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I hereby notify you of my decision to terminate the contract relating to the The Hindu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Hindu: Easy Method
What is The Hindu
Overview
The Hindu is an Indian national newspaper and digital news service offering print and digital subscriptions including e-paper and app access.
Subscription types
Subscriptions include web e-paper plans and in-app recurring subscriptions through Apple App Store and Google Play.
Where policies come from
This guide is based on The Hindu's published Terms of Use and verified summaries of cancellation procedures.
How to cancel The Hindu
Cancel via App Store (iOS)
- Open your Apple ID account on iPhone/iPad or visit subscriptions in the App Store.
- Locate The Hindu subscription and select "Cancel Subscription" - the app cannot cancel App Store subscriptions for you.
Cancel via Google Play (Android)
- Open the Google Play Store app or go to your Google account subscriptions page.
- Find The Hindu subscription and choose "Cancel subscription"; Google handles the process and confirmation.
Cancel via The Hindu website (web purchases)
- Log into "My Account" on The Hindu website, go to subscription settings and disable auto-renewal or cancel the subscription.
- Alternatively, cancel any bank standing instruction you created for recurring web payments to prevent further debits.
- If you cannot cancel online, contact The Hindu support by email as noted in their Terms of Use.
Formal cancellation by registered post
- Send a signed letter via registered post to Manager, Customer Service - Sales & Distribution, THG Publishing Private Limited (Chennai).
- Include your subscriber ID, reason for cancellation and bank details for refunds (if applicable).
What happens when you cancel
Access after cancellation
Access typically continues until the end of the paid billing period for web and store subscriptions.
Auto-renewal and future billing
Cancellation prevents future automatic renewals. You should also cancel any bank standing instruction to stop manual debits.
Account and data
Your account remains with The Hindu; content access is removed per subscription status. Retain cancellation confirmations and receipts for records.
Will I get a refund?
Web purchases (The Hindu site)
Full refunds are available only if requested within the first 7 days of subscription or purchase, per Terms of Use.
No refunds are provided after the 7-day window for web purchases except as required by law or The Hindu's policies.
App Store and Google Play purchases
- Refunds for in-app purchases through Apple or Google are handled exclusively by Apple/Google according to their store policies.
- The Hindu cannot directly process refunds for App Store or Google Play transactions.
Refund method
Web refunds are returned to the original payment method where possible. Store refunds follow the respective platform's process.
The Hindu plans and pricing
Overview of plans
Below are the commonly advertised digital and e-paper plans with the most recent published rates.
Prices shown
Prices are in Indian Rupees (GST inclusive where applicable) as published for 2024/2025; exact charges may vary on the official purchase page.
| Plan | Price | Period | Features |
|---|---|---|---|
| The Hindu Digital (iOS App) - 1 Month | ₹499 | Monthly | Access to The Hindu digital content via app |
| All Access Pass (iOS App) - 1 Month | ₹599 | Monthly | Access to The Hindu, e-Paper, BusinessLine, Frontline, Sportstar via app |
| The Hindu Digital (iOS App) - 1 Year | ₹2,399 | Annual | Access to The Hindu digital content via app |
| All Access Pass (iOS App) - 1 Year | ₹2,799 | Annual | Access to The Hindu, e-Paper, BusinessLine, Frontline, Sportstar via app |
| The Hindu e-Paper (web) - 1 Month | ₹175 | Monthly (30 days) | Web e-Paper access to full PDF edition |
| The Hindu e-Paper (web) - 3 Months | ₹500 | 3 Months (90 days) | Web e-Paper access to full PDF edition |
| The Hindu e-Paper (web) - 6 Months | ₹950 | 6 Months (180 days) | Web e-Paper access to full PDF edition |
| The Hindu e-Paper (web) - 1 Year | ₹1,800 | Annual | Web e-Paper access to full PDF edition |
Your consumer rights in India
Refund timeframe and rights
Under The Hindu's Terms of Use, web refunds are available within 7 days of purchase for full refunds.
Keep proof of purchase and cancellation requests; these support consumer claims if needed.
Platform-specific rights
- App Store and Google Play purchases are governed by Apple/Google refund policies and platform agreements.
- The Hindu cannot override platform refund decisions for store-based purchases.
Legal jurisdiction and disputes
Digital subscription disputes under The Hindu's Terms of Use are subject to Indian law and Chennai courts jurisdiction.
If you face unresolved issues, retain records and consider consumer grievance procedures or legal advice.
Customer experiences
Positive feedback
- Readers praise The Hindu for professional journalism, strong vocabulary and a breadth of content.
- Subscribers value exam-oriented content and e-paper access when the service functions well.
Negative feedback
- Common complaints include late or missing newspaper delivery and delivery failures for prepaid plans.
- Users report customer service delays, refund delays, and technical issues such as login/app crashes or e-paper access problems.
Takeaways
Most issues relate to delivery and support responsiveness rather than content quality.
Document problems promptly and use official cancellation/refund channels to improve resolution chances.
Documentation checklist
Essential items to include
- Subscriber ID or account email used for the subscription.
- Proof of payment (transaction receipt, bank statement or order confirmation).
- Signed cancellation request if sending registered post, with reason and contact details.
For refunds
- Bank details or original payment method information for refund processing (if required).
- Copies/screenshots of cancellation confirmation or failed delivery evidence when applicable.
Common mistakes
Not cancelling the correct channel
Users sometimes cancel on the website but forget to cancel the App Store or Google Play subscription, resulting in further charges.
Not cancelling standing instructions
Failing to cancel bank standing instructions for web subscriptions can lead to unexpected debits even after website cancellation.
Missing documentation
Not keeping receipts, subscription IDs or cancellation confirmations can delay refunds and dispute resolution.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund responsibilities by platform to help you choose the right route.
| Platform | Cancel method | Refund policy | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions | Refunds handled by Apple | The app cannot cancel subscriptions for you |
| Google Play (Android) | Cancel via Google Play Store or account subscriptions | Refunds handled by Google | Google manages confirmations and refunds |
| Web (The Hindu site) | Cancel via "My Account" or email support; stop bank standing instruction | Full refund only within 7 days | Refunds returned to original payment method where possible |
| Registered post | Signed letter to Manager, Customer Service - Sales & Distribution | Handled per The Hindu policies; include bank details for refunds | Use registered post for formal requests and record-keeping |
After cancelling
What to do immediately
- Save cancellation confirmations, screenshots and any email replies.
- Verify that access ends on the expected date and that no further charges appear on your statement.
Where to get help and official references
- Terms of Use and official policy details: The Hindu Group - Terms of Use
- Third-party summary of cancellation steps: Postclic cancellation summary
Address
Registered post address
Manager, Customer Service - Sales & Distribution,
THG Publishing Private Limited, 859‑860 Anna Salai, Chennai 600002, India.
What to include in your letter
- Subscriber ID/account email, reason for cancellation, contact phone number.
- Bank details for refunds (if applicable) and your signature on the letter.