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I hereby notify you of my decision to terminate the contract relating to the Condé Nast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Condé Nast: Step-by-Step Guide
What is Condé Nast India
Overview
Condé Nast India is the Indian division of the global publisher that produces magazines such as Condé Nast Traveller, Vogue and others. It offers paid subscriptions for print and digital editions aimed at readers in India.
Subscription services
Subscriptions may be sold directly through Condé Nast India web channels, through the Condé Nast Traveller India website terms, and via digital stores such as the Apple App Store. Terms and cancellation rules vary by channel.
How to cancel Condé Nast India
By Condé Nast India web (helpdesk)
- Check your subscription confirmation for customer-care contact details or order ID.
- Note: Helpdesk guidance (as of Jan 4, 2018) states that once a subscription is paid it cannot be cancelled; they advise contacting customer-care for possible resolution.
- If you contact helpdesk, request a written response and keep that for your records.
Via Condé Nast Traveller web terms (customer service)
- If you agreed to auto-renewal, contact customer service to request cancellation of auto-renew and to ask for a refund of any unserved issues.
- Provide order details and request confirmation that future renewals will be stopped.
Via iOS (App Store)
- Manage and cancel auto-renew subscriptions via your iOS device Account Settings in the App Store.
- Turn off auto-renew at least 24 hours before the end of the current billing period to prevent the next charge.
Via Google Play (inferred)
- Google Play subscriptions are generally managed through your Google Play account settings; specific Condé Nast India instructions for Google Play were not explicit in the available material.
- Open Google Play > Subscriptions to review and cancel any active subscription if applicable.
What happens when you cancel
Access after cancellation
If a cancellation is accepted, access is typically retained until the end of the current paid billing period unless a refund is issued for unserved issues. Confirm the exact end date with customer service.
Auto-renewal and billing
If you turn off auto-renewal, you will not be charged at the next renewal date. For App Store subscriptions, auto-renew must be disabled at least 24 hours before the period ends.
Personal data and account
Canceling a subscription does not necessarily delete your account or personal data. Request confirmation from customer service about data retention and deletion policies if required.
Will I get a refund?
Refunds under Condé Nast Traveller web terms
- If you cancel via customer service during your subscription and you have unserved issues remaining, the web terms state you may receive a full refund for all unserved issues.
- Request a clear breakdown of unserved issues and the refund amount when you contact customer service.
Helpdesk stance and exceptions
- The Condé Nast India helpdesk has stated in a Q&A that once a subscription is paid it cannot be cancelled; they recommend contacting customer-care for possible resolution.
- This creates a conflict between helpdesk guidance and the Traveller web terms; always retain written confirmation of the policy applied to your case.
Practical refund steps
- Provide proof of purchase, order ID, and the dates of unserved issues when requesting a refund.
- If you purchased via iOS or Google Play, you may also need to seek a refund through the respective store according to its rules.
Condé Nast India plans and pricing
Available plans
Pricing information sourced from the Apple App Store listing for Condé Nast Traveller India (India storefront, early 2026).
Notes about pricing
No annual or other bundle pricing was listed in the source. Print combo subscriptions sold by third-party resellers are not included here.
| Plan | Price | Period | Features |
|---|---|---|---|
| Single Issue | ₹179 | Per Issue | One issue of Condé Nast Traveller India |
| February - March - April 2025 | ₹199 | Issue Bundle (quarterly) | Three issues (Feb/Mar/Apr 2025) |
| May - June - July 2025 | ₹199 | Issue Bundle (quarterly) | Three issues (May/Jun/Jul 2025) |
Your consumer rights in India
Governing law and jurisdiction
Condé Nast India’s subscription terms are governed by Indian law and specify Mumbai courts for dispute resolution. This affects how cancellations and refunds are handled legally.
Statutory cooling-off and comparisons
Unlike some EU/UK rules, there is no explicit statutory 14-day cooling-off period referenced in the Indian terms for these subscriptions.
Practical consumer protections
- You may be entitled to a refund for unserved issues if the web terms are applied.
- Record communications and escalate to consumer forums or grievance officers if you cannot resolve the issue directly.
Customer experiences
Summary of reviews
Available public reviews are recurring patterns of negative. Trustpilot data shows a very low overall rating and many 1-star complaints.
Common complaints
- Poor customer service responsiveness and difficulty cancelling subscriptions.
- Continuing charges after attempted cancellations and missing magazine deliveries.
- Difficulty unsubscribing from emails and broken subscription management flows.
Positive notes
No substantial positive user reviews were identified in the available summary. Some official channels (e.g., Traveller web terms) do describe refund options for unserved issues.
Documentation checklist
Essential documents
- Order ID or subscription reference number.
- Purchase receipt or screenshot of transaction (payment confirmation).
- Registered account email or username used for the subscription.
Optional supporting items
- Screenshots of subscription pages, auto-renew settings, or missing deliveries.
- Copies of email correspondence or call reference numbers with customer service.
- Payment instrument statements showing charges (bank/UPI card/Apple ID billing).
Common mistakes
Assuming all channels behave the same
Many users assume web, App Store and Google Play subscriptions follow identical cancellation rules; in reality, rules differ by channel and provider. Check the source you used to purchase.
Not saving proof
Failing to keep receipts, confirmation emails or screenshots makes refunds and disputes harder. Always save purchase confirmations and any cancellation replies.
Missing timing requirements
For App Store subscriptions, users often miss the 24-hour cutoff for disabling auto-renew and then get charged for another period. Turn off auto-renew early and confirm cancellation.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund rules across channels based on available information.
How to use this recap
Use the row for the channel you used to purchase as your primary guide. If you used multiple channels, follow the rules for each to confirm cancellation and refund eligibility.
| Platform | Cancellation allowed | Period | Refund for unserved issues | How to cancel |
|---|---|---|---|---|
| Condé Nast India web (Helpdesk/Q&A) | Helpdesk states cancellation not possible once paid | N/A | Not indicated by helpdesk; contact customer-care | Contact customer-care/helpdesk; request written response |
| Condé Nast Traveller India (web terms) | May cancel at any time during subscription | Subscription term | Full refund for unserved issues if cancelled via customer service | Contact customer service to cancel and request refund |
| App Store (iOS) | Yes - manage via App Store account settings | Billing period | Follow App Store refund policies; cancel auto-renew to stop future charges | Turn off auto-renew in iOS Account Settings at least 24 hours before period end |
| Google Play (inferred) | Manageable via Google Play (not explicitly detailed for CNI) | Billing period | Follow Google Play refund policies; not explicitly stated for CNI | Manage subscriptions in Google Play account settings |
After cancelling
Check account and billing
- Verify that auto-renewal is disabled and that no future charges are scheduled.
- Check your bank/Apple ID/Google Play billing statements for unexpected charges after cancellation.
Escalation and disputes
- If you do not receive a promised refund or response, escalate to the publisher’s grievance officer or consider filing a consumer complaint with the appropriate forum.
- Keep all documentation and timelines to support your dispute.
Address
Primary postal address
Cintero Systems, A/C CNI Subscriptions, 502 Modi Chambers, Near French Bridge, Opera House, Mumbai - 400004, Maharashtra, India.
Confirm before sending
Before sending any physical correspondence or legal notices, confirm the correct address and department with Condé Nast India customer service to ensure timely handling.