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I hereby notify you of my decision to terminate the contract relating to the Soundcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation SoundCloud: Easy Method
What is SoundCloud
Overview
SoundCloud is an online music-streaming and audio-sharing platform that lets users discover, upload, and listen to tracks from independent and major creators.
Subscription offering
SoundCloud offers free ad-supported access and paid plans (SoundCloud Go and Go+) for ad-free listening, offline downloads and expanded catalog access.
How to cancel SoundCloud
Cancel a web subscription (direct via SoundCloud.com)
- Open a computer or use a desktop browser and sign in to your SoundCloud account.
- Go to your Subscriptions page (your account subscriptions area) and click "Edit" for the active plan.
- Select the option to opt out / "Opt-out of your current plan" to cancel renewal.
- Note: you cannot cancel a web subscription from within the mobile app; use a browser on a computer.
Cancel purchases from app stores
- Apple App Store purchases: Cancel through your iOS device settings via the Apple App Store subscriptions area.
- Google Play purchases: Cancel in the Google Play app under "Subscriptions".
- SoundCloud support cannot cancel or refund subscriptions bought through the Apple App Store or Google Play; you must use the store's subscription management.
What happens when you cancel
Access and billing
When you cancel a paid SoundCloud subscription purchased directly on the web, access continues until the end of the current billing period.
The subscription status on your account will change to "EXPIRES" and the plan will not renew at the next billing date.
Account data and content
Your SoundCloud account, uploads, likes and playlists remain intact after cancelling the paid plan unless you delete the account separately.
Cancelling only stops automatic renewal of the paid features; it does not delete your user data.
Will I get a refund?
General refund policy
SoundCloud does not provide refunds for delivered subscriptions (SoundCloud Go / Go+). You may opt out of renewal but retain access until the paid period ends.
Exceptions and regional rules
- Consumers in the EU/EEA/UK have a statutory 14-day right of withdrawal for Artist Subscription purchases, with possible proportional charges if service started.
- India is not covered by the EU/EEA/UK 14-day withdrawal right; for most purchases in India, refunds are not available unless otherwise required by local law.
SoundCloud plans and pricing
Plan list
The table below lists observed monthly prices for SoundCloud plans in India. Prices shown are examples and may vary by platform.
Notes on pricing
- Multiple Go+ INR monthly prices have been observed; the exact price can depend on the purchase flow or app listing.
- SoundCloud Go has been observed at ₹399/month in India.
| Plan | Price | Period | Features |
|---|---|---|---|
| SoundCloud Go | ₹399 | monthly | Ad-free listening, offline downloads |
| SoundCloud Go+ | ₹619 | monthly | Ad-free, offline, full catalog, high-quality audio |
| SoundCloud Go+ | ₹869 | monthly | Ad-free, offline, full catalog, high-quality audio |
| SoundCloud Go+ | ₹1,049 | monthly | Ad-free, offline, full catalog, high-quality audio |
Your consumer rights in India
Applicable rights
SoundCloud's terms state no refunds for delivered subscriptions, and the EU/EEA/UK withdrawal right does not apply to India.
Practical takeaways for Indian consumers
- Expect no automatic refund after purchase for delivered streaming subscriptions in India unless local law provides otherwise.
- To avoid unwanted charges, cancel auto-renewal before the next billing date; keep proof of cancellation.
Customer experiences
Positive reports
Some users report successful downgrades and cancellations. One user downgraded from Go+ to Go, cancelled and received a partial refund for unused time in that case.
Negative reports
- Several users reported difficulty finding the cancellation option on the website; the "Edit" button sometimes appears to show upgrade options only.
- Users without access to a computer found cancellation especially hard and described the process as confusing.
Documentation checklist
Before contacting support
- Account email address used for SoundCloud.
- Subscription confirmation or receipt (date and payment method).
- Screenshot of your Subscriptions page showing the plan and status.
If you purchased via an app store
- Provide the App Store or Google Play receipt and the subscription ID from that store.
- Have device and OS details ready (iOS/Android version and device model).
Common mistakes
Trying to cancel in the wrong place
Many users attempt to cancel a web subscription from the mobile app. Web subscriptions must be cancelled using a computer/browser on the Subscriptions page.
Expecting a refund after cancelling
Another frequent mistake is assuming cancellation triggers a refund. For delivered subscription services in India, refunds are generally not provided.
Comparative recap
Quick comparison
The table below compares the common cancellation routes and refund possibilities for each purchase method.
How they differ
| Method | Where to cancel | Can SoundCloud cancel for you? | Refund typical outcome | Period |
|---|---|---|---|---|
| Web subscription (SoundCloud.com) | Subscriptions page in a desktop browser | No - user must cancel via their account | No refund for delivered period; access until period end | monthly |
| Apple App Store purchase | Apple App Store subscriptions (iOS device) | No - SoundCloud cannot cancel App Store purchases | Must request refunds via Apple; SoundCloud cannot process | monthly |
| Google Play purchase | Google Play app > Subscriptions | No - Google Play manages these subscriptions | Must request refunds via Google Play; SoundCloud cannot process | monthly |
After cancelling
Immediate steps
- Check your account for a change of status to "EXPIRES" and keep a screenshot as proof of cancellation.
- Monitor your bank or card statements to confirm no further charges after the period ends.
Further actions
- If you purchased via Apple or Google, use the respective store's refund/appeal process if you need a refund.
- Keep receipts and correspondence in case you need to dispute a charge with your payment provider.
Address
Company headquarters
Rheinsberger Str. 76/77, 10115 Berlin, Germany
Notes about contacting
SoundCloud does not maintain a local office in India; support and subscription management are handled online through the account or the app stores used for purchase.