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I hereby notify you of my decision to terminate the contract relating to the Aceable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Aceable: Easy Method
What is Aceable
Overview
Aceable is an online education provider focused on driver education, defensive driving, insurance prep, and related courses. It delivers interactive, self‑paced lessons and state‑approved content for licence and certification needs.
Where it operates
Aceable is based in the United States and distributes courses through its website and mobile apps (including Apple App Store and Google Play). It does not maintain a physical office in India.
How to cancel Aceable
Web / Credit card / PayPal / Google Play
- Log in to your Aceable account on the website or the Google Play account used for purchase.
- Go to your course dashboard or subscription settings and select the course or subscription to cancel.
- Follow on‑screen prompts to cancel, then email support@aceable.com with your order ID to confirm cancellation and request refund if eligible.
Apple (App Store / iTunes) purchases
- Open the App Store or use reportaproblem.apple.com to request a refund; Aceable cannot process Apple refunds directly.
- Keep your Apple receipt and any Aceable account details to match transactions when contacting Apple Support.
What happens when you cancel
Access to course content
Access rules depend on timing of cancellation and course completion status. If cancelled within the refund window, access may continue until refund is processed or until the course is completed.
Auto‑renewal and future charges
Cancelling a subscription stops future auto‑renewals but does not guarantee retroactive refunds outside stated windows. Verify cancellation confirmation and keep a copy for records.
Will I get a refund?
General refund policy
For purchases made via Web, credit card, PayPal, or Google Play: Aceable offers a full refund if you cancel before completing the course and request the refund within 30 days of purchase.
Platform and course exceptions
- Apple (App Store/iTunes): Refunds must be requested through Apple per Apple policies; Aceable can only guide you.
- Certain courses (e.g., Adult Drivers Ed): Must cancel within 7 days (168 hours) of course start and before completion to qualify.
- Roadside Assistance subscription: Free trial - cancel within 30 days. After trial, cancel anytime but fees already charged are non‑refundable.
- Printed materials, course extensions, and add‑ons are typically non‑refundable.
- Ace or Don’t Pay guarantee: Special refund/guarantee rules may apply for insurance or pre‑licensing products; limitations apply (see product terms).
Aceable plans and pricing
Pricing summary
No INR‑denominated public pricing was available for India in the verified data. Listed prices are typically in USD in Aceable's U.S. storefronts.
How to get exact pricing
Check inside the Aceable mobile app on your device or contact Aceable support for current, location‑specific pricing and billing currency.
| Plan | 期間 | Price |
|---|---|---|
| Individual courses / subscriptions | One‑time / 月額 | Contact for pricing |
| Roadside Assistance | 月額 | Contact for pricing |
| Enterprise / Group licensing | 年間 | Contact for pricing |
Your consumer rights in India
Legal framework
Under the Consumer Protection Act, 2019, digital services (including online courses) are treated as services, giving purchasers rights to remedies where services are not delivered as agreed.
Practical implications for Aceable customers
- A 14‑day e‑commerce cooldown is generally recognized; Aceable’s 30‑day refund window (where applicable) exceeds this benchmark.
- Platform rules (Apple, Google) and third‑party payment processors can affect how refunds are requested and processed in India.
Customer experiences
Positive feedback
- Users praise Aceable’s user‑friendly interface, clear structure, and convenience for self‑paced learning.
- Many report good support and effective content for insurance and licence exam prep.
Common complaints
- Some customers report difficulty cancelling subscriptions or confusion around small recurring fees (e.g., roadside assistance).
- Other issues include perceived filler content, proctoring problems, and occasional unresponsive customer support for certain products.
Documentation checklist
Essential documents to collect
- Order ID, confirmation email, and payment receipt showing date and amount.
- Course name, start date, and completion status or screenshots showing progress.
Additional helpful items
- Correspondence with Aceable support, screenshots of subscription settings, and Apple/Google receipts if purchased via app stores.
- Bank or card statements showing the charge if you need to escalate a refund request.
Common mistakes
Missing the deadline
Waiting past the 30‑day (or 7‑day for certain courses) window is the most common error and often disqualifies refund requests.
Wrong cancellation route
Requesting an Apple purchase refund through Aceable instead of Apple, or vice versa for web purchases, can delay resolution. Always use the correct platform channel.
Comparative recap
Overview of platform differences
This table summarizes refund windows and recommended cancellation routes by purchase platform and course type.
How to read the table
| Platform / Course | Refund window | Cancellation method | 期間 |
|---|---|---|---|
| Web / Credit card / PayPal | 30 days if not completed | Cancel in account + email support@aceable.com | One‑time |
| Google Play | 30 days if not completed (follow Google billing too) | Cancel in Google Play / Aceable account + email | 月額 / One‑time |
| Apple (App Store / iTunes) | Per Apple policies (request via Apple) | Request refund through Apple; Aceable cannot process | One‑time |
| Adult Drivers Ed (certain courses) | 7 days from start and before completion | Cancel in account promptly and notify support | One‑time |
| Roadside Assistance subscription | 30‑day trial refundable; after trial no refunds | Cancel subscription; keep proof of cancellation | 月額 |
After cancelling
Follow‑up actions
Keep confirmation of cancellation and any refund correspondence. Track your bank/card statements for the refund posting timeframe.
How to escalate
- If you paid via Apple, contact Apple Support with your App Store receipt to request a refund.
- If you paid via web, credit card, PayPal, or Google Play and the refund is delayed, reply to Aceable support with receipts and the cancellation confirmation.
Address
Company address
Aceable - 610 W 5th St, Suite 603, Austin, Texas 78701, United States.
Support contact
Email: support@aceable.com. Include order ID, course name, purchase date, and a clear refund request to speed processing.