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Spotify

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Termination letter drafted by a specialized lawyer
Sender
Spotify
Jet Airways – Godrej BKC, 1st Floor, Unit 1 & 2, Plot C‑68, G Block, Bandra Kurla Complex
400051 Bandra East India
support@spotify.com
Cancellation of Spotify contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Spotify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Spotify
Jet Airways – Godrej BKC, 1st Floor, Unit 1 & 2, Plot C‑68, G Block, Bandra Kurla Complex
400051 Bandra East , India
support@spotify.com
REF/2025GRHS4

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Cancellation Spotify: Easy Method

What is Spotify

Overview

Spotify is a music and podcast streaming service that offers on-demand listening, playlists, and discovery features. It provides both free ad-supported access and paid Premium tiers for ad-free listening and offline downloads.

Relevance in India

Spotify operates in India with multiple subscription plans and local pricing. Indian users can subscribe via Spotify directly or through app stores and partners.

How to cancel Spotify

Cancel via web (Spotify account page)

  • Log in to your Spotify account on a browser.
  • Go to "Your Plan" or "Manage your plan".
  • Click "Cancel plan" and follow the confirmation prompts.
  • Your Premium remains active until the next billing date, then your account reverts to Free.

Cancel via app stores (Apple / Google)

  • If you subscribed through Apple, open iOS Settings → Subscriptions and cancel there; Spotify cannot cancel Apple subscriptions for you.
  • If you subscribed through Google Play, open the Play Store → Subscriptions and cancel there; Spotify cannot cancel Google Play subscriptions for you.
  • Contact the relevant store (Apple/Google) for refunds or billing issues related to store-managed payments.

What happens when you cancel

Access and features

After cancellation, Premium features continue until the current paid period ends. Then the account switches to Spotify Free with ads and limited offline access.

Account data and renewal

Your playlists, saved music, and account data remain on Spotify even after downgrade. You can resubscribe at any time and regain Premium features.

Will I get a refund?

Standard refund policy

Spotify generally does not provide refunds or credits for partial subscription periods unless explicitly stated in their Terms. Expect no pro‑rata refunds in normal circumstances.

Exceptions and partner payments

  • There is a 14-day right of withdrawal after purchase; you may withdraw within 14 days but must pay for services used until withdrawal.
  • Payments made via partners (e.g., Apple/iTunes, Google) are handled by those partners; Spotify cannot process those refunds - contact the store or partner.

Spotify plans and pricing

Current plans (India)

The table below lists legacy and new plans reported for India with typical monthly pricing and key features.

Notes on plans

Legacy plans were updated in August 2025 for new and renewing users. New-tiered plans (Premium Lite/Standard/Platinum) replaced legacy options for new subscribers from November 2025.

Plan Price Period Features
Individual (legacy) ₹139.00 Monthly Ad-free, offline downloads, very high audio quality (~320kbps)
Duo (legacy) ₹179.00 Monthly Two Premium accounts, same features as Individual
Family (legacy) ₹229.00 Monthly Up to 6 Premium accounts
Student (legacy) ₹69.00 Monthly Single verified student account
Premium Lite (new) ₹139.00 Monthly Ad-free listening, high audio (~160kbps), no offline
Premium Standard (new) ₹199.00 Monthly Ad-free, very high audio (~320kbps), offline downloads
Premium Platinum (new) ₹299.00 Monthly Lossless audio (~24-bit/44.1 kHz), AI DJ, AI playlists, 3 accounts
Student (new) ₹99.00 Monthly Standard features for verified students
Annual Individual (Diwali 2025 promo) ₹499.00 Annual Ad-free, offline downloads, very high audio (~320kbps)

Your consumer rights in India

Statutory protections

Indian consumer protection rules mean service terms cannot override statutory rights. Contractual terms should not prevent you from seeking remedies under law.

Withdrawal and dispute rights

  • The 14-day withdrawal right described in Spotify’s Terms can be invoked for purchases; users have reported successful use of this right.
  • If billing disputes arise, preserve receipts and contact your payment provider or raise a complaint through consumer grievance channels if unresolved.

Customer experiences

Positive feedback

Users cite strong playlist management, discovery features, and recent additions like improved playlists and some lossless options as benefits.

Negative feedback

Common complaints include app instability, ads for free users, shuffle behavior, and frustrations cancelling or getting refunds, with threads discussing these issues.

For community reports and user-shared cancellation steps see community discussions and reviews.

Documentation checklist

What to prepare before cancelling

  • Spotify account email/username and login credentials.
  • Proof of payment (bank/credit card statement or app store receipt).
  • Subscription confirmation or order number if available.

What to keep after cancelling

  • Screenshot or confirmation of cancellation and the cancellation date.
  • Any communication with support or store receipts for disputes.

Common mistakes

Attempting cancellation in the wrong place

Many users try to cancel inside the Spotify app even when the subscription was purchased via Apple or Google.

Always check which platform charged you and cancel in that account (Apple Subscriptions / Google Play Subscriptions) when applicable.

Assuming cancellation equals refund

Cancelling a subscription stops future renewals but generally does not trigger a refund for the current paid period.

If you need a refund, contact the payment processor or partner that handled the charge and provide documentation.

Comparative recap

Legacy vs New tiers

The table below summarizes legacy plans and the new tiered offerings to help decide which suited your needs before cancelling or switching.

Quick takeaways

Legacy plans remain for renewing users; new users are offered Lite/Standard/Platinum tiers with different feature balances and pricing.

Plan type Typical price Best for
Individual (legacy) ₹139 / month Single user wanting full Premium features and offline downloads
Premium Lite (new) ₹139 / month Users who want ad-free listening without offline downloads
Premium Standard (new) ₹199 / month Users wanting downloads, highest bitrate streaming (~320kbps)
Premium Platinum (new) ₹299 / month Users wanting lossless audio and AI features

After cancelling

Check your billing statement

Confirm that no further charges are scheduled and keep evidence of the cancellation date and any confirmation messages.

Where to get help and read experiences

Community discussions and user-shared guides can be helpful for troubleshooting and steps others followed.

Address

Spotify India office

Jet Airways - Godrej BKC, 1st Floor, Unit 1 & 2, Plot C-68, G Block, Bandra Kurla Complex, Bandra East, Mumbai 400051, India

Notes

There is no separate postal address dedicated solely to cancellations; use the account cancellation routes described earlier or the app store where you subscribed.

FAQ

To cancel your Spotify Premium subscription via the web, log in to your account on a browser, go to 'Your Plan' or 'Manage your plan', click 'Cancel plan', and follow the confirmation prompts. Remember to keep proof of your cancellation.

If you subscribed through Apple, you need to open iOS Settings, navigate to Subscriptions, and cancel your Spotify subscription there, as Spotify cannot cancel Apple subscriptions for you. Keep proof of your cancellation.

After you cancel Spotify Premium, you will retain access to Premium features until the end of the current billing period, after which your account will revert to Spotify Free with ads and limited offline access.

Spotify generally does not provide refunds for partial subscription periods unless explicitly stated in their Terms. Expect no pro-rata refunds under normal circumstances, but check your contract for specific terms.

Yes, your playlists, saved music, and account data will remain intact even after you downgrade to Spotify Free. You can resubscribe at any time to regain your Premium features.