshots of cancellation attempts, error messages, or subscription screens showing active status.
• Email correspondence with TextMe (if any) and a record of any support ticket numbers.

Common mistakes

Assuming account deletion cancels billing

Many users delete their TextMe account expecting billing to stop. Account deletion does NOT cancel subscriptions processed by Google Play or Apple.

Contacting the wrong party for refunds

Attempting to get App Store refunds directly from TextMe will fail for iOS purchases. Use Apple support for App Store refunds and the Google Play process or TextMe email for Android‑store refund requests as applicable.

Comparative recap

Quick comparison

The table below compares key cancellation and refund routes by platform. Use it to decide where to manage your subscription.

Table summary

After cancelling

Immediate steps

• Confirm cancellation in the app store subscription page and keep a screenshot for your records.
• Monitor your bank/card statement for any unexpected charges in the next billing cycle.

If problems persist

• For Android refund requests, email [email protected] within 30 days and include receipts and transaction IDs.
• For iOS purchases, contact Apple Support for refund requests. For unauthorized charges, contact your bank or card issuer for dispute/chargeback options.

Address

Corporate address

TextMe, Inc., 275 Post St, Suite 400, San Francisco, California 94108, United States.

Support contact

For Android refund requests: [email protected]. For App Store refunds: contact Apple Support via your Apple ID account. Keep documentation ready when contacting support.