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Distrokid

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Termination letter drafted by a specialized lawyer
Sender
Distrokid
34 3rd Ave #183, New York
NY - United States
support@distrokid.com
Cancellation of Distrokid contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Distrokid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Distrokid
34 3rd Ave #183, New York
NY - , United States
support@distrokid.com
REF/2025GRHS4

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Cancellation DistroKid: Easy Method

What is DistroKid

Overview

DistroKid is a subscription-based music distribution service that lets independent artists upload tracks to major streaming platforms and stores.

It provides tiered annual plans, metadata tools, and optional extras such as “Leave a Legacy” to keep releases live after subscription ends.

How it works

You pay an annual fee for a plan (single artist or multiple artists) and upload unlimited tracks under that plan while the subscription is active.

DistroKid distributes your music to services like Spotify and Apple Music and handles royalties forwarding to you.

How to cancel DistroKid

Cancel via web (recommended)

  • Sign in at your DistroKid account.
  • Go to Profile → Account → Manage → Cancel membership.
  • Cancellation stops auto-renewal; your account remains active until the end of the paid term.
  • Official instructions: How Do I Cancel My DistroKid Account?

Cancel via mobile stores (Google Play / Apple App Store)

  • If you subscribed through Google Play, cancel in Google Play subscription settings and request refunds through Google Play.
  • If you subscribed through the Apple App Store, cancel via your Apple ID subscription settings; Apple handles billing and refunds for App Store purchases.
  • Third-party notes on store cancellations: Cancelling via App Stores

What happens when you cancel

Access and renewal

Canceling your DistroKid membership stops automatic renewal but does not immediately remove access.

Your account and uploads remain active until the end of the paid subscription period you already paid for.

Releases and "Leave a Legacy"

Unless you purchased the optional “Leave a Legacy” per release, music is typically removed from stores once your subscription expires.

Details about leaving music live after cancellation are available in DistroKid’s goodbye resources: Saying Goodbye

Will I get a refund?

Refunds for plan upgrades

If you upgrade within your first 14 days of signup (and within your first year), you may be eligible for a full refund of the previous plan.

After that window, refunds for upgrades are prorated based on the remaining time of your original plan.

Other refund rules and platform purchases

  • Refunds outside upgrade rules are at DistroKid’s discretion and are not guaranteed as a general cooling-off right.
  • If you subscribed via Google Play or the Apple App Store, those platforms handle refunds - you must request refunds through them.
  • Source on upgrade/refund behavior: Distribution Agreement / Refund notes

DistroKid plans and pricing

Official App Store (India) pricing

The following annual prices reflect in-app (iOS) pricing in India and include platform fees and GST added by the App Store.

Web pricing (USD) typically differs and can be lower than in-app Indian prices.

Plan table

Plan Price (INR) Period Features
Musician Plan ₹2,499 Annual Unlimited uploads for one artist
Musician Plus Plan ₹4,999 Annual Two artists, daily stats, customizable release details
Ultimate - 5 Artists ₹9,900 Annual Up to 5 artists; all Musician Plus features
Ultimate - 10 Artists ₹14,900 Annual Up to 10 artists; all Musician Plus features
Ultimate - 20 Artists ₹29,900 Annual Up to 20 artists; all Musician Plus features

Your consumer rights in India

General guidance

Consumer rights and statutory cooling-off periods vary by country and by the store used to purchase the subscription.

DistroKid’s own refund policies and platform rules (App Store/Google Play) can affect your options for refunds and disputes.

Practical steps for India

  • Keep payment receipts, subscription confirmation, and screenshots of your account status.
  • If you face unauthorized charges or cannot get a refund from DistroKid, contact your bank or card issuer to dispute the payment.
  • Note: App Store purchases include platform fees and GST for India, so refunds and tax questions may involve Apple/Google rather than DistroKid.

Customer experiences

Positive feedback

Many users praise DistroKid for ease of use, fast uploads, transparent tiered plans, and unlimited uploads, according to review summaries.

Traffic and review aggregators show generally strong user scores for distribution speed and affordability: Trustpilot reviews

Negative feedback

Common complaints include slow or unhelpful customer support, stuck releases, billing disputes, and refund difficulties reported by users on forums.

Community threads and subreddit reports highlight issues for larger catalogs and automated ticket handling: Reddit discussion

Documentation checklist

Before cancelling

  • Account email and username.
  • Subscription receipt or order confirmation (email or App Store/Google Play invoice).
  • Note which method you used to subscribe (web, Google Play, Apple App Store).

If you need support or to dispute charges

  • Ticket numbers or support emails from DistroKid.
  • Screenshots showing billing activity, subscription status, and cancellation confirmation.
  • Bank statements showing the charge, if you will dispute with your card issuer.

Common mistakes

Failing to check subscription source

Many users attempt to cancel on DistroKid’s website while the purchase was made through Google Play or Apple - this does not stop store-based auto-renewals.

Always verify whether your subscription was purchased through the web or via an app store before cancelling.

Missing proof for refunds or disputes

Not saving receipts, confirmation emails, or screenshots can make refund or dispute requests difficult to resolve.

Obtain and store proof of purchase and cancellation attempts before contacting support or your bank.

Comparative recap

Summary table

Plan Price (INR, Annual) Artists included Key refund note
Musician ₹2,499 1 Standard; web cancellations stop auto-renewal
Musician Plus ₹4,999 2 Upgrades within 14 days can refund prior plan
Ultimate (5/10/20) ₹9,900 / ₹14,900 / ₹29,900 5 / 10 / 20 Higher tiers; same cancellation rules apply

Quick notes

  • Web cancellation: stops auto-renewal but keeps releases live until term end.
  • App store subscriptions: cancel and request refunds through Apple or Google Play.
  • Upgrade refunds: short window and prorated handling as noted in distribution terms.

After cancelling

What to monitor

Check your email for cancellation confirmation and note the date your paid term ends.

Monitor your store listings around the expiry date if you did not purchase Leave a Legacy.

Helpful official links

Address

Company address

DistroKid (business contact): 34 3rd Ave #183, New York, NY 10003-5504, United States.

Support contact

For account and cancellation help, use DistroKid Help Center articles and the support channels referenced above.

Start with the cancellation support page: Cancel My Account

FAQ

To cancel your DistroKid subscription via the web, sign in to your account, go to Profile → Account → Manage → Cancel membership. This will stop auto-renewal, and your account will remain active until the end of your paid term. You can also send a cancellation request in writing to keep proof.

When you cancel your DistroKid subscription, your music is typically removed from stores once your subscription expires, unless you purchased the 'Leave a Legacy' option for specific releases. For more details, refer to DistroKid's goodbye resources.

Refunds for DistroKid subscriptions are not guaranteed and are at DistroKid's discretion. If you upgrade your plan within the first 14 days of signup, you may be eligible for a full refund of the previous plan. Otherwise, check your billing details for specific refund policies.

If you subscribed through the Apple App Store, you need to cancel your subscription via your Apple ID subscription settings. Apple handles billing and refunds for App Store purchases, so you may also need to request a refund through them.

DistroKid offers several plans, including the Musician Plan for ₹2,499 (one artist), Musician Plus Plan for ₹4,999 (two artists), and Ultimate plans for up to 20 artists. Cancellation rules apply similarly across all plans, so check your contract for specific terms and conditions.