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I hereby notify you of my decision to terminate the contract relating to the Ultimate Guitar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ultimate Guitar: Easy Method
What is Ultimate Guitar
Overview
Ultimate Guitar is a subscription-based service and app aimed at guitar players, offering tabs, chords, interactive tabs, lessons, and practice tools.
The service is used worldwide and provides mobile apps (iOS, Android) plus a web-based account with additional pro features behind a subscription.
Who it’s for
It is aimed at beginners through advanced players who want song transcriptions, interactive playback, and learning tools like slow/loop playback.
Subscriptions add features such as transposition, backing tracks, metronome, tuner, and interactive tab playback.
How to cancel Ultimate Guitar
Cancel on Google Play (Android)
- Open Google Play Store app on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Ultimate Guitar and tap "Cancel subscription".
Cancel on Apple App Store (iOS)
- Open iOS Settings and tap your name at the top.
- Tap Subscriptions, choose Ultimate Guitar, then tap "Cancel Subscription".
- If you do not see it, check subscriptions from the App Store app under your account.
Cancel on the Web (official site)
- Log in at the Ultimate Guitar website using your account credentials.
- Go to Settings or Account → Subscriptions and turn off auto-renewal for your plan.
- Confirm cancellation and keep any confirmation email or screenshot for records.
If automated routes fail
- Email Ultimate Guitar support (for web subscriptions) with account details and screenshots requesting cancellation; use support@ultimate-guitar.com.
- If purchased via App Store or Google Play, use Apple/Google support for billing issues in addition to contacting UG support.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of the current billing period.
The subscription will not renew after the period ends, and features revert to the free level thereafter.
Renewal and billing
Automatic renewal is turned off on cancellation; you will not receive further recurring charges from that subscription once the period ends.
Charges already processed for the current period are normally non-reversible unless a refund is granted separately.
Account and data
Your account and saved preferences usually remain intact after cancellation unless you delete the account explicitly.
Saved content, purchases made outside subscription, and user uploads may still be accessible on your account.
Will I get a refund?
General refund policy
Ultimate Guitar does not advertise a universal 14‑day statutory refund policy for India or globally; refunds are handled case-by-case.
After cancellation you can request a refund, but approval is discretionary and depends on the purchase channel and circumstances.
Platform-specific refunds
- App Store purchases: refunds are generally managed by Apple via your Apple ID purchase history and Apple support.
- Google Play purchases: refunds are managed by Google Play; use the Google Play refund request flow.
- Web-based subscriptions: contact Ultimate Guitar support (support@ultimate-guitar.com) to request a refund for web purchases.
Exceptions and timing
Promptly contact support if you see unauthorized charges or billing errors; earlier requests have a better chance of resolution.
Keep receipts, screenshots, and any confirmation emails to support your refund claim.
Ultimate Guitar plans and pricing
Pricing summary
Below are plan names and App Store prices for India as provided in verified data (February 2026 listings).
Prices may vary by platform, promotion, or App Store listing; check your app store for the exact charge at purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| UG Pro+ (1 Month) | ₹319 | monthly | Pro features (interactive tabs, metronome, tuner) |
| Annual Pro Access | ₹969 | annual | Standard Pro features, annual subscription |
| Ultimate Guitar Pro (Sale) | ₹769 | annual | Discounted annual Pro features |
| UG Pro+ (1 Year) | ₹1,299 | annual | Pro+ features (extended set) |
| Ultimate Guitar Pro | ₹899 | annual | Pro features, alternate listing price |
| UG Pro+ (1 Year) | ₹649 | annual | Pro+ features, alternative/promotional listing |
Your consumer rights in India
General statutory framework
Indian consumers are protected under laws such as the Consumer Protection Act, 2019 for unfair trade practices and deficiency in service.
These laws provide remedies for misrepresentation, unauthorized charges, or failure to provide services promised at purchase.
