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Cancel THE WEEK
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I hereby notify you of my decision to terminate the contract relating to the The Week service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Week: Easy Method
What is The Week
Overview
The Week is an Indian news magazine that condenses the week's major national and international stories into a concise format. It covers politics, business, culture and opinion in a weekly printed and digital edition.
Offerings
The Week provides print subscriptions across India and digital access through apps and in‑app purchases on mobile platforms. Subscriptions and content access differ by channel (website, iOS, Android).
How to cancel The Week
Cancel via The Week website / account
- Email newsdesk@theweek.in with the subject "Delete My Account".
- Include the email address you used to register and any relevant subscription details in your message.
- Note that some content or data may remain viewable or retained for backup or legal reasons.
Cancel via app stores or support
- Apple (App Store/iTunes): Turn off auto‑renew at least 24 hours before the period end. Manage via Settings → Subscriptions or the App Store app; in‑app purchases auto‑renew unless cancelled.
- Google Play: Cancel via the Google Play Store app under Payments & Subscriptions → Subscriptions for Android in‑app subscriptions.
- Web subscriptions: Use the Contact Us or Subscription & Complaints forms or email subscription addresses such as subscribe@theweek.in to request cancellation when visible on account pages.
What happens when you cancel
Access and renewals
Access typically continues until the end of your current paid period unless the channel enforces immediate termination. App store subscriptions follow the platform's rules for access after cancellation.
Data retention and visibility
Some account data or content may remain retained for backup, legal or technical reasons. Removal from caches or search engines may be delayed after account deletion.
Will I get a refund?
Standard refund policy
Refunds are available for unmailed print issues: you may cancel and receive a full refund for any issues that have not yet been mailed if cancellation is within 30 days.
Exceptions and limitations
- No returns for issues already mailed; those are not refundable.
- There is no explicit mention of a 14‑day statutory cooling‑off right in the public policy; the 30‑day unmailed‑issues rule appears to be the stated company policy.
- App store refunds and in‑app purchase refunds are governed by Apple or Google policy and may require contacting the platform directly.
The Week plans and pricing
Available plans
Price accuracy
| Plan | Price | Period | Features |
|---|---|---|---|
| Print Magazine - 1 Year (52 issues) | ₹1,799.00 | Annual | Print delivery across India; weekly issues |
| The Week app - THE WEEK 30 (In‑App Purchase) | ₹299 | Single / in‑app tier | In‑app purchase listing on iOS |
| The Week app - THE WEEK 60 (In‑App Purchase) | ₹149 | Single / in‑app tier | In‑app purchase listing on iOS |
Your consumer rights in India
Statutory rights overview
Publicly available policies do not mention a 14‑day statutory cooling‑off right. Refunds for unmailed issues within 30 days are presented as a company policy rather than an explicit statutory entitlement.
Complaint redressal
The Week's Terms & Conditions designate a Grievance Officer (Renjith N) reachable at compliance@mm.co.in for complaints. Subscription contact details are provided on official pages for escalation.
Customer experiences
Positive feedback
Some readers praise The Week's editorial balance and content quality, and some report satisfactory customer service handling for subscription issues.
Negative feedback
Common complaints include digital access problems, delivery and fulfillment failures, slow or unresponsive support, confusing renewal processes, and disputes over app vs web refund responsibility.
Documentation checklist
What to gather before contacting support
- Registered email address and account username (if any).
- Subscription ID, order number, or receipt copy.
- Dates of missed or expected deliveries and screenshots of account/subscription pages.
- Any communication records with customer support, including ticket numbers.
Why this helps
- Clear documentation speeds verification and refund decisions.
- Records help escalate to the Grievance Officer if initial responses are unsatisfactory.
Common mistakes
Using the wrong cancellation route
Example: Trying to cancel an iOS in‑app subscription through the website. App store subscriptions must be cancelled via Apple; attempting the wrong route delays cancellation and refunds.
Missing timing requirements
Example: Not turning off auto‑renew at least 24 hours before the period ends for Apple subscriptions. This can result in an unwanted renewal and loss of immediate refund options.
Comparative recap
Channel comparison
Key takeaways
| Channel | How to cancel | Refunds | Notes |
|---|---|---|---|
| The Week website / account | Email newsdesk@theweek.in with "Delete My Account" and registered email | Refunds for unmailed print issues within 30 days may apply | Account deletion may retain some data for legal/backup reasons |
| Apple App Store (iTunes) | Cancel via Settings → Subscriptions or App Store app on your Apple device | Platform governs refunds; cancel ≥24 hours before period end to stop auto‑renew | No cancellation allowed during an active billing period on some purchases |
| Google Play | Cancel via Google Play Store → Payments & Subscriptions → Subscriptions | Platform governs refunds; contact Google Play support for disputes | Android in‑app subscriptions follow Google Play policies |
| Web‑based subscriptions (theweek.com) | Contact subscription support via contact forms or subscription emails | Refunds handled case‑by‑case; unmailed issues within 30 days noted | Specific cancellation flow may not be clearly published; expect support contact |
After cancelling
What to check
Confirm cancellation by checking for written confirmation (email or ticket). Keep copies of confirmation and any refund communication for records.
Further steps
- If you used Apple or Google to subscribe, verify the subscription is cancelled in the respective account settings.
- Escalate unresolved complaints to the Grievance Officer (compliance@mm.co.in) with documentation if needed.
Address
Subscriber correspondence
Malayala Manorama, Panampilly Nagar, Kochi, Kerala 682036, India
Complaints and escalation
For formal complaints, use provided subscription contact channels and the Grievance Officer email (compliance@mm.co.in) as listed in public terms for escalation.