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I hereby notify you of my decision to terminate the contract relating to the Kuku Fm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kuku Fm: Easy Method
What is Kuku FM
Overview
Kuku FM is an Indian subscription-based audio content service offering audiobooks, podcasts, summaries and multilingual stories. It provides both free and paid tiers with premium features such as ad-free listening and unlimited access to content.
How it is offered
Subscriptions can be purchased directly on Kuku FM (web or in-app) or through app stores (Apple App Store and Google Play). Payment, cancellation and refund handling differ by purchase channel.
How to cancel Kuku FM
Cancel via Apple App Store
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions, find Kuku FM and choose Cancel Subscription.
- Follow Apple’s prompts; the App Store handles cancellations and refunds for purchases made through Apple.
Cancel via Google Play
- Open the Google Play Store app on your Android device.
- Tap your profile, choose Payments & subscriptions → Subscriptions, then select Kuku FM and Cancel.
- Follow Google Play prompts; the Play Store handles cancellations and refunds for Google purchases.
Cancel direct (Web or in-app purchases)
- Sign in to your Kuku FM account and go to Account or Subscriptions in settings.
- Use the in-app chat option or the account subscription controls to cancel the auto-renewal.
- If you cannot cancel in-app, email support@kukufm.com or info@kukufm.com requesting cancellation with your account details.
- Note: Direct cancellations usually remain active until the end of the paid billing cycle.
What happens when you cancel
Access after cancellation
When you cancel, your paid access generally continues until the end of the current billing period. You retain premium features until that date.
Renewal and data
Auto-renewal stops after cancellation. Your account, playlists and downloads may remain tied to the account and could be accessible under the free tier unless you request data deletion.
Will I get a refund?
Refunds for direct purchases (Kuku FM)
- Refund requests for auto-renewals via Kuku FM are typically accepted within 3 days of renewal.
- Some reports indicate discretionary refunds up to 7 days for certain one-time purchases; this is not guaranteed.
- Processing time for approved refunds is typically about 5 - 7 business days.
Refunds for App Store and Google Play purchases
- Refunds for purchases made through Apple or Google must be requested through the respective store's refund process.
- Kuku FM does not control store refunds; follow Apple or Google support procedures for requests.
- Store refund timelines and outcomes depend on Apple/Google policies, not Kuku FM.
Kuku FM plans and pricing
Available plans
Below are commonly listed Kuku FM plans and platform notes. Pricing varies by platform, trial offers and promotions.
Notes on pricing
Platform-specific prices (iOS vs Android vs direct) can differ. Promotional or trial prices may change availability at any time.
| Plan | Price | Period | Features | Platform |
|---|---|---|---|---|
| Premium Monthly | ₹99 | Monthly | Unlimited access, ad-free streaming | Direct / Android |
| Premium Quarterly | ₹499 | Quarterly | Unlimited access, ad-free streaming | Direct / Android |
| Premium Yearly | ₹1,499 | Annual | Unlimited access, ad-free streaming | Direct / Android |
| Premium Yearly (App Store iOS) | ₹899 | Annual | In-app purchase via iOS listing | iOS |
| Premium Monthly (App Store iOS) | ₹99 | Monthly | In-app purchase via iOS listing | iOS |
| Free Trial Quarterly (App Store iOS) | ₹349 | Quarterly | Free trial via iOS in-app purchase | iOS |
| Quarterly Premium (App Store iOS) | ₹299 | Quarterly | iOS in-app purchase option | iOS |
| Quarterly Premium (alternative iOS price) | ₹499 | Quarterly | Alternate iOS in-app purchase option | iOS |
| Free Trial Quarterly Premium (iOS) | ₹699 | Quarterly | Free trial iOS in-app purchase | iOS |
| Quarterly Premium (iOS) | ₹699 | Quarterly | iOS in-app purchase listing | iOS |
Your consumer rights in India
Refund and cancellation rights
- Consumers are entitled to clear cancellation and refund information under Indian consumer protection norms.
- Short refund windows or inconsistent implementation may raise concerns under the Consumer Protection Act regarding unfair practices.
- Keep records of all communications and receipts if you dispute a charge.
Unfair trade practices and escalation
Unexpected charges or difficulty obtaining refunds may constitute unfair trade practices if not addressed promptly.
If Kuku FM or an app store does not resolve a valid complaint, consumers may escalate via consumer grievance channels or statutory complaint forums in India.
Customer experiences
Positive feedback
- Some users praise the multilingual catalog and user-friendly interface with many summaries and stories.
- Specific positive reviews note useful short summaries and ease of understanding for audio content.
Negative feedback
- Multiple users report unauthorized auto-debits in the range of ₹299 - ₹499 and difficulty obtaining refunds.
- Complaints include being charged despite not subscribing or after attempting cancellation, plus slow or no response from support in some cases.
Documentation checklist
Essential items
- Account email/username used on Kuku FM.
- Screenshot of the charged transaction and bank or card statement showing the charge.
- Receipt or order confirmation from Apple/Google or from Kuku FM (if available).
Optional but helpful items
- Dates and timestamps of attempted cancellations, chat transcripts or support emails.
- Device details (iOS/Android), app version and subscription ID if visible in account settings.
Common mistakes
Cancelling in the wrong place
Many users try to cancel inside the Kuku FM app but purchased via Apple/Google. If you bought through a store, you must cancel in that store.
Example: cancelling in-app will not stop an App Store auto-renewal unless you cancel via Apple ID subscriptions.
Missing proof or delay in requesting refund
Not saving receipts or delaying a refund request can reduce chances of recovery because direct refunds are typically considered within 3 days, with some reports of up to 7 days for certain purchases.
Example: requesting a refund after a long delay makes it harder to validate and process the claim.
Comparative recap
Quick summary
This table compares cancellation and refund handling across purchase channels to help you choose the correct route for action.
Which option applies to you
Identify where you purchased (Apple, Google, or direct) before following the cancellation or refund steps below.
| Platform | How to cancel | Refund process | Typical refund window | Notes |
|---|---|---|---|---|
| Apple App Store | Cancel via Apple ID subscriptions in iPhone/iPad settings. | Request refund through Apple Support / Report a Problem. | Apple-controlled; timelines per Apple policy. | Store handles cancellations and refunds. |
| Google Play | Cancel via Subscriptions in Google Play Store app. | Request refund through Google Play Help / Order history. | Google-controlled; timelines per Google policy. | Store handles cancellations and refunds. |
| Direct (Web or In-App) | Cancel in Kuku FM account settings, in-app chat, or email support@kukufm.com / info@kukufm.com. | Request refund from Kuku FM support; subject to Kuku FM’s direct refund policy. | Typically 3 days for renewal refunds; discretionary up to 7 days for some one-time purchases. Processing 5 - 7 business days if approved. | Subscription remains active until the end of paid billing cycle after cancellation. |
After cancelling
If you still see charges
Gather your proof of payment, subscription receipts and any communication with support before contacting your bank or payment provider to raise a dispute.
Also inform Kuku FM support via support@kukufm.com or info@kukufm.com with transaction details and timestamps.
Record keeping and next steps
- Keep screenshots of cancellation confirmation and your receipts for at least six months.
- If unresolved, escalate through consumer grievance bodies or statutory forums as appropriate in India.
Address
Registered / corporate office
91springboard, Godrej and Boyce, Gate No 2, Plant No. 6, LBS Marg, Opposite Vikhroli Bus Depot, Vikhroli West, Mumbai, Maharashtra 400079, India.
When to send physical correspondence
Use the corporate address for formal complaints or legal notices if specified by Kuku FM support. Confirm with support by email before sending hard copies.