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I hereby notify you of my decision to terminate the contract relating to the Adaptedmind service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Adaptedmind: Easy Method
What is AdaptedMind
Overview
AdaptedMind is an online subscription service offering personalized, adaptive math (and reading) lessons for K - 8 students. The service delivers practice, progress tracking, and parent communications through web and mobile apps.
Where it is offered
AdaptedMind is primarily a subscription-based digital product with web and mobile access. There is no confirmed official physical office in India for the service.
How to cancel AdaptedMind
Cancel via website (recommended)
- Sign in to your AdaptedMind account on the website.
- Go to the Account page or Subscription settings.
- Click "Cancel Subscription" to stop auto-renewal and follow any on-screen prompts.
- Keep a screenshot or confirmation message if one appears.
Cancel via mobile app
- Open the AdaptedMind app on your device.
- Tap Profile → Account → Cancel Subscription and follow on-screen instructions.
- Note that cancellation in-app usually stops renewal but access often remains until the end of the paid period.
Cancel by phone or email
- Call support at 1‑888‑450‑6644 or email support@adaptedmind.com or info@adaptedmind.com to request cancellation.
- Save sent emails and any reply; record call date/time and agent name if provided.
If you purchased via App Store or Google Play
- If the purchase was billed through Apple or Google, cancel through the respective platform's subscription settings.
- AdaptedMind does not provide explicit publicly available guidance for store-billed subscriptions; use App Store / Google Play support pages when needed.
What happens when you cancel
Access after cancellation
Cancelling typically prevents future auto-renewal but access usually continues until the end of your current paid billing cycle.
Billing and records
Keep bank or card statements and any confirmation screenshots. Some users report continued billing after cancellation attempts, so monitor statements closely.
Will I get a refund?
Default refund policy
AdaptedMind typically does not provide prorated or any refunds once the free-trial period ends and the subscription enters a paid cycle.
Possible exceptions and timing
- Third-party reports indicate a possible 30‑day money‑back guarantee for first-time purchases, but this is not clearly stated in official AdaptedMind policy.
- When refunds are granted (per third-party reports), processing may take about 7 - 10 business days.
AdaptedMind plans and pricing
Confirmed in-app price
App Store listing in India shows a monthly in-app price used by some users. Confirm price in your App Store or account before purchase.
Pricing table (verify at purchase)
| Plan | Price | Period | Features |
|---|---|---|---|
| AdaptedMind Subscription | ₹999 | Monthly | Access to all AdaptedMind Math content (after 30‑day free trial) |
Your consumer rights in India
Relevant law
Under the Consumer Protection Act, 2019 and the E‑Commerce Rules, 2020, Indian consumers are entitled to clear, accessible, and transparent refund and return terms for digital purchases.
Cooling-off and remedies
- Cooling-off/return periods (commonly 7 - 30 days) may apply unless expressly waived after service commencement.
- Non-compliance with clear refund or cancellation terms may be treated as an unfair trade practice and gives rise to consumer forum remedies in India.
For a summary of legal enforceability of return and refund terms in India see law4u.in.
Customer experiences
Positive feedback
- Many reviewers praise engaging lessons, appealing visuals, and effective progress emails to parents.
- Users report the platform as cost‑effective compared with private tutoring and helpful for some learners with disabilities.
Negative feedback
- Several users report difficulty canceling and cases of continued billing despite cancellation attempts.
- Some users find animations irritating and note limited localization for non‑US metrics.
See aggregated user reviews at Trustpilot for examples.
Documentation checklist
What to collect before you cancel
- Account email and username used for the subscription.
- Payment receipts, App Store/Google Play receipts, or bank/card statements showing the charge.
- Screenshots of subscription settings and any on-screen cancellation confirmations.
What to keep after you cancel
- Copies of support emails, support request numbers, and dates/times of phone calls.
- Any refund confirmation or transaction reversal evidence if applicable.
Common mistakes
Assuming uninstall equals cancellation
Uninstalling the app does not cancel a subscription. You must cancel in the web account, the app's subscription page, or via the App Store/Google Play if billed there.
Not saving proof
Failing to save confirmation messages, receipts, or support correspondence makes disputes harder. Always keep screenshots and emails after requesting cancellation.
Comparative recap
Quick method comparison
| Method | Ease | Risk of continued billing | Recommended action |
|---|---|---|---|
| Website account | High (direct control) | Low to medium (monitor statements) | Cancel in Account page and save confirmation |
| Mobile app | High (in-app flow) | Low to medium | Use Profile → Account → Cancel and keep screenshot |
| Phone or email | Medium (requires follow-up) | Medium to high (user reports) | Send an email and keep records; follow up if billing continues |
| App Store / Google Play | High for store-billed purchases | Low if cancelled correctly in store | Cancel via Apple/Google subscription settings if billed through store |
After cancelling
Monitor and verify
- Check your bank or card statements for at least one billing cycle after cancellation.
- Keep evidence of cancellation and any support replies for dispute resolution.
Where to get help and next steps
- Read third-party summaries and user-shared experiences: JoinChargeback.
- See a cancellation walkthrough and reports at Postclic.
- Check consumer rights guidance for India at law4u.in.
- Review user feedback at Trustpilot.
Address
Company presence
AdaptedMind appears to be headquartered outside India and does not list a confirmed Indian office for customer support.
Alternative Indian address (not confirmed)
C/o Skmohibul, Boga Nowa Para Main Road, Maheshtala, South 24 Parganas, West Bengal 700141, India.