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Cancel AUDIO.COM
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Audio.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Audio.Com: Easy Method
What is Audio.com
Service overview
Audio.com is a subscription-based music and audio platform offering streaming, downloads, and tools such as audio-to-text transcription and cloud storage. It provides tiered plans with added storage and features for creators and listeners.
Subscription model
Access to premium features is controlled by paid subscriptions that auto-renew by default. There is a Free plan tier that applies when a paid subscription is not active.
How to cancel Audio.com
Cancel via Audio.com website (recommended)
- Log in to your Audio.com account on the website.
- Go to Profile Settings → Subscription → Manage Subscription → Cancel Subscription.
- Follow on‑screen prompts to confirm cancellation; this stops auto‑renewal at the end of the current billing period.
- Official steps: Audio.com help: How to cancel my subscription.
Cancel via mobile app stores
- iOS (App Store): Cancel in Apple Settings → Subscriptions. Audio.com cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel in the Google Play app or at play.google.com → Subscriptions. Audio.com cannot manage Google Play cancellations.
- Third‑party guide: How to cancel via App Store / Google Play.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription on Audio.com, auto‑renewal is turned off and your subscription remains active until the end of the current billing period.
Account status and data
At the end of the billing period a cancelled account reverts to the Free plan. Audio.com’s public guidance indicates conversion to Free but does not publish full data‑retention details in the cancellation article.
Will I get a refund?
General refund policy
- Audio.com states that all fees and charges are generally non‑refundable except where specific exceptions apply.
- Full policy text is available in the Audio.com Terms of Use: Terms of Use.
Exceptions and how to request
- For subscriptions longer than weekly/monthly: cancelling within the first 14 days of the subscription term may allow a pro‑rated refund equal to the difference between your plan’s fee and the then‑current monthly fee; the account converts to Free at the end of a 30‑day period (per Terms of Use).
- To request a refund, email support@audio.com with the purchase‑associated email, optional payment date, and reason. Refunds are handled per the Terms of Use and help article: How to request a refund.
Audio.com plans and pricing
Available annual plans
Audio.com lists features per plan but does not publish INR pricing. The below INR amounts are approximate conversions from USD using a late‑2025 average rate of ₹89 = $1.
Price table
| Plan | Price (approx INR) | Period | Features |
|---|---|---|---|
| Standard Annual (≈ $49.99/year) | ≈ ₹4,449 / year (≈ ₹371 / month) | Annual | Unlimited projects; 250 GB cloud storage; unlimited audio‑to‑text transcriptions |
| Best Choice Annual (≈ $69.99/year) | ≈ ₹6,230 / year (≈ ₹519 / month) | Annual | Unlimited projects; 2 TB cloud storage; unlimited audio‑to‑text transcriptions |
Your consumer rights in India
What Audio.com states
Audio.com’s Terms of Use do not explicitly reference adherence to Indian laws or local consumer protections. The published policy focuses on the company’s stated refund rules.
Rights you may have in India
Indian consumers retain statutory rights under laws such as the Consumer Protection Act, 2019 and protections against unfair trade practices and misleading claims.
If you believe Audio.com’s behaviour violates Indian consumer law, you may consider contacting local consumer protection authorities or seeking legal advice. Audio.com’s published policies do not describe local enforcement procedures for India.
Customer experiences
Positive reports
- Users have praised easy audio conversion and quick customer support responses in some cases (for example, a reported refund issued within 24 hours).
- Trustpilot contains positive reviews describing good functionality and support: Audio.com on Trustpilot.
Negative reports
- Multiple reviews report difficulty finding a cancellation button during or after trials and describe the process as confusing.
- Complaints include accidental charges, trouble obtaining refunds, site/interface problems, and frustrations with subscription management.
Documentation checklist
What to collect before contacting support
- Account email used for purchase.
- Payment or transaction date and amount (credit card, PayPal, App Store or Google Play receipt).
- Screenshots showing subscription status or attempted cancellation steps.
Supporting details to include in a refund request
- A clear reason for the refund (e.g., accidental purchase, trial confusion).
- Any relevant message IDs, order IDs, or App Store / Google Play purchase receipts.
- Your preferred outcome (pro‑rated refund, full refund, account downgrade) and contact details.
Common mistakes
Not cancelling in the right place
Many users assume cancelling on the Audio.com website will stop App Store or Google Play subscriptions. It will not.
Always cancel through the platform where the purchase was made: Apple Settings for iOS subscriptions, Google Play for Android subscriptions, or Audio.com for direct web purchases.
Missing the refund window or not providing proof
Assuming an automatic refund after cancelling is a common error; Audio.com’s policy broadly states fees are non‑refundable except for specified exceptions.
Failing to include purchase receipts or transaction dates in your support email can slow or prevent a refund decision.
Comparative recap
Quick comparison
| Method | Where to cancel | Can Audio.com cancel for you? | Refund eligibility | Ease |
|---|---|---|---|---|
| Web (Audio.com) | Audio.com account → Profile Settings → Subscription → Manage → Cancel | Yes, for web purchases | Generally non‑refundable; 14‑day pro‑rated exception may apply for longer subscriptions (per Terms of Use) | High - direct control via account |
| iOS (App Store) | Apple Settings → Subscriptions | No - Audio.com cannot cancel App Store subscriptions | Handled by Apple; contact Apple for App Store refunds | Medium - must use Apple interface |
| Android (Google Play) | Google Play app or play.google.com → Subscriptions | No - Audio.com cannot cancel Google Play subscriptions | Handled by Google Play; contact Google for Play Store refunds | Medium - must use Google Play interface |
Takeaway
Cancel where you originally purchased the subscription. For web purchases use the Audio.com account settings; for in‑app purchases use the respective app store controls.
After cancelling
Check and confirm
Confirm cancellation by checking your Audio.com subscription page and any App Store / Google Play subscription listings. Save screenshots or confirmation emails for your records.
Useful links and next steps
- How to cancel (Audio.com): Cancel my subscription
- How to request a refund: Request a refund
- Audio.com Terms of Use (refund and billing rules): Terms of Use
Address
Registered / accessibility address
Spyrou Kyprianou 84, 4004 Limassol, Cyprus (listed in Audio.com accessibility/contact information).
Support contact
For refund requests or billing support email: support@audio.com. For legal or formal notices refer to Audio.com’s published Terms of Use contact points: Terms of Use.