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I hereby notify you of my decision to terminate the contract relating to the Nz Herald service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nz Herald: Easy Method
What is Nz Herald
Overview
Nz Herald is the digital edition of New Zealand's leading news publisher, offering news, analysis and premium articles through its website and mobile apps.
Subscriptions provide access to premium content in the NZ Herald app and on nzherald.co.nz for paid members.
Subscription model
Subscriptions can be purchased via the NZ Herald website, the iOS App Store or the Google Play Store depending on device and purchase flow.
Billing is typically recurring until you cancel, and plans may be offered monthly or annually.
How to cancel Nz Herald
Cancel via website
- Sign in at nzherald.co.nz.
- Click your name → “My subscriptions” → select the subscription → click “Cancel subscription” and confirm.
Cancel via app stores
- iOS (Apple): If you subscribed through the iOS app, cancel in iPhone/iPad Settings → Apple ID → Subscriptions.
- Android (Google Play): If you subscribed through the Android app, cancel in the Google Play Store → Subscriptions under your Google account.
What happens when you cancel
Access and billing
After cancellation your access usually continues until the end of the current billing period.
Auto‑renewal is stopped so you will not be charged again after the current paid term expires.
Account and data
Your account and reading history typically remain tied to your email; content access is removed once the subscription term ends.
If you later resubscribe, prior settings and preferences may be retained under the same account.
Will I get a refund?
Official policy
NZ Herald’s Help Center and Terms do not publish a specific 14‑day cooling‑off or automatic money‑back guarantee.
Refunds are therefore handled on a case‑by‑case basis and may depend on how and where you purchased the subscription.
Exceptions and practical notes
- Purchases via Apple or Google are usually subject to the store’s refund policies; contact Apple or Google for store purchases.
- Independent reports indicate refunds have sometimes required documentation and experienced long delays; see a summary at Postclic.
Nz Herald plans and pricing
Available plans
The following prices reflect the Indian App Store listing for NZ Herald Premium plans.
Confirm current prices in your App Store or on nzherald.co.nz before purchasing.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| NZ Herald Premium | ₹1,149 | 月額 | Access to Premium content via the NZ Herald app (monthly subscription) |
| NZ Herald Premium | ₹10,500 | 年間 | Access to Premium content via the NZ Herald app (annual subscription) |
Pricing notes
App store pricing can differ by country and may include local taxes or store fees.
If you do not see the same prices, check the App Store/Google Play listing for your region or the NZ Herald subscription page.
Your consumer rights in India
Basic rights overview
Under Indian consumer protection principles, you are entitled to remedies if a paid service is not delivered as promised or if unfair trade practices occur.
These rights can include seeking refunds, corrections, or filing a complaint with consumer redressal bodies where appropriate.
Practical steps to enforce rights
- Keep records of purchase receipts, cancellation confirmations and all correspondence.
- If the provider does not resolve your complaint, you may contact your bank/card issuer for charge disputes and consider filing a complaint with the local consumer forum or National Consumer Helpline.
Customer experiences
Positive feedback
- Some users praise in‑depth reporting and a smoother mobile app experience; see example reviews at Trustpilot.
Negative feedback
- Multiple reports describe stale or repetitive content and concerns about political bias; see reviews at Trustpilot New Zealand.
- Independent writeups and user reports have noted delays and difficulty obtaining refunds in some cases; see an overview at Postclic.
Documentation checklist
What to gather before contacting support
- Account email used for the subscription and username (if applicable).
- Order or transaction ID from the App Store, Google Play or NZ Herald receipt.
- Dates: purchase date, renewal date, date you requested cancellation.
Supporting documents for refunds or disputes
- Payment statements or card/bank transaction screenshots showing charges.
- Correspondence logs (emails, chat transcripts) showing cancellation requests and replies.
- If claiming under exceptional circumstances (e.g., bereavement), any relevant official documentation that the provider may request.
Common mistakes
Typical user errors
Assuming cancellation through one channel (website) will cancel a store‑based subscription is a frequent mistake.
Always verify which platform charged you - Apple, Google or NZ Herald - then cancel through that specific platform.
How to avoid problems
Keep confirmation emails and take screenshots of cancellation screens to prove you requested cancellation on a specific date.
If you expect a refund, start with the store provider (Apple/Google) if you purchased through their store; otherwise contact NZ Herald with documentation.
Comparative recap
Quick method comparison
The table below summarises ease of cancellation, typical refund likelihood and typical processing time for each method.
| Method | Ease | Refund likelihood | 期間 |
|---|---|---|---|
| Website (nzherald.co.nz) | Medium - direct control of subscription | Possible, case‑by‑case (contact support) | Varies - until next billing |
| Apple (iOS) Subscription | High - cancel via Apple ID settings | Subject to Apple’s refund review | Depends on Apple review |
| Google Play (Android) | High - cancel via Google Play subscriptions | Subject to Google Play refund policies | Depends on Google Play review |
After cancelling
Confirm cancellation
Check for a confirmation email or on‑screen confirmation after you cancel; keep that as proof of cancellation.
Also verify your bank or card statement to ensure no further charges occur after the billing period ends.
If you have problems
- If no confirmation or refund appears, contact NZ Herald support via the Help Center page: NZ Herald subscription help.
- For disputed store purchases, contact Apple or Google Play support through their official channels.
- For unresolved refund or fairness issues, see commentary and user reports at Postclic.
Address
Corporate postal address
For formal or postal correspondence use NZME’s postal address:
4 Graham Street, Private Bag 92198, Victoria Street West, Auckland 1142, New Zealand
How to send written cancellations
If you choose to send a written cancellation, include your account email, subscription details, dates and a clear statement that you request cancellation and any refund you seek.
Keep a recorded delivery receipt or proof of posting and allow time for a reply; follow up with the support channels if you do not receive confirmation.