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I hereby notify you of my decision to terminate the contract relating to the Deezer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Deezer: Easy Method
What is Deezer
Overview
Deezer is a global music streaming service offering a large catalogue of tracks, playlists, podcasts and personalized recommendations such as Flow.
The service provides free tiers with ads and paid tiers with offline listening, ad-free playback and higher-quality audio depending on the plan.
Availability in India
Deezer is available in many countries including India via web, Android and iOS apps, and through some mobile-operator bundles.
Billing can be handled directly by Deezer, by app stores (Google Play / App Store) or via a carrier, depending on how the subscription was purchased.
How to cancel Deezer
Direct subscription (Deezer website or app)
- Log in on the Deezer website or open the app.
- Go to Settings → Manage my account → Manage my subscription → Cancel my subscription.
- Select a reason for cancelling and confirm the cancellation.
- You retain access until the end of the paid billing period.
Subscriptions via third parties
- Google Play (Android): Open Google Play Store → Menu → Subscriptions → Select Deezer → Cancel subscription → Confirm.
- App Store / iTunes (iOS): Open iOS Settings → Tap Apple ID → Subscriptions → Select Deezer → Cancel Subscription → Confirm.
- Mobile operator / partner bundles: Cancel via the carrier’s portal, app, or customer service as per the operator’s process.
What happens when you cancel
Access after cancellation
After cancelling, you keep Deezer Premium features until the end of your current paid billing period.
When the paid period ends, your account typically reverts to the free, ad-supported tier and premium features are removed.
Renewals and billing
Cancelling stops future renewals but does not usually prorate or refund the already-paid period.
If you bought through Google Play, Apple or a carrier, billing and renewals are controlled by that platform, not Deezer.
Account data and library
Your saved playlists and likes remain associated with your Deezer account, but offline downloads and premium-only features are disabled after expiry.
If you reactivate a subscription later you should regain access to your account data and playlists.
Will I get a refund?
Deezer’s standard policy
Deezer’s terms generally do not guarantee refunds; cancellation usually stops future billing but does not trigger a refund for the current period.
Expect access to continue until the paid period ends, with no standard pro-rata refunds.
Platform and operator exceptions
- Google Play refunds are handled by Google via their "Report a problem" process and may be time-limited (often within a short window after charge).
- App Store / iTunes refunds are managed by Apple through App Store refund requests.
- Carrier or partner bundle refunds depend entirely on the operator’s billing and contract terms.
For more on process differences, see a third-party summary of cancellation and platform handling: postclic - how to cancel Deezer.
Deezer plans and pricing
Current price estimates
The following INR prices are based on country-level estimates and are unofficial. Local taxes, promotions or platform pricing may differ.
Verify prices inside the Deezer app or your billing platform before subscribing.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Individual (Premium) | ₹119/month | Monthly | Ad-free streaming, offline listening (standard Premium) |
| Family (up to 6 profiles) | ₹179/month | Monthly | Ad-free streaming, offline listening (shared for up to 6 users) |
| HiFi (High-Fidelity Audio) | ₹299/month | Monthly | CD-quality FLAC streaming (HiFi tier) |
Pricing notes
These prices are estimates and unofficial; occasional localized glitches or promotions have shown different amounts in the past.
Check the Deezer app, Google Play or App Store page for the definitive price you will be charged.
Your consumer rights in India
Cooling-off and refund windows
There is no clear public statement that Deezer offers a statutory 14‑day cooling-off refund for digital subscriptions in India.
Platform-level refund rules (Google, Apple) or local consumer protection laws may apply in specific cases.
Cancellation timing and avoiding renewal
- Users are advised to cancel at least 48 hours before renewal to avoid being billed again; missing that window often results in a billed renewal.
- If a charge occurs after you attempted to cancel, pursue a refund through the billing platform (Google Play, Apple) or your bank as appropriate.
Platform-based recourse
Refund and billing disputes are frequently handled by the platform that processed the payment rather than Deezer directly.
Document payment receipts and contact the billing platform first for a faster resolution. See a practical cancellation guide: joinchargeback - how to cancel Deezer.
Customer experiences
Positive feedback
Users praise Deezer for a wide music catalogue, personalized Flow recommendations and HiFi audio quality where available.
Some reviewers note smooth artist profile management and good playback quality on web and apps.
Negative feedback
Common complaints include confusing communication about plan changes, perceived poor customer support and issues with unexpected charges after cancellation.
Users also report occasional app glitches such as playback problems and missing controls. See user reviews: Trustpilot - Deezer reviews.
Documentation checklist
Before you contact support
- Account email or username used for the Deezer subscription.
- Payment receipt or bank/transaction records showing the subscription charge.
- Where you purchased the subscription (Deezer website/app, Google Play, App Store, or operator).
After cancelling
- Screenshot of the cancellation confirmation page or email.
- Subscription renewal date and transaction ID if contesting a charge.
- Operator contract or billing statement if subscribed through a mobile carrier.
Common mistakes
Cancelling the wrong account or platform
A frequent error is cancelling on Deezer.com while the subscription is billed via Google Play or Apple - this does not stop billing from those platforms.
Always confirm the payment source before cancelling.
Missing the renewal window
Waiting until after the renewal date often results in an immediate charge and reduced chances of a refund.
Plan to cancel at least 48 hours before the renewal to reduce the risk of being billed.
Assuming automatic refunds
Users sometimes expect automatic prorated refunds when cancelling mid-period; Deezer’s standard terms do not promise this, and platforms may also refuse refunds.
For disputed charges, escalate with the billing platform or your payment provider and keep documentation handy.
Comparative recap
Quick comparison
| Method | Who handles billing | Refund likely? | Access after cancel |
|---|---|---|---|
| Cancel on Deezer (website/app) | Deezer (if bought directly) | Unlikely as standard; platform exceptions possible | Until end of paid billing period |
| Cancel via Google Play | Google Play | Ask Google; time-limited window may apply | Until end of paid billing period |
| Cancel via App Store / iTunes | Apple (App Store) | Ask Apple through App Store refund process | Until end of paid billing period |
| Cancel via carrier / operator | Mobile operator / partner | Depends on operator terms | Depends on operator policy |
Takeaway
Always cancel via the platform that processes your payment, save confirmation evidence and act before the renewal window to avoid unwanted charges.
After cancelling
Immediate steps
- Save or screenshot the cancellation confirmation email or page for your records.
- Check your bank or payment statement to confirm no further charges are pending.
Where to get help or more information
- Practical cancellation guides and platform notes: postclic - how to cancel Deezer.
- If you need guidance on contesting charges, see: joinchargeback - how to cancel Deezer.
Address
Headquarters
Deezer’s primary headquarters is listed as 24 Rue de Calais, 75009 Paris, France.
Alternate / regional offices
Deezer also operates with regional and establishment offices (for example in the UK) for business and legal purposes.
For billing and subscription issues, use the support channels in the app or contact the platform that handled your payment.