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I hereby notify you of my decision to terminate the contract relating to the Audiomack service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Audiomack: Easy Method
What is Audiomack
Overview
Audiomack is a music streaming platform for discovering, sharing, and promoting music. It offers a free tier with ads plus paid premium options for an ad‑free and enhanced listening experience.
Core features
The service supports offline listening, uploads for creators, and paid support tiers for artists. Premium features include ad removal and additional audio settings.
How to cancel Audiomack
Cancel on iOS (App Store)
- Go to iOS Settings → tap your Apple ID/name → Subscriptions → select Audiomack → Cancel Subscription.
- Note: Apple handles App Store purchases; Audiomack cannot cancel or refund App Store subscriptions.
Cancel on Android (Google Play)
- Open Play Store app → tap Profile icon → Payments & subscriptions → Subscriptions → select Audiomack → Cancel subscription.
- Refunds, if applicable, must be requested through Google Play per its policies.
Cancel on Web (Audiomack website / in‑app)
- On Audiomack website or app, go to your profile → Manage subscriptions → Cancel.
- Web cancellations keep the subscription active until the end of the current billing period; Audiomack generally does not provide refunds for partial periods.
What happens when you cancel
Access and playback
Your premium benefits continue until the end of the paid billing period. After this date your account reverts to the free tier with ads and limited features.
Renewal and billing
Cancellations stop future renewals but do not prorate or credit the remaining period. You will not be billed after the current cycle ends.
Account data and uploads
Your uploads, playlists, and account data remain associated with your account according to Audiomack’s retention policies. Canceling premium does not delete your profile or content.
Will I get a refund?
General refund policy
Audiomack’s policy for web purchases is that there are no refunds or credits for partial subscription periods; cancellations take effect next billing cycle.
Platform purchases (Apple / Google)
- App Store (iOS): Audiomack cannot issue refunds for App Store purchases. Request refunds from Apple Support or via the App Store.
- Google Play (Android): Refunds are governed by Google Play policies and must be requested through Google Play support.
Tokens and Supporter Program
All token sales (Supporters Program) are final and non‑refundable except where local law requires otherwise. Users generally waive any cooling‑off period rights for token purchases.
Audiomack plans and pricing
Current India pricing (as listed in app store)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Premium Monthly | ₹59 | Monthly | No Ads; premium listening features (equalizer, hi‑fi listening); additional presets |
| Premium Day Pass | ₹29 | Daily | Limited day access to premium features |
| Premium Week Pass | ₹20 | Weekly | One‑week access to premium features |
| PLATINUM | ₹199 | Not specified | Platinum tier in‑app purchase |
| GOLD | ₹129 | Not specified | Gold tier in‑app purchase |
| Artist Support - Orange | ₹99 | Not specified | Artist support donation tier |
| Artist Support - Black | ₹199 | Not specified | Artist support donation tier |
Pricing notes
Prices are taken from the Audiomack App Store listing in India. Period descriptions are inferred where not explicitly stated.
Change of prices
In‑app prices may change and platform stores can display regional pricing or special offers. Check the app store listing before purchase.
Your consumer rights in India
Statutory cooling‑off and refunds
Audiomack’s published policies do not state a statutory 14‑day cooling‑off or automatic refund for web purchases in India. No automatic 14‑day refund period is offered for web purchases.
Platform purchases and remedies
For purchases via App Store or Google Play, Indian consumers should use the respective platform’s refund mechanism and support channels for disputes.
Where to escalate
- If you believe your consumer rights are violated, you may seek redress through the platform (Apple/Google) or applicable Indian consumer protection authorities.
- Keep receipts, subscription screenshots, and communication records for any complaint or dispute.
Customer experiences
Positive feedback
- Users praise the user‑friendly interface, offline listening, and a large music catalogue.
- Many value the free access and discoverability features; creators like the upload and analytics options.
Negative feedback
- Common complaints include intrusive ads, app instability (crashes, playback glitches), and offline limitations.
- Some creators report account or track display issues and slow support responses for artist problems.
Balanced takeaways
Audiomack is appealing for free discovery and creator access, but users should weigh occasional app and support issues against its core benefits.
Documentation checklist
Essential items to prepare
- Proof of purchase or subscription receipt (store receipt or screenshot).
- Account email/username and device information (iOS/Android/web).
- Dates of subscription start and renewal.
Supporting evidence for refunds or disputes
- Screenshots of billing entries from Apple/Google invoices or bank statements.
- Correspondence with Audiomack support, Apple Support, or Google Play support.
Common mistakes
Assuming immediate deletion
Many users expect cancellation to immediately remove premium features. Cancellation stops future billing but keeps premium access until the period ends.
Contacting the wrong support channel
Attempting to get an App Store purchase refunded directly from Audiomack is ineffective. App Store and Google Play refunds must be requested through those platforms.
Not saving proof
Failing to save receipts, subscription screenshots, or support chats weakens any refund or dispute claim. Always keep records before cancelling or contacting support.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | iOS Settings → Apple ID → Subscriptions → Audiomack → Cancel | Request via Apple Support / App Store | Audiomack cannot cancel or refund App Store purchases |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Audiomack → Cancel | Request via Google Play support | Refunds subject to Google Play policies |
| Web (Audiomack) | Profile → Manage subscriptions → Cancel | No refunds for partial periods (handled per Audiomack policy) | Subscription active until billing period end |
Which route to pick
Cancel via the platform where you bought the subscription. For refunds, follow the platform’s process (Apple/Google) or Audiomack web policy as applicable.
After cancelling
Next steps
- Confirm cancellation by checking your subscription status in the App Store, Google Play, or Audiomack account settings.
- Keep screenshots or confirmation emails as proof of cancellation.
Where to get help
Use the Audiomack app or website account settings for web cancellations and account questions. For store purchases, contact Apple Support or Google Play support through their respective apps.
If you need to dispute a charge
- Gather receipts, billing statements, and screenshots of subscription pages.
- Reach out to the platform (Apple/Google) first for purchases made through their stores; escalate to consumer support if required.
Address
Corporate address
648 Broadway, Suite 302, New York, NY 10012, United States.
Support note
This is the public corporate address; for subscription or refund issues use the Audiomack app/account settings or the platform you purchased through (App Store/Google Play) to seek support.