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I hereby notify you of my decision to terminate the contract relating to the Soundiiz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Soundiiz: Easy Method
What is Soundiiz
Service overview
Soundiiz is a web-based service that helps you transfer and sync playlists, albums and music collections between different streaming platforms.
It offers free features and paid plans (Premium and Creator) for larger transfers, continuous syncs and advanced tools.
How it is delivered
The service is primarily accessed through the Soundiiz website and account settings, with account management handled via Stripe.
Mobile-store billing references exist, but subscription control must be done on Soundiiz itself rather than through Apple or Google subscription pages.
How to cancel Soundiiz
Cancel on the website (recommended)
- Sign in at your Soundiiz account on the website.
- Go to Settings → Plan → Cancel → Confirm.
- Save the confirmation email you receive; it is your proof of cancellation.
Mobile-store / wallet subscriptions
- If you paid using Google Pay or Apple Pay, Soundiiz subscriptions are still managed through Soundiiz (Stripe).
- Do not try to cancel via the Google or Apple subscriptions pages; cancel via Soundiiz Settings on the website as above.
What happens when you cancel
Access and billing
After you confirm cancellation, your subscription stays active until the end of the current billing cycle.
If you cancel too late (see timing below) the subscription may renew for another period.
Data and syncs
After cancellation, synchronizations are disabled and your sync history will be deleted.
Keep any exported data or reports before cancelling if you may need them later.
Will I get a refund?
General refund policy
Soundiiz states that no refunds or credits are provided if you have already used a paid feature at least once.
Cancellation does not entitle you to a refund, even if done early or close to renewal.
Right-of-withdrawal and exceptions
Soundiiz indicates service begins immediately on subscription approval and the subscriber waives any standard withdrawal right once service is initiated.
If you believe a charge is unauthorized or incorrectly processed, preserve documentation and contact your payment provider or bank to explore dispute or chargeback options.
Soundiiz plans and pricing
Pricing notes
Soundiiz does not publish India-specific prices in INR. Official listed prices are in USD.
Annual and monthly USD prices are shown below; conversions to INR are not provided here.
Plan table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Premium (monthly) | USD $5/month | Monthly | Access all music collections, transfer music data, manage albums/artists/tracks, keep playlists synced |
| Premium (annual) | USD $3.25/month ≈ USD $39/year | Annual | Same as monthly Premium at a discounted annual rate |
| Creator (monthly) | USD $9.50/month | Monthly | All Premium features + more sync slots, advanced Smartlinks, priority support |
| Creator (annual) | USD $6.25/month ≈ USD $75/year | Annual | Same as Creator monthly at a discounted annual rate |
| One-Time Premium (one week) | USD $15 for one week (reported by a user) | Weekly | Full Premium access for one week; user-reported option, not clearly listed on the official site |
Your consumer rights in India
Practical steps you can take
Save all receipts, invoices and the cancellation confirmation email - these are essential if you need to dispute a charge.
If a charge is unauthorized or repeated after cancellation, contact your bank or payment provider promptly to report and dispute the transaction.
When to escalate
If Soundiiz support does not resolve a billing dispute, you can escalate with your payment provider and consider filing a complaint with local consumer grievance mechanisms.
Keep records of all communications, dates and screenshots to support your case if escalation or chargebacks are necessary.
Customer experiences
Positive experiences
- Users report easy, fast playlist transfers between services (for example Spotify to Qobuz) and an intuitive interface.
- Some users praise quick bulk transfers and CSV reports for unmatched items during migrations.
Negative experiences
- Reports exist of unexpected free trial enrollments where users were notified only after the trial ended and payment occurred.
- Some users describe recurring billing despite cancellation, slow or unhelpful support, or technical failures (authorization loops with Apple Music).
Documentation checklist
What to save before cancelling
- Subscription confirmation emails and payment receipts.
- Any export of playlists, sync logs, or CSV reports you need to keep.
What to save after cancelling
- The cancellation confirmation email (required as proof of cancellation).
- Record of the cancellation date and any support correspondence about the cancellation.
Common mistakes
Cancelling the wrong account
Many users have multiple sign-in methods (email, social logins). Cancelling one account may not cancel another linked to the same email.
Always confirm which account/profile is active and check the confirmation email for the correct account details.
Waiting too long to cancel
Cancelling within the last 72 hours before the billing period ends risks the cancellation not being processed in time and the subscription renewing.
Submit cancellations at least 72 hours before cycle end to reduce the chance of unintended renewal.
Comparative recap
Quick comparison
| Topic | Website cancellation | Mobile-store / wallet | Refunds / Timing |
|---|---|---|---|
| How to cancel | Settings → Plan → Cancel → Confirm on Soundiiz website | Cannot cancel via Google/Apple subscriptions; must cancel on Soundiiz site | Must cancel ≥72 hours before period end to avoid renewal |
| Effect of cancel | Subscription stays active until billing cycle ends; syncs then disabled | Same behavior; billing still handled by Soundiiz/Stripe | No refund if paid features used; no refund for early cancellation |
Key takeaway
Always cancel on the Soundiiz website, keep the confirmation email, and allow at least 72 hours to process before renewal.
Do not rely on the Google or Apple subscriptions pages to manage Soundiiz billing.
After cancelling
Immediate actions
- Save the cancellation confirmation email as proof.
- Export any playlists, sync logs or data you want to keep before sync history is deleted.
If problems continue
- Contact your payment provider or bank to report unauthorized or repeated charges and ask about dispute procedures.
- Keep all documentation and correspondence in case you need to escalate the issue through consumer channels.
Address
Registered office
Soundiiz operator’s registered seat (per filings): 195 Boulevard de la Libération, 44220 Couëron, France.
Notes
This address is provided for reference from available filings and may be used in formal correspondence if needed.