Cancellation V Live: Easy Method

What is V Live

Overview

V Live (also written V LIVE) was a streaming platform focused on K‑pop and artist live broadcasts, music videos, and fan interactions. It offered both free content and paid exclusive content such as Channel+ or FANSHIP access.

Status (India)

The service officially shut down on December 31, 2022 and there are no active V Live subscription plans or INR pricing available for 2024/2025.

This guide explains cancellation and post‑cancellation steps using available V Live terms and user reports.

How to cancel V Live

General subscription (VLIVE.sg Terms)

• Contact V Live by email to request cancellation: [email protected].
• State your account email, subscription or transaction ID, and ask for cancellation effective immediately.
• Per the terms, the service continues until the end of the current billing period after cancellation.
• See the official terms for reference: V Live Terms and Conditions.

Platform-specific cancellations

• iOS (App Store): Cancel via your Apple ID > Subscriptions in device settings. Deleting the app does not cancel the subscription.
• Android (Google Play): Open Google Play > Payments & subscriptions > Subscriptions to manage and cancel. Deleting the app does not cancel the subscription.
• If you used a third‑party payment method, follow that provider’s cancellation or refund process after notifying V Live.

What happens when you cancel

Access and renewal

After you cancel, access to paid features typically remains active until the end of the current billing period.

Automatic renewal stops at the next billing cycle; you are not billed again after cancellation takes effect.

Data and account

Cancelling a subscription does not necessarily delete your V Live account or personal data.

Check the V Live Terms for any data‑retention details and request account deletion separately if required.

Will I get a refund?

V Live refund policy

V Live’s stated policy is that subscription fees once billed are non‑refundable and there are no refunds or credits for unused partial periods.

This no‑refund rule is broadly stated in the V Live Terms and applies regardless of usage.

Possible exceptions & consumer rights

• If a technical failure prevented access to paid content you purchased, document the issue and raise it with V Live via email.
• Consumers in India have statutory rights under the Consumer Protection Act, 2019; you may pursue remedies independently through your payment provider or consumer forum.
• There is no public record that V Live honoured refunds for billed subscriptions; outcomes may vary by payment provider and the platform used (Apple/Google).

V Live plans and pricing

Current status

There are no active V Live or FANSHIP prices available for India in 2024/2025 because the service closed on December 31, 2022.

For historical or unresolved billing queries, contact V Live support by email and your payment provider.

Pricing table

Your consumer rights in India

Statutory protections

Indian consumers are protected under the Consumer Protection Act, 2019 and related rules, which provide remedies for defective services and unfair trade practices.

There are rights such as seeking refunds or compensation through consumer courts, depending on the case specifics.

Practical notes

• If you believe a charge was wrongful, contact your card issuer or payment provider to discuss a chargeback or dispute.
• Document all communications with V Live and the platform (Apple/Google) before escalating to consumer forums or your bank.
• Because V Live has been discontinued, practical recovery may depend on the payment platform used and the timing of disputes.

Customer experiences

Positive feedback

Many users appreciated V Live for offering access to a wide range of K‑pop content and for easy interaction with artists via live broadcasts.

Fans have reflected on V Live’s accessibility and content breadth in community posts; see a user reflection: Reddit: what really happened to V Live.

Common complaints

• Frequent app freezing, crashes, confusing UI and lag during live streams were widely reported.
• Users also reported frustration when they could not cancel or obtain refunds after purchasing Channel+ or FANSHIP content.
• Examples of these complaints are collected in user review summaries: JustUseApp V Live reviews.

Documentation checklist

What to collect

• Account email and username used on V Live.
• Transaction ID, order confirmation emails, and payment receipts.
• Screenshots showing error messages, failed access, or billing entries.

Where to send

• Send your cancellation or refund request to [email protected] with the documentation attached.
• If purchased via Apple or Google, follow up with their support portals and include the same documentation when disputing charges.

Common mistakes

Deleting the app thinking it cancels

Many users uninstall the V Live app but remain billed because uninstalling does not stop subscriptions on Apple or Google.

Always cancel via the platform subscription settings or by emailing V Live as applicable.

Expecting automatic refunds

Assuming a refund will be issued after cancellation is a common error; V Live’s terms state fees are non‑refundable once billed.

If you need a refund, prepare documentation and contact your payment provider promptly to discuss options.

Comparative recap

Quick comparison

Notes

Outcomes for refunds commonly depend on the payment platform (Apple/Google) rather than V Live itself.

Keep clear documentation and time your disputes promptly for the best chance of recovery.

After cancelling

If charges continue

• Contact your payment provider or card issuer to dispute recurring charges and request a reversal.
• Provide the documentation checklist items and any cancellation confirmation when disputing charges.

Useful links

• V Live Terms and Conditions: https://www.vlive.sg/terms-and-conditions
• User reports and context: Reddit discussion
• Collected user reviews: JustUseApp reviews

Address

Registered office

Registered office (may be associated with V Live in India):

Shop No-592, Lajpat Rai Market, Chandni Chowk, New Delhi, Delhi 110006, India

Note

There is no confirmation this address handles cancellations. For subscription cancellation and billing disputes, use the support email [email protected] and your payment provider.