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The Dallas Morning News

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Termination letter drafted by a specialized lawyer
Sender
Dallas Morning News Cancel Subscription | Postclic
The Dallas Morning News
1954 Commerce St.
Dallas USA
customercare@dallasnews.com
Cancellation of The Dallas Morning News contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the The Dallas Morning News service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
The Dallas Morning News
1954 Commerce St.
Dallas , USA
customercare@dallasnews.com
REF/2025GRHS4

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In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

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Cancellation The Dallas Morning News: Easy Method

What is The Dallas Morning News

Overview

The Dallas Morning News is a US-based newspaper offering local, national and international reporting, commentary and ePaper/digital access.

Delivery formats

Subscriptions can include print delivery, a digital ePaper and full website access depending on the plan purchased.

How to cancel The Dallas Morning News

Cancel by purchase channel

  • iOS App Store: Cancel through your device settings → Settings → your name → Subscriptions → "Dallas Morning News" → Cancel. You must cancel through Apple, not via the Dallas News website or customer service. Source
  • Google Play: Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → "Dallas Morning News" → Cancel via the Play Store. Source
  • Direct (web) subscription: If you bought the subscription on the Dallas News website, cancellation must be done by phone: call 1-800-925-1500. Email or chat cancellations are not accepted except where required by law for residents of CA, VT, VA or OR. Source

Step-by-step phone cancellation (web purchases)

  • Call 1-800-925-1500 during customer service hours (see the provider's help page for current hours).
  • Provide account details, subscription address/email and request cancellation; request a written confirmation number or email.

What happens when you cancel

Access after cancellation

Cancelling stops future renewals but does not usually remove access immediately.

You will generally retain access until the end of your current billing period or promotional term.

Account and data

Your account information and subscription history are typically retained by the publisher for service and billing records.

Ask the agent for details about account retention or data deletion if you require it.

Will I get a refund?

Standard refund policy

Payments are non-refundable; there are no refunds or credits for partial-period cancellations under the standard policy.

Refunds are issued only at the publisher’s sole discretion. Source

Exceptions and how to request

  • If you believe you are entitled to a refund (billing errors, double charges etc.), contact customer service and request escalation.
  • Keep receipts, screenshots and transaction IDs when requesting a discretionary refund.

The Dallas Morning News plans and pricing

Available plans (India App Store)

Pricing shown below reflects the India App Store in-app purchases listing for The Dallas Morning News app.

Notes on prices

Prices may change in the app stores; confirm the latest in-app price before purchase.

Plan Price Period Features
1 Month Subscription ₹1,099 Monthly Full access to ePaper and digital content
6 Month Subscription ₹5,500 Semi-annual Full access to ePaper and digital content

Your consumer rights in India

Before you cancel

Under Indian consumer protection principles you have the right to clear information about recurring payments and cancellation procedures before purchase.

Where to raise a dispute

  • If billing errors or unapproved charges occur, contact your payment provider or bank to dispute the transaction and request a chargeback where applicable.
  • You may also file a complaint with the District/State Consumer Commission or seek help from the National Consumer Helpline for unresolved issues.

Customer experiences

Positive feedback

Some long-time subscribers report decades-long satisfaction with content and few delivery issues historically.

These positive reports note strong journalism and useful digital features.

Common negative feedback

  • Many complaints mention difficulty cancelling - phone-only cancellations for web purchases and long hold times. Reviews
  • Other issues include billing disputes, continued charges after cancellation and inconsistent print delivery.

Documentation checklist

What to gather before calling

  • Account email and username used for the subscription.
  • Last invoice or charge date and payment method details.
  • Order or transaction ID (if available) and screenshots of subscription settings.

What to request during cancellation

  • Ask for a cancellation confirmation number or an email confirmation.
  • Record the agent’s name, date, time and any follow-up instructions.

Common mistakes

Canceling via the wrong channel

Example: Attempting to cancel an App Store subscription on the Dallas News website. That will not stop Apple/Google renewals.

Always cancel through the same channel you used to subscribe (Apple, Google Play or the Dallas News web phone line).

Assuming immediate refunds or access removal

Example: Expecting a pro-rata refund immediately after cancelling. The standard policy is no refunds and access typically continues until the period ends.

Always confirm the billing cutoff date and save cancellation confirmation.

Comparative recap

At-a-glance comparison

The table below summarizes cancellation method, refund likelihood and key notes by purchase channel.

Purchase channel How to cancel Refund likelihood Key notes
Apple (iOS) Cancel in iOS Settings → Subscriptions Low - refunds at publisher discretion Must cancel with Apple; Dallas News cannot cancel for you. Details
Google Play Cancel in Google Play Store → Subscriptions Low - refunds at publisher discretion Must cancel with Google Play. Details
Direct (DallasNews website) Call 1-800-925-1500 to cancel Low - refunds at publisher discretion Phone-only cancellations for web purchases; email/chat usually not accepted. Help

After cancelling

Verify cancellation

  • Save the cancellation confirmation number or email from the agent or app store.
  • Check your next billing statement to ensure no further charges occur.

Helpful links

Address

Publisher address

The Dallas Morning News - 1954 Commerce St., Dallas, TX 75201, USA.

Notes for India-based subscribers

There is no local postal address in India for cancellations; use the instructions above and the US customer service phone number for web purchases.

When calling from India, account for the time difference to reach customer service during their listed CST hours.

FAQ

To cancel your Dallas Morning News subscription from the iOS App Store, go to your device settings, tap on your name, select Subscriptions, find 'Dallas Morning News', and then tap Cancel. Remember to keep proof of cancellation.

After you cancel your Dallas Morning News subscription, you will typically retain access until the end of your current billing period or promotional term. Ensure you verify your account details for confirmation.

Generally, payments for the Dallas Morning News are non-refundable, and refunds are issued solely at the publisher's discretion. If you believe you are entitled to a refund, contact customer service and keep all relevant receipts.

To cancel a direct subscription to The Dallas Morning News, you must call 1-800-925-1500 during customer service hours. Be sure to request a written confirmation of your cancellation.

Yes, if you encounter billing errors or double charges, you can request a discretionary refund by contacting customer service. Keep all receipts and transaction IDs for your request.