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I hereby notify you of my decision to terminate the contract relating to the Soundstripe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Soundstripe: Easy Method
What is Soundstripe
Overview
Soundstripe is a subscription service that provides royalty‑free music and sound effects for creators and businesses.
It offers searchable libraries, AI tools, stems, and licensing for use in videos and other media.
Who uses it
Typical users include video creators, filmmakers, podcasters, and agencies seeking cleared music without per‑track fees.
Plans vary by features such as number of YouTube channels, commercial use, and included stock video clips.
How to cancel Soundstripe
Cancel via web (recommended)
- Log into your Soundstripe account and go to your subscription or account settings.
- Find the subscription or billing section and select the option to cancel future renewals.
- If you cannot cancel in the account, email support at help@soundstripe.com explaining the request.
- Reference Soundstripe's terms for cancellation details: Soundstripe Terms of Use.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, you must cancel through that platform's subscription manager.
- Soundstripe cannot cancel App Store or Google Play subscriptions on your behalf.
- Guides to cancel platform subscriptions and request refunds are available through third‑party help pages: How to cancel (guide).
What happens when you cancel
Access after cancellation
Cancellation stops future renewals, but you typically retain access until the end of your current billing period.
You can continue to use the service for that remaining time unless Soundstripe states otherwise in their terms.
Licensed content and data
Downloaded or licensed tracks remain usable under the license terms granted when you downloaded them.
Keep records of licenses, downloads, and provenance for future disputes or platform claims.
Billing and records
Cancellation does not guarantee a refund; check your billing history and save receipts.
If charges continue after cancellation, document dates and amounts to support any dispute.
Will I get a refund?
Web subscriptions (Soundstripe direct)
Soundstripe's terms state there are generally no refunds for fees already paid.
An exception exists: you may request a refund within the first 30 days only if you have not downloaded any content; refunds are discretionary and no prorated refunds are given. See details: Soundstripe Terms of Use.
App Store and Google Play subscriptions
If you subscribed via Apple or Google, refund eligibility follows those platform policies.
Request refunds through the App Store or Google Play 'Report a Problem' processes; Soundstripe cannot process these refunds for you. See a cancellation/refund guide: Platform refund info.
No automatic cooling-off
There is no general statutory 14‑day cooling‑off right for services like Soundstripe; the limited 30‑day, no‑download exception is specific and discretionary.
Always check the Terms of Use for the latest refund rules: Soundstripe Terms of Use.
Soundstripe plans and pricing
Pricing summary table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Personal (annual billing) | $9.99/month (billed yearly) | Monthly equivalent (annual) | Unlimited tracks & SFX; auto‑clearance for 1 YouTube channel; AI search |
| Personal (monthly billing) | $19.99/month | Monthly | Same as Personal annual |
| Pro (annual billing) | $19.99/month (billed yearly) | Monthly equivalent (annual) | Commercial use, stems, 5 YouTube channels, AI tools, Adobe & Frame.io extensions |
| Pro (monthly billing) | $39.99/month | Monthly | Same as Pro annual |
| Pro Plus (annual billing) | $33.99/month (billed yearly) | Monthly equivalent (annual) | Pro features plus 100K+ video clips |
| Pro Plus (monthly billing) | $69.99/month | Monthly | Same as Pro Plus annual |
Regional pricing note
Soundstripe appears to bill in USD and does not show public INR pricing for India.
Regional App Store pricing and taxes may apply; check the Indian App Store or Soundstripe checkout for exact INR amounts.
Your consumer rights in India
Relevant law and protections
Indian consumers are protected under the Consumer Protection Act, 2019, against unfair trade practices, including unauthorised charges or misleading service terms.
Digital subscription services do not automatically carry a 14‑day cooling‑off right; remedies depend on proving unfair practice or breach of contract.
Practical steps for Indian users
Keep records of cancellations, communications, and bank statements to support complaints to consumer forums or dispute processes.
If subscribed through Apple/Google, you can pursue refunds and disputes via those platforms' mechanisms in India.
Where to escalate
If Soundstripe or the platform fails to resolve an issue, consider filing a formal complaint with local consumer protection authorities or the e‑consumer forum.
Collect evidence and timestamps before filing to increase the chance of a favourable outcome.
Customer experiences
Positive feedback
Many users praise Soundstripe for fast human customer support and a high‑quality, varied music catalog.
AI search, stems, and integration tools are frequently cited as useful by creators. See user reviews: Trustpilot reviews.
Negative feedback
Some users report being charged after cancellation or problems with a 'token' system charging new cards without clear consent.
There are complaints about downloads being flagged later, causing platform claims, and mixed experiences with support responses.
Takeaway
User experience varies: many are satisfied with catalog and support, while a minority report billing or licensing disputes.
Document everything and verify licenses when using tracks on monetised platforms.
Documentation checklist
Before you cancel
- Record your current subscription plan, billing date, and payment method.
- Save recent receipts and screenshots of your active subscription page.
When cancelling
- Capture a screenshot of the cancellation confirmation or email reply from Soundstripe.
- Keep dates, amounts, and any support ticket numbers for future reference.
If you need a refund or dispute
- Collect download logs or license confirmations to show whether content was downloaded.
- Save bank/credit card statements showing any contested charges.
Common mistakes
Assuming platform cancellation is automatic
Many users assume cancelling on the website cancels App Store/Google Play subscriptions; it does not.
If you subscribed through Apple or Google, cancel via that platform to stop renewals.
Expecting automatic refunds
Expecting a refund after cancelling mid‑term is a common mistake; Soundstripe's terms generally deny prorated refunds.
If you need a refund, request it promptly and provide proof you did not download content if within 30 days.
Not keeping records
Failing to save confirmation emails, screenshots, or receipts makes disputes harder to resolve.
Always keep evidence of cancellation attempts and any subsequent charges.
Comparative recap
Quick comparison table
| Feature | Soundstripe | Period |
|---|---|---|
| Cancellation method | Via Soundstripe account or email; App Store/Google Play must be cancelled on those platforms | - |
| Refund likelihood | No refunds generally; possible within 30 days if no downloads (discretionary) | - |
| Billing currency | Generally billed in USD; regional store prices may vary | - |
| Access after cancel | Access usually continues until end of paid billing period | - |
| Common issues | Continued charges after cancel, licensing disputes, app‑store refund dependency | - |
After cancelling
Immediate next steps
Confirm cancellation and keep screenshots or emails as proof.
Monitor bank/credit card statements for any unexpected charges after cancellation.
Where to get help
For Soundstripe terms and policy: Soundstripe Terms of Use.
For platform cancellation/refund guidance: Cancellation guide.
Address
Corporate headquarters
Soundstripe corporate address:
1103 Holly Street, Nashville, TN 37206, United States.
Privacy & compliance contact
For privacy or compliance enquiries, refer to Soundstripe's official contact points listed in their Terms of Use: Soundstripe Terms of Use.