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I hereby notify you of my decision to terminate the contract relating to the Craftsy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Craftsy: Easy Method
What is Craftsy
Overview
Craftsy is an online education platform offering video classes and memberships across crafts such as knitting, quilting, sewing, woodworking and painting.
It operates on a subscription model and also sells individual classes; memberships grant access to premium content for the paid term.
Key characteristics
Classes are generally video-based and can be revisited during the membership term.
Subscriptions may be purchased directly on the web or through app stores (Apple App Store, Google Play), which affects how cancellations and refunds are handled.
How to cancel Craftsy
Cancel via the web (Craftsy account)
- Sign in to your Craftsy account on the website and go to your account or subscription settings.
- Use the account cancellation option to turn off renewal; you can also email Craftsy at craftsy@program-director.net to request cancellation.
- Note that cancellation generally takes effect at the start of the next billing cycle; no partial-term refunds are provided after charge.
Cancel via app stores (iOS and Google Play)
- If you subscribed via Apple App Store, open your Apple ID subscription settings and cancel the Craftