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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Allure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Allure: Easy Method
What is Allure (India)
Overview
Allure (India) refers here to multiple services operating under the Allure name that Indian customers may encounter: Allure Cosmetics India (online store), Allure Box (subscription/box service), and Allure AI (app-based subscription/service).
Each service has its own cancellation and refund rules. This guide summarizes verified policies, practical steps to cancel, consumer rights in India, and what to expect after cancellation.
Scope of this guide
This guide covers cancellation and refund rules for Allure Cosmetics India, Allure Box India, and Allure AI subscriptions as documented in verified policy notes.
If you are unsure which service you used, check your order confirmation, app subscription receipts, or account dashboard before following the steps below.
How to cancel Allure (India)
Allure Cosmetics India (online orders)
- If your order has not shipped: cancel by WhatsApp or call +91 9057666555 (Mon - Sat, 10 AM - 6 PM).
- If your order has shipped: cancellation is not possible once shipment is dispatched.
- Report damaged or incorrect items the same day by logging into your Allure account and requesting a return/replace; the return process starts within 24 working hours.
Allure Box India (Allurebox.in)
- Cancellation allowed only if the order has not shipped. Request cancellation via the service email or call/WhatsApp +91 9717010093.
- If cancelled before shipping, refunds are processed and rolled back within 7 - 10 working days.
- If goods are already delivered, follow the return/replacement process defined by Allure Box (replacement preferred; refunds limited).
Allure AI (app subscriptions)
- Subscriptions auto-renew. Cancel via in-app settings or through the relevant marketplace (Apple App Store or Google Play).
- The provider cannot access or manage marketplace subscription payments; you must handle cancellation through Apple or Google Play.
- For marketplace refunds or disputes, follow the App Store / Google Play refund process in the respective account.
What happens when you cancel
Access and service termination
For physical orders cancelled before shipping, order processing stops and you will not receive the product.
For subscriptions, cancellation prevents future auto-renewals. Access to paid features may continue until the current paid period ends depending on the marketplace or merchant rules.
Data and account effects
Cancelling a purchase does not automatically delete your account. Account data (order history, receipts) typically remains accessible in your account dashboard.
If you want account deletion or data removal, contact customer support through the service’s support channels and request the specific action.
Will I get a refund?
Allure Cosmetics India - refund rules
Change-of-mind returns are not accepted once products are received. Returns only accepted for damaged, defective, or incorrect items.
If eligible, refund or replacement is provided after inspection. Shipping back is the customer’s responsibility unless otherwise specified.
Allure Box and Allure AI - refund rules
- Allure Box: No refunds for returns; replacements of same or lower value are the usual remedy. Cancellation before shipping yields refund within 7 - 10 working days. GST is refunded where applicable.
- Allure AI: Generally no refunds for unused content. For subscription refunds, follow the marketplace (App Store / Google Play) refund policies.
Timelines and exceptions
Allure Cosmetics India states refunds are issued within 24 - 48 business hours after processing a cancellation that occurred before shipping.
Allure Box refunds after pre-shipment cancellations are rolled back within 7 - 10 working days. Return-based refunds begin only after goods are received and processed.
Allure (India) plans and pricing
Pricing availability
No verified public pricing for Allure services in India was available in the provided data.
For current pricing, contact the service or check the account/checkout page for the specific Allure service you use.
Contact for pricing
| Plan / Service | Price | Notes |
|---|---|---|
| Allure Cosmetics India (product orders) | Contact for pricing | Check product pages or your cart at checkout |
| Allure Box India (subscription box) | Contact for pricing | Pricing varies by box and subscription term |
| Allure AI (app subscription) | Contact for pricing | Manage and view pricing in-app or on the marketplace |
Your consumer rights in India
Statutory return windows
Under Indian Consumer Protection (E‑Commerce) Rules, buyers generally have a 30‑day easy return window unless specific exceptions apply.
Some Allure services offer shorter windows (for example, Allure Cosmetics India’s 14‑day return), which is shorter than the statutory 30 days.
Subscriptions and digital purchases
There is no specific statutory “cool‑off” period for digital subscriptions; marketplace (App Store / Google Play) policies typically govern cancellations and refunds.
If a refund is delayed without justification, consumers may escalate to consumer grievance mechanisms or forums in India.
Customer experiences
Positive feedback
- Customers have praised the product variety and helpful beauty advice in some reviews.
- Some reviewers described their experience as excellent and the company as responsive in positive reports.
Negative feedback
- Reported issues include receiving defective products and unsatisfactory customer-service resolutions.
- Complaints also note difficulties canceling subscriptions, confusing UI for cancellations, and delays or unresponsiveness for custom orders in some channels.
Documentation checklist
Before you contact support
- Order number and date (from confirmation email or account).
- Registered account email or phone number used to place the order.
- Proof of payment (transaction ID, bank/UPI/credit card screenshot).
For damaged/incorrect items
- Clear photos or short video showing the damage/incorrect item and packaging.
- Date and time you received the package and when you reported the issue.
- Any GST invoice or tax details if requesting GST refund (Allure Box notes GST refund applies).
Common mistakes
Waiting after shipment
Many customers try to cancel after the order has shipped. For Allure Cosmetics India and Allure Box, cancellation is not possible once shipped - do not wait if you intend to cancel.
Using the wrong channel
Attempting to cancel an App‑store subscription by contacting the merchant may not work. For Allure AI, cancel through the App Store or Google Play to stop auto‑renewals.
Missing reporting windows
Failing to report damaged or incorrect items promptly can invalidate return requests. Report same day for damaged/incorrect items per the documented policies.
Comparative recap
Side‑by‑side summary
| Service | Cancellation allowed if | Refund policy | Contact / Notes |
|---|---|---|---|
| Allure Cosmetics India | Order not shipped | Refund within 24 - 48 business hours after processing; no change‑of‑mind returns after delivery; returns only for damaged/incorrect items | Call/WhatsApp +91 9057666555 (Mon - Sat, 10 AM - 6 PM) |
| Allure Box India | Order not shipped | Pre‑shipment cancellations refunded within 7 - 10 working days; no refunds for returns - replacements offered; GST refunded where applicable | Call/WhatsApp +91 9717010093 |
| Allure AI (app) | Cancel before next billing cycle via in‑app or marketplace | Generally no refunds for unused content; follow App Store / Google Play rules for refunds | Cancel via App Store or Google Play (merchant cannot cancel payments) |
After cancelling
What to track
Keep cancellation confirmation, refund transaction IDs, and any correspondence with support until the refund is completed.
Monitor your bank/card account or marketplace purchase history for the refunded amount and expected timeline.
If a refund is delayed or denied
- Follow up with the service using the documentation checklist and timestamps of prior communications.
- If unresolved, you may escalate to your bank/payment provider or to consumer grievance channels in India (consumer forums) for further action.
Address
Postal address
No single, verified Indian postal address for all Allure entities was provided in the verified data used for this guide.
If you require a postal address for legal or formal notice, request the specific service’s address from their official support channel before sending documents.
Support contacts and hours
- Allure Cosmetics India: Call/WhatsApp +91 9057666555 (Mon - Sat, 10 AM - 6 PM).
- Allure Box India: Call/WhatsApp +91 9717010093 (use service email or account contact for written requests).
- Allure AI: Manage and cancel via the Apple App Store or Google Play subscriptions in your device account settings.