How it applies to subscriptions
- If you experience unauthorized billing or misleading trial terms, you can raise a complaint with the company and file a consumer complaint if not resolved.
- Platform purchases (Apple/Google) may be handled by those platform vendors; remedies may originate through their dispute/refund flows.
Recommended actions for Indian users
- Document charges, screenshots, and correspondence; file a timely complaint with support and the app store if needed.
- Consider consumer grievance portals or local consumer courts if the company or platform does not resolve clear cases of unfair practice.
Customer experiences
Positive experiences
Many users praise the large catalog of tabs, helpful learning tools, and features like transpose, slow/loop playback and backing tracks.
Users report long-term satisfaction and find the interface useful for daily practice and learning new songs.
Negative experiences
There are frequent complaints about unexpected or duplicate charges, difficulty cancelling, and problems getting refunds.
Some users describe unresponsive customer service and issues related to trial offers converting to paid subscriptions without clear communication.
Balanced takeaway
The product is widely valued for musical content and learning features, but billing and support are common pain points for some customers.
If you are sensitive to billing issues, keep careful records and cancel through the original purchase channel to reduce disputes.
Documentation checklist
Required items to request cancellation or refund
- Account email/username used with Ultimate Guitar.
- Order receipt or App Store/Google Play purchase history screenshot.
- Date of the charge, subscription plan name, and device/platform used to subscribe.
- Screenshots of subscription page showing auto‑renewal or billing.
- Any confirmation emails or cancellation attempt screenshots.
Optional supporting items
- Bank/credit card statement entries showing the charge.
- Correspondence with support or reference/ticket numbers.
Common mistakes
Canceling in the wrong place
Example: Trying to cancel via the web when you subscribed through Google Play will not stop Google from renewing; always cancel in the original store.
Always check whether the charge came from Apple, Google, or Ultimate Guitar web so you cancel the correct subscription.
Missing documentation and late requests
Example: Deleting receipts or failing to take screenshots makes refund requests harder to substantiate.
Submit refund requests promptly after an unexpected charge and retain all relevant records.
Assuming automatic refunds for trials
Example: Expecting a guaranteed 14‑day refund for trial conversions. Ultimate Guitar does not advertise a universal 14‑day statutory right; refunds are discretionary.
Confirm trial terms at signup and cancel before renewal if you do not wish to be charged.
Comparative recap
Quick platform comparison
The table below summarizes cancellation method, refund likelihood, and typical access after cancelling for major purchase channels.
Use this to choose the correct path for cancellation and refund requests.
| Platform | Cancel method | Refund likelihood | Access after cancel | Period |
|---|---|---|---|---|
| Google Play (Android) | Cancel via Google Play Store → Subscriptions | Managed by Google; case-by-case | Access until end of billing period | monthly / annual |
| Apple App Store (iOS) | Cancel via iOS Settings or App Store → Subscriptions | Managed by Apple; case-by-case | Access until end of billing period | monthly / annual |
| Web (ultimate-guitar.com) | Log in at website → Account/Settings → Subscriptions | Request to Ultimate Guitar support; discretionary | Access until end of billing period | monthly / annual |
After cancelling
What to do immediately
Save confirmation of cancellation (screenshot, email) and keep purchase receipts until billing periods expire and any disputes are closed.
If you see further charges after cancellation, contact the platform (Apple/Google) and Ultimate Guitar support promptly.
Useful contacts and next steps
- Ultimate Guitar support email (web subscription & account issues): support@ultimate-guitar.com
- If purchased via Apple or Google, use your Apple ID or Google Play purchase history to request refunds through Apple or Google respectively.
- Document all correspondence and allow reasonable time for support to respond before escalating to consumer grievance routes.
Address
Corporate contact
Ultimate Guitar USA LLC
268 Bush St., Ste 3044, San Francisco, California 94104, United States
Notes on written notices
If you send physical notices or postal queries, include account identification and copies of receipts to speed up processing.
Electronic support via email is typically faster for cancellation and refund requests than postal mail.