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I hereby notify you of my decision to terminate the contract relating to the Starmaker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Starmaker: Easy Method
What is Starmaker
Overview
Starmaker is a karaoke and social singing app that lets users sing, record, and share performances from a large song library. It includes in-app virtual currency, VIP access options, and social features for exposure and collaboration.
Where it is used
The app is available on iOS (App Store), Android (Google Play) and via web/other channels. Billing may be handled by Apple, Google, or directly by StarMaker depending on how you purchased access or coins.
How to cancel Starmaker
iOS (App Store) cancellation
- Open Settings → [Your Name] → Subscriptions → StarMaker → Cancel subscription.
- Cancel at least 24 hours before renewal to prevent the next charge.
Android (Google Play) cancellation
- Open Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → StarMaker → Cancel subscription.
- Keep screenshots or email confirmations as proof; cancellation stops auto-renewal but access continues until the period end.
Web / Other cancellation
- Send a written cancellation notice to appsupport@starmakerstudios.com and delete the app if desired.
- StarMaker does not guarantee refunds for web cancellations; keep records of your notice and any replies.
What happens when you cancel
Access after cancellation
Auto-renewal will stop when you cancel subscriptions via App Store or Google Play.
You will retain access to paid content until the end of the current billing period; you will not be charged again.
Account and data
Cancelling a subscription does not automatically delete your Starmaker account or uploaded content.
To remove your account or content, contact support via email and follow any in-app settings for account removal.
Will I get a refund?
App Store and Google Play subscriptions
Refunds for store-billed subscriptions must be requested from Apple or Google; StarMaker disclaims liability for these refunds.
Follow Apple or Google’s refund process; StarMaker cannot guarantee or process refunds for these purchases. See StarMaker’s refund page for policy context: StarMaker Refund Policy.
Web / Other purchases
- StarMaker may terminate service after a written notice, but refunds are not guaranteed for web purchases.
- Very limited exceptions (for example, promptly claimed duplicate activity entries) may allow refunds on a case-by-case basis.
Starmaker plans and pricing
What the table shows
The table below lists in-app one‑time purchase options displayed on the StarMaker iOS App Store listing for India (early 2026).
These are one-time coin packs or one-time VIP access purchases, not recurring subscriptions priced in INR.
| Plan | Price | Period | Features |
|---|---|---|---|
| 60 Coins | ₹99 | One-time | In-app virtual currency purchase |
| 420 Coins | ₹699 | One-time | In-app virtual currency purchase |
| 600 Coins | ₹999 | One-time | In-app virtual currency purchase |
| 1200 Coins | ₹1,999 | One-time | In-app virtual currency purchase |
| 3000 Coins | ₹4,999 | One-time | In-app virtual currency purchase |
| 6000 Coins | ₹9,900 | One-time | In-app virtual currency purchase |
| VIP All Access | ₹699 | One-time | Full access to all songs, no ads |
| Exclusive access + early releases | ₹1,799 | One-time | Access to all songs plus early access to new releases |
Your consumer rights in India
Key protections
Indian consumer law gives you rights to fair treatment, clear information, and redress for deficient services or unfair trade practices.
If you believe billing was incorrect or misleading, you can raise the issue with your payment provider, Apple/Google, or file a consumer complaint.
Practical next steps
- Request a refund through Apple or Google for store-billed purchases following their processes.
- For direct/web purchases, keep written evidence and request a refund from StarMaker; escalate to your bank or consumer forum if needed.
- Preserve screenshots, receipts, email confirmations, and correspondence for any dispute.
Customer experiences
Positive feedback
Some users, including professional singers, praise Starmaker’s features and community for performance, exposure, and collaboration.
Positive experiences often mention the song library and social engagement tools.
Common complaints
Other users report being banned or ignored by support and express frustration with unclear moderation or verification criteria.
There are also complaints about payments not resulting in expected in-app currency; see user reviews for examples: Trustpilot reviews.
Documentation checklist
What to collect before cancelling
- Receipts or screenshots of the purchase and subscription page.
- Subscription confirmation emails from Apple/Google or in-app receipts.
- Any correspondence with Starmaker support (email or in-app messages).
Proof to keep for disputes
- Screenshot of subscription status in App Store or Google Play showing cancellation.
- Copy of written cancellation notice sent to appsupport@starmakerstudios.com if you used web cancellation.
- Bank or card statements showing charges and dates.
Common mistakes
Timing errors
Waiting until the renewal date to cancel can result in one more billing cycle; cancel at least 24 hours before renewal for App Store purchases.
Always confirm the cancellation immediately after performing it and keep a timestamped screenshot.
Wrong cancellation channel
Cancelling in the app does not stop App Store or Google Play billing; you must cancel via the store where you subscribed.
For web purchases, sending an in-app message may not be sufficient; use the appsupport@starmakerstudios.com written notice method and keep evidence.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel in Settings → [Your Name] → Subscriptions → StarMaker | Request from Apple; StarMaker disclaims liability | Access remains until period end |
| Google Play (Android) | Cancel in Google Play → Profile → Payments & subscriptions → Subscriptions → StarMaker | Request from Google; StarMaker disclaims liability | Access remains until period end |
| Web / Other | Send written notice to appsupport@starmakerstudios.com | Not guaranteed; case-by-case and limited | Depends on StarMaker’s response; termination possible |
After cancelling
Next steps to confirm cancellation
- Check your App Store or Google Play subscription list for status and save a screenshot.
- Retain all receipts and any confirmation emails from Apple, Google, or StarMaker.
Who to contact
For web or account issues, send a written notice to appsupport@starmakerstudios.com and keep a copy of your message.
For store-billed refunds contact Apple or Google directly; refer to StarMaker’s refund policy for context: StarMaker Refund Policy.
Address
Corporate address (India)
Starmaker’s listed India office (corporate contact) is:
16th Floor, Palm Spring Plaza, Golf Course Road, Sector 54, Gurugram, Haryana 122002, India
How to send written notices
For web cancellations or formal written requests, email appsupport@starmakerstudios.com and consider sending a physical copy to the corporate address above if you require postal delivery confirmation.
Keep copies of all sent messages and any delivery receipts for dispute or escalation purposes.