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Cancel ROXI
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Roxi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Roxi: Easy Method
What is ROXi
Service overview
ROXi is a subscription-based music and karaoke service that provides access to a large library of songs, playlists and music video content. The service offers both free and paid tiers with dedicated apps for smart TVs, mobile devices and set-top boxes.
How ROXi is sold
Subscriptions may be purchased through ROXi’s website or via third-party app stores (Apple App Store, Google Play). Where you subscribed determines how cancellations and refunds are handled.
How to cancel ROXi
Cancel via app store (Apple / Google)
- If you subscribed through the Apple App Store or Google Play you must cancel directly in your App Store / Play Store account.
- ROXi cannot cancel these subscriptions for you; follow the platform’s subscription management steps to stop renewals.
Cancel via web or ROXi account
- If you subscribed on ROXi’s website, sign in to your ROXi account and go to Manage Subscription to cancel.
- Alternatively contact ROXi customer support (see links below) and request cancellation from their team.
- Free trials cancelled via web end immediately; paid subscriptions typically remain active until the end of the current paid period.
What happens when you cancel
Access after cancellation
If you cancel a paid web subscription, access normally continues until the paid billing period ends. Free trial cancellations usually terminate access immediately.
Renewals and data
After cancellation your subscription will not auto-renew. Your account data (playlists, settings) may remain in ROXi’s system per their terms; contact customer service to request account deletion if required.
Will I get a refund?
ROXi refund policy (general)
ROXi’s publicly available terms indicate that ROXi generally does not provide refunds for digital subscriptions. Purchases made through app stores are subject to the store’s refund process, not ROXi’s.
Exceptions and disputes
- If a charge was unauthorised or a subscription renewed in error you can dispute the charge with your payment provider or with Apple/Google for app-store purchases.
- There is no explicit 14-day statutory refund window shown in ROXi’s online terms; refunds are not guaranteed.
ROXi plans and pricing
Pricing availability
No official ROXi pricing in INR for India (2024/2025) could be found in ROXi’s public documentation. Local prices are not published on ROXi sources verified here.
How to get accurate pricing
Contact ROXi directly or check the platform (App Store / Play Store) you used to subscribe for localized pricing and offers.
| Plan | Price (INR) | Period |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in India
Cooling-off and statutory rights
Under Indian consumer protection rules, some digital services may offer short “cooling-off” or cancellation rights if explicitly provided, but ROXi’s terms do not state a statutory 14‑day refund right.
Disputes and unauthorised charges
- If you face unauthorised billing or renewal after cancellation you may raise a dispute with your bank or card issuer.
- For app-store subscriptions, contact Apple or Google for refund requests and transaction disputes if required.
Customer experiences
Positive feedback
Many users praise ROXi’s user-friendly interface and family-friendly karaoke and music features that make discovering and singing along easy and enjoyable.
Common complaints
Public reviews also report frequent and intrusive adverts, app stability issues, and occasional problems cancelling or receiving support. These complaints are commonly referenced in review sites.
Documentation checklist
What to gather before you cancel
- Account email and username used for ROXi
- Order number or receipt (if available)
- Payment method details (last 4 digits of card, Google/Apple ID)
- Proof of cancellation attempts (screenshots, dates)
What to keep after cancellation
- Confirmation email or message from ROXi or the app store
- Evidence of any unauthorised charges for dispute with the bank
Common mistakes
Assuming deleting the app cancels subscription
Many users remove the ROXi app but forget to cancel the subscription in the app store or ROXi account. This leaves the subscription active and charges continue.
Trying to get a ROXi refund for app-store purchases
If you subscribed through Apple or Google, ROXi cannot issue refunds for those purchases. Contact Apple or Google for refund requests and do not expect ROXi to process those refunds.
Comparative recap
Quick comparison
| Aspect | App Store / Play Store | Web subscription |
|---|---|---|
| Cancellation method | Cancel in Apple / Google account settings | Cancel in ROXi account Manage Subscription or contact ROXi |
| Refunds | Handled by Apple / Google (contact them) | ROXi generally does not provide refunds; contact support for exceptions |
| Access after cancel | Depends on store rules; typically until end of paid period | Continues until end of current paid period; free trial ends immediately |
How to choose
If you want platform-level support keep track of which store you used. If you want ROXi account control subscribe via the website for direct Manage Subscription access.
After cancelling
Follow-up actions
- Save confirmation of cancellation and the date your access will end.
- Check your next bank/credit-card statement to ensure renewals stop.
Helpful links
- ROXi / Roxstar Studioz - Terms of Service
- ROXi / Roxypenguin - Terms & Conditions
- User reviews on Trustpilot (example)
Address
Legal / corporate address
FastStream Interactive Limited, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, UK.
Support and correspondence
For account-specific enquiries use the ROXi app or website support channels. Include the documentation checklist items when contacting support to speed resolution.