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I hereby notify you of my decision to terminate the contract relating to the Ditto Music service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ditto Music: Easy Method
What is Ditto Music
Overview
Ditto Music is a music distribution service that helps independent artists release music to major streaming platforms and stores.
It offers subscription plans, release management tools, and optional services such as YouTube Content ID and release protection.
Who uses Ditto Music
Independent musicians, small labels, and managers use Ditto to upload and distribute recordings worldwide.
Plans vary by artist count and features, aimed at DIY artists who want to retain royalties.
How to cancel Ditto Music
Cancel via web (Dashboard)
- Log in to your Ditto dashboard and open Account Overview.
- Find your subscription and select the option to cancel. No further charges after cancellation.
- See official guidance: Ditto support: subscription & pricing.
Cancel on mobile apps (Android & iOS)
- Android (Google Play): Open Google Play > Subscriptions > select Ditto subscription > tap "Cancel subscription". Uninstalling the app does not cancel the subscription.
- iOS (App Store): Go to Settings > [your name] > Subscriptions > select Ditto subscription > tap "Cancel Subscription".
- Android cancellation guide: Ditto Android cancellation.
Delete account and remove releases
- To delete your account and request release takedown, email support@dittomusic.com with release details and stores to remove from.
- Releases will be taken down and any owed royalties paid out per Ditto process.
- See the official article on account deletion and release removal: Ditto support: delete account.
What happens when you cancel
Access and service after cancellation
After cancelling a subscription you will generally keep access until the end of the paid period, and no further subscription charges should be taken.
Active releases already distributed typically remain live unless you request takedown.
Data, releases and royalties
Files and release metadata usually remain in your Ditto account while accessible; request explicit removal if you want releases taken down.
If you delete your account and request takedown, Ditto states releases will be removed and any owed royalties paid out.
Will I get a refund?
Ditto’s official policy
Ditto’s Terms state refunds are provided only if the company is proven to be in direct violation of its Agreement; otherwise payments are non‑refundable.
See Ditto’s terms for the governing refund rule: Ditto Terms & Conditions.
Practical exceptions and realities
- There is no explicit general 14‑day cooling‑off or no‑questions‑asked refund policy in Ditto’s public terms.
- User reports indicate refunds are rare or may be difficult to obtain; consider payment provider dispute channels if you believe charges are incorrect.
Ditto Music plans and pricing
Pricing summary (approximate)
Below are approximate INR equivalents based on publicly available plan descriptions and currency conversion estimates.
Exact prices, GST and app‑store fees may vary; check Ditto for the latest official pricing for India.
| Plan | Price (approx., INR) | Period | Features |
|---|---|---|---|
| Starter (Artist) | approx. ₹1,600/year | Annual | Unlimited releases for 1 artist, keep 100% royalties |
| Pro (Professional) | approx. ₹5,000/year | Annual | Unlimited releases for 2 artists, YouTube Content ID, Release Protection, Priority support |
| Label (entry tier) | approx. ₹7,500/year | Annual | Unlimited releases for up to 5 artists, all Pro features plus label management |
Important pricing notes
- Figures above are approximate conversions; Ditto’s site does not publish exact INR pricing for all plans.
- Costs may not include GST or third‑party app store fees; confirm final amounts at purchase.
Your consumer rights in India
Ditto’s contractual position
Ditto’s Terms & Conditions are governed by England & Wales law and limit refunds to breaches of their Agreement.
Ditto’s policy does not state an India‑specific statutory cooling‑off or refund right in its public terms.
Practical steps if you have a dispute in India
- Contact Ditto support first (support@dittomusic.com) and keep written records of requests and responses.
- If you paid by card or a platform (Google/Apple), consider raising a dispute with the payment provider or platform support.
- For unresolved consumer complaints, you may consider filing a complaint with local consumer protection authorities or seeking legal advice in India.
Customer experiences
Positive feedback
- Many users praise Ditto for ease of use, fast distribution, affordability, and a straightforward upload interface.
- Reviews note Ditto is suitable for independent artists who want simple DIY distribution.
Negative feedback
- Some users report slow or unresponsive support, unexpected charges, and issues with royalties or release handling.
- There are community reports of difficult refund experiences and account closures tied to alleged streaming issues.
Documentation checklist
Before you cancel
- Account email, username, and subscription plan details.
- List of active releases (titles, release dates, stores) you want to keep or remove.
When requesting takedown or refund
- Copies of invoices/receipts and payment transaction IDs.
- Written communication with Ditto support and any case/ticket numbers.
- Bank or payment provider correspondence if disputing charges.
Common mistakes
Assuming uninstall = cancel
Uninstalling the Ditto mobile app does not cancel a subscription purchased through Google Play or the App Store.
Always cancel via Google Play, Apple Subscriptions or your Ditto dashboard depending on where you purchased.
Not documenting requests
Failing to save emails, receipts or support ticket IDs makes disputes harder to resolve.
Keep screenshots and copies of all correspondence and the subscription page showing cancellation.
Comparative recap
At a glance
Quick comparison of key consumer‑facing aspects of Ditto Music to help final decisions.
| Feature | Ditto Music (summary) |
|---|---|
| Cancellation methods | Cancel via Ditto dashboard, Google Play, or Apple subscriptions; email support for account deletion. |
| Refund policy | Refunds only if Ditto is proven to breach its Agreement; no general 14‑day refund in terms. |
| Pricing | Affordable annual tiers; approximate INR equivalents available but confirm exact local pricing. |
| Support & reliability | Many users report good usability; some report slow support and occasional royalty or release issues. |
How to use this table
- Use it to weigh cancellation ease, refund risk, and expected support before subscribing.
- Keep documentation and understand platform purchase rules (Apple/Google) before cancelling.
After cancelling
Follow-up actions
- Confirm cancellation email or dashboard status and keep a record of the confirmation.
- Check upcoming billing statements to ensure no further charges occur.
Helpful official links
- Subscription & pricing overview: support.dittomusic.com: pricing
- Android app cancellation: support.dittomusic.com: Android cancel
- Delete account & takedown requests: support.dittomusic.com: delete account
- Terms & refund rules: dittomusic.com: Terms & Conditions
Address
Registered address (India)
140 Blue Rose Industrial Estate, Off Western Express Highway, Borivali East, Mumbai, Maharashtra 400066, India.
Note on correspondence
This address is the registered office identified in available records; for cancellations, Ditto’s support articles direct you to use the dashboard, app store subscriptions or email support@dittomusic.com.
Confirm acceptance of postal or physical correspondence with Ditto support before sending important documents.