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Cancel THE EPOCH TIMES
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I hereby notify you of my decision to terminate the contract relating to the The Epoch Times service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Epoch Times: Easy Method
What is The Epoch Times
Overview
The Epoch Times is an international news magazine offering in-depth reporting on politics, culture, health and science. It publishes digital content and runs subscription services, including a video app (Epoch TV).
Offerings
Offerings include digital articles, opinion pieces and a paid video streaming service available via mobile apps. Subscriptions may be purchased through the website or app stores depending on the platform.
How to cancel The Epoch Times
iOS (App Store)
- Open the Settings app on your iPhone or iPad.
- Tap your name → Subscriptions → select "Epoch Times" or "Epoch TV".
- Tap "Cancel Subscription" to stop auto‑renewal. This must be done through Apple; it cannot be cancelled on The Epoch Times website.
- See the official mobile app guide: Mobile App Guide - The Epoch Times.
Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap Menu → Payments & subscriptions → Subscriptions → select "Epoch Times" or "Epoch TV".
- Tap "Cancel subscription" and follow prompts to confirm.
Web and phone cancellations
- Login at https://www.theepochtimes.com/profile and go to the Subscription section → Manage → Cancel Subscription to stop online.
- You can also call customer service to cancel at no charge: 1‑833‑699‑1888.
- Official cancellation instructions are available at: Cancel your Epoch Times subscription for free.
What happens when you cancel
Access and billing
When you cancel, auto‑renewal is stopped so you will not be billed at the next renewal date. Access typically continues until the end of the paid billing period.
Account and data
Your account and profile data generally remain on file unless you request deletion. Saved preferences and reading history may still be stored per The Epoch Times policies.
Will I get a refund?
Official policy
The Epoch Times states that all subscription payments are final and that they do not issue full or partial refunds for days remaining in a billing period.
See the Terms of Service for details: Terms of Service - The Epoch Times.
Exceptions and dispute options
- Exception: If you were charged in error, report it to The Epoch Times promptly. Errors should be reported within 30 days according to their terms.
- If you believe the no‑refund clause is unfair under Indian law, you may contact your bank to request a chargeback or pursue a consumer complaint.
The Epoch Times plans and pricing
Available plans (India app store)
The following app pricing is sourced from the Epoch TV iOS app listing in India. Other website plans or print bundles were not clearly published on the main site.
Notes on accuracy
Prices can change in app stores. If you do not see these options in your app, check the app store listing or your subscription page for current rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Epoch TV App - Monthly Subscription | ₹899 | monthly | Video streaming, live & on‑demand exclusive programming (iOS India) |
| Epoch TV App - Annual Subscription | ₹8,900 | annual | Video streaming, live & on‑demand exclusive programming (iOS India) |
Your consumer rights in India
Key rights
Under Indian consumer protection law, digital subscriptions should include clear cancellation and refund information. Unfair contractual terms may be challenged under the Consumer Protection Act.
Recommended actions
- If you encounter unauthorized charges or misleading terms, contact your bank immediately to request a chargeback.
- You may file a grievance with the National Consumer Helpline (NCH) or the District Consumer Forum for redress if cancellation was made unduly difficult or service was misrepresented.
Customer experiences
Positive feedback
Some customers praise The Epoch Times for in‑depth reporting, perceived balance, and diverse perspectives in news and opinion sections.
Common complaints
Other users report difficulty cancelling, continued billing after cancellation attempts, or unclear online cancellation flows. Several complaints mention having to call customer service to fully stop billing.
Documentation checklist
Required items
- Account email and username used for the subscription.
- Order or receipt number from the app store or website.
- Screenshot of subscription status and any cancellation confirmation.
Optional supporting items
- Bank/credit card statement entries showing charges and dates.
- Records of emails or phone calls with customer service (dates, agent names, confirmation numbers).
Common mistakes
Trying to cancel in the wrong place
Example: Attempting to cancel an iOS subscription on The Epoch Times website. iOS subscriptions must be cancelled through Apple Settings, not the publisher's site.
Assuming a refund after cancellation
Example: Cancelling does not automatically produce a refund. The Epoch Times' stated policy is that payments are final unless an error is demonstrated and reported promptly.
Comparative recap
Quick comparison
The table below summarises the cancellation method, refund stance and practical notes for each platform.
How to use this table
Use the row for the platform where you purchased the subscription. Follow the exact cancellation route listed to avoid continued billing.
| Platform | How to cancel | Refund | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple Settings → Subscriptions → Epoch Times | No refunds (payments final) | Must cancel in Apple; cannot cancel on Epoch Times website |
| Google Play (Android) | Cancel via Google Play Store → Payments & subscriptions → Subscriptions → Epoch Times | No refunds (payments final) | Cancel in Google Play to stop auto‑renewal |
| Web (theepochtimes.com) | Login → profile → Subscription → Manage → Cancel; or call 1‑833‑699‑1888 | No refunds (payments final) | Phone cancellation available; follow confirmation steps |
After cancelling
What to check
- Confirm you receive a cancellation confirmation email or on‑screen message.
- Monitor your bank/credit card for any unexpected charges in the next billing cycle.
Useful links
- Cancel your Epoch Times subscription for free
- Mobile App Guide - The Epoch Times
- Terms of Service - The Epoch Times
- Customer service phone: 1‑833‑699‑1888 (use for cancellations or questions).
Address
Mailing address
229 West 28th St., Floor 7, New York, NY 10001, United States.
Customer service phone
For subscription cancellation by phone and account assistance call: 1‑833‑699‑1888.