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I hereby notify you of my decision to terminate the contract relating to the Jiosaavn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Jiosaavn: Easy Method
What is JioSaavn
Overview
JioSaavn is a music streaming service offering songs, playlists, podcasts and personalized radio across multiple languages for users in India.
The service provides free ad-supported listening and paid "Pro" tiers that add offline downloads, ad-free playback and enhanced features.
Subscription context
Paid subscriptions are available as monthly, weekly, daily and annual plans and may include special discounts for students, autopay, or limited-time offers.
Subscriptions can be billed via app stores (Google Play / App Store), in-app payments or other payment channels depending on how you subscribed.
How to cancel JioSaavn
Cancel from Android (Google Play)
- Open Google Play Store → Profile icon → Payments & subscriptions → Subscriptions.
- Find JioSaavn subscription → Tap Cancel subscription → Follow on-screen prompts to confirm.
Cancel from iPhone (App Store)
- Open Settings → Tap your name → Subscriptions, or open App Store → Profile → Subscriptions.
- Select JioSaavn → Tap Cancel Subscription → Confirm cancellation.
Cancel from JioSaavn app or website
- Open the JioSaavn app → Account or Settings → Subscription or Manage Subscription.
- Choose Cancel or Turn off Auto‑renew and follow any on-screen steps. If option not visible, check which store billed you.
Cancel by contacting support
- If you cannot cancel via app store or account page, collect your order details and contact JioSaavn support through the app's help section or support email.
- For unresolved issues, you may escalate using the company grievance address provided below.
What happens when you cancel
Access after cancellation
When you cancel, your access normally continues until the end of the current billing period you already paid for.
After the billing period ends, premium features such as offline downloads and ad-free playback will be removed.
Auto‑renewal and account status
Canceling stops future auto‑renewals. Your subscription will not renew at the next billing date once cancellation is confirmed.
Uninstalling the app does not automatically cancel subscriptions billed through app stores; you must cancel via the billing platform used.
Data and downloads
Offline downloads are usually disabled after the subscription ends; your account library and preferences typically remain unless you delete the account.
Any locally stored downloaded files linked to the app will become inaccessible without an active subscription where the service enforces DRM.
Will I get a refund?
Standard refund stance
Generally, paid streaming services do not offer pro‑rata refunds for unused time after cancellation; you keep access until the paid period expires.
Refunds, if any, depend on the payment platform (Google Play, Apple App Store, payment gateway) and the terms applicable there.
Exceptions and dispute options
- Refunds may be considered for accidental double charges, unauthorized transactions, or billing errors; collect evidence and contact support promptly.
- If you paid via an app store, you will often need to request a refund through that store's refund process rather than directly from JioSaavn.
How to request a refund
- Gather your receipt/order ID, payment statement, subscription screenshots and the date of charge.
- Contact the billing platform (Google/Apple) or JioSaavn support with evidence and a clear refund request.
JioSaavn plans and pricing
Available plans
The table below lists commonly available JioSaavn plans and features during 2024 - 2025 as verified.
Prices are shown in Indian Rupees (INR).
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Individual Pro (regular) | ₹99 | 月額 | Ad‑free music, unlimited downloads, unlimited JioTunes, enhanced audio quality |
| Individual Pro (autopay) | ₹89 | 月額 | Same as above, with autopay discount |
| Student Pro | ₹49 | 月額 | Ad‑free music, unlimited downloads, student discount |
| Duo Pro (2‑user) | ₹129 | 月額 | Ad‑free, unlimited downloads, up to two users |
| Family Pro (up to 6 users) | ₹149 | 月額 | Ad‑free, unlimited downloads, up to six users |
| Pro Lite (daily) | ₹5 | 日額 | Ad‑free music, unlimited downloads (no JioTunes) |
| Pro Lite (weekly) | ₹19 | 週額 | Ad‑free music, unlimited downloads (no JioTunes) |
| JioTunes+ | ₹49 | 月額 | Unlimited JioTunes |
| Annual Pro (limited‑time offer) | ₹399 | 年間 | Ad‑free, offline downloads, high‑quality streaming, unlimited JioTunes (for Jio users) |
Your consumer rights in India
Key legal protections
As a consumer in India you are protected by the Consumer Protection Act and related regulations that address unfair trade practices and deficient services.
You have the right to clear terms, billing transparency and remedies for unauthorized or incorrect charges.
How to escalate a dispute
- First raise the issue with JioSaavn support and keep written records of communication.
- If unresolved, you can approach the company’s grievance officer or file a complaint with consumer forums or the appropriate consumer commission.
Evidence and timelines
Keep purchase receipts, subscription IDs, screenshots and correspondence. Timely escalation increases the chance of a favourable outcome.
For app‑store purchases, follow the store’s support/refund timelines and procedures as they often govern refunds.
Customer experiences
Positive experiences
Many users praise JioSaavn for its large catalogue, curated playlists, podcast selection and straightforward premium features like offline downloads.
Discounted plans and student pricing are frequently mentioned as user-friendly options.
Common complaints
Customers report issues with unexpected auto‑renewals, confusion about which platform billed them, and occasional delays in support responses.
Refunds for partial unused periods are rarely granted automatically and can require persistence to resolve.
Practical user tips
- Always verify which platform (Google/Apple/JioSaavn) processed the charge before requesting cancellation or refund.
- Take screenshots of subscription pages and cancellation confirmations to avoid disputes.
Documentation checklist
Essential documents
- Subscription receipt or order ID from the time of purchase.
- Bank or card statement showing the charge.
- Screenshot of the subscription page in the app or app‑store subscription listing.
Support communication
- Copies of emails, chat transcripts or ticket numbers exchanged with support.
- Any cancellation confirmation or auto‑renewal off screenshots.
Common mistakes
Not cancelling in the right place
Users often uninstall the app but forget to cancel the subscription in the billing platform that processed the payment.
Always check Google Play or Apple App Store subscriptions, as those stores control billing for many users.
Waiting until after renewal
Waiting to cancel until after the renewal date often results in an immediate charge for the next period; cancellations should be done before the renewal date.
Set a calendar reminder a few days before the subscription renewal to avoid accidental charges.
Missing evidence
Failing to save receipts, order IDs or screenshots makes disputes harder to resolve and can delay refunds or corrections.
Always download or screenshot confirmation emails and transaction statements when you subscribe.
Comparative recap
Quick comparison
The table below summarizes key plan differences to help you decide which plan to keep or cancel.
| Plan | Price | 期間 | Best for |
|---|---|---|---|
| Individual Pro (regular) | ₹99 | 月額 | Single user who wants full features |
| Individual Pro (autopay) | ₹89 | 月額 | Single user preferring auto‑renewal discount |
| Student Pro | ₹49 | 月額 | Students on budget |
| Duo Pro | ₹129 | 月額 | Two people sharing a plan |
| Family Pro | ₹149 | 月額 | Family and up to six users |
| Pro Lite (daily) | ₹5 | 日額 | Very short term or trial listening |
| Pro Lite (weekly) | ₹19 | 週額 | Weekly visitors or short subscriptions |
| Annual Pro | ₹399 | 年間 | Users wanting long‑term savings |
After cancelling
What to check immediately
- Confirm cancellation via the billing platform and save the confirmation screenshot or email.
- Check your next billing statement to ensure no further automatic charges occur.
Re‑subscribing and alternatives
If you change your mind you can re‑subscribe through the app or the store you used previously when you want premium features again.
Consider switching plan types (daily/weekly/monthly/annual) to match your usage patterns and budget.
Further help
- Use the JioSaavn app's Help/Support section to raise tickets and track responses.
- If you paid via Google or Apple, use their official support/refund processes for purchases billed by those stores.
Address
Corporate address
Reliance Corporate IT Park, TC‑22, Thane Belapur Road, Ghansoli, Navi Mumbai 400701, India
Grievance option
If you need to escalate a complaint that is not resolved via normal support channels, consider sending a written complaint to the corporate address above and retain proof of dispatch.