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I hereby notify you of my decision to terminate the contract relating to the Zedge service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zedge: Easy Method
What is Zedge
Overview
Zedge is a mobile service and app that provides ringtones, wallpapers, notification sounds and other digital personalization content for phones.
It offers a free tier alongside paid Zedge+ subscriptions and in‑app purchases for premium items and virtual credits.
Main features
Users can browse, download and apply wallpapers, ringtones and notification sounds on Android and iOS devices.
Zedge also sells subscriptions, credit packs (virtual currency) and print‑on‑demand physical items via its platform.
How to cancel Zedge
Cancel on iOS (App Store)
- Open iPhone/iPad Settings.
- Tap your Apple ID at the top, then Subscriptions.
- Select Zedge, tap "Cancel Subscription" and confirm.
- Reference: Zedge Help: iOS cancellation.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions → find Zedge → Cancel.
- Note: deleting the app does not stop billing; cancel via Google Play subscriptions.
- Guidance summary: Third‑party cancel guide.
Cancel via Web / Direct account
- Sign in to your Zedge web account and check Account or Subscriptions to cancel or delete the account.
- If you cannot cancel online, contact Zedge support as described in the account area; third‑party guides note support contact may be required.
- Reference summary: Web/direct cancellation guide.
What happens when you cancel
Access after cancellation
When you cancel a subscription purchased through Apple, the subscription remains active until the end of the current billing cycle.
For Google Play purchases, access generally continues until the paid period ends after cancellation via Play Store.
Billing and account data
Deleting the Zedge app does not automatically cancel store‑managed subscriptions; you must cancel in the App Store or Google Play subscriptions area.
Deleting a Zedge account may immediately remove access to purchased content or virtual currency; take receipts/screenshots before deletion.
Will I get a refund?
General refund policy
Zedge’s Terms state that virtual currency and digital goods purchases are final and non‑refundable and non‑transferable.
Subscription refunds are not generally guaranteed by Zedge except where required by applicable consumer law.
Exceptions and channels
- Zedge may provide refunds where legally required (for example statutory cooling‑off rules in some jurisdictions).
- Some third‑party guides suggest contacting support for possible refunds (e.g., within 30 days), but these are not guaranteed by Zedge Terms.
- See Zedge Terms: Zedge Terms of Service.
Zedge plans and pricing
Pricing table
| Plan | Price (INR) | 期間 | Features |
|---|---|---|---|
| Monthly Subscription | ₹299 | Monthly | Ad‑free experience, premium access |
| Yearly Subscription | ₹999 | Annual | Ad‑free experience, premium access |
| Zedge+ for a week | ₹99 | Weekly | Zedge+ access |
| Zedge+ for a month | ₹299 | Monthly | Zedge+ access |
| Zedge+ for a lifetime | ₹699 or ₹9,999 | One‑time | Lifetime Zedge+ access |
| 500 Credits | ₹99 | One‑time | Virtual currency for premium items |
| 1,000 Credits | ₹199 | One‑time | Virtual currency for premium items |
| 2,750 Credits | ₹499 | One‑time | Virtual currency for premium items |
| Promotional Monthly Price (reported) | ₹99 | Monthly | Promotional or discounted rate (reported) |
| Promotional Lifetime Price (reported) | ₹100 | One‑time | Promotional lifetime access (reported) |
Pricing notes
Standard reported pricing in India includes monthly ₹299 and annual ₹999, with various credit pack options as listed above.
Some users report promotional or unusual pricing displays; those may be app‑specific events and not guaranteed.
Your consumer rights in India
Legal baseline
Zedge’s Terms note that refunds are provided where required by law (for example statutory cooling‑off rights in some jurisdictions).
The Terms also emphasise that virtual currency purchases are final unless local law requires otherwise.
How to pursue a claim in India
- First check whether the purchase was made via Apple or Google - those platforms handle subscription billing and refunds for their stores.
- Collect receipts, store invoices and screenshots before contacting support or your payment provider.
- If necessary, you can escalate to local consumer protection channels in India after following store and Zedge support routes.
Customer experiences
Positive feedback
Some Indian users rate the app highly for content and usability; for example a high rating appears on the Indus Appstore with positive short reviews.
See user ratings: Indus Appstore reviews.
Common complaints
Public reviews note issues such as excessive advertising, poor search relevance and difficult refund or support experiences.
Trustpilot contains multiple complaints about ads, refunds and account support problems: Trustpilot reviews.
Documentation checklist
What to gather before you contact support
- Order receipt or store invoice (Apple/Google receipt screenshot).
- Subscription ID, purchase date and the email used for the account.
- Screenshots showing billing entries, subscription status and any error messages.
- For print‑on‑demand: photos of damaged/wrong items plus order number.
Why these documents help
Receipts and screenshots prove purchase details and speed up billing or refund investigations by stores or Zedge support.
For physical product claims, photos and order IDs are usually required to qualify for a refund or replacement.
Common mistakes
Thinking deleting the app cancels billing
Many users delete the app but forget to cancel via Apple or Google subscriptions; billing continues until you cancel through the store.
Always check your App Store or Play Store subscriptions after deleting an app.
Expecting refunds for virtual currency
Zedge Terms state virtual currency and digital items are final sale; assuming automatic refunds for these purchases often leads to frustration.
Contacting the store (Apple/Google) is usually the fastest route for subscription refund requests.
Comparative recap
Quick comparison table
| Aspect | Cancel on iOS | Cancel on Android | Refund likelihood |
|---|---|---|---|
| How to cancel | Apple ID → Subscriptions → Zedge → Cancel | Play Store → Subscriptions → Zedge → Cancel | Low for virtual goods; variable for subscriptions |
| Access after cancel | Active until end of billing period | Active until end of billing period | Access usually continues until period end |
| Who handles refund | Apple handles App Store refunds; Zedge may assist | Google Play handles Play Store refunds; Zedge may assist | Refunds only if required by law or platform policy |
After cancelling
Next practical steps
Keep your receipts, take screenshots of cancellation confirmations and check the end date of your access period in the store billing area.
If you need a refund, first request it through the App Store or Google Play, then contact Zedge support if additional evidence is required.
Helpful links
- How to cancel iOS subscription (Zedge Help)
- Zedge Terms of Service
- Third‑party cancellation summary
- Print‑on‑Demand terms (refunds for damaged/wrong items)
- User reviews and common complaints (Trustpilot)
Address
Company address
1178 Broadway, 3rd Floor #1450, New York, NY 10001, United States.
Contact options
For billing related to App Store or Google Play subscriptions, use the respective store refund channels first.
If you need to contact Zedge support after that, use the support options shown in your Zedge account or the app’s help pages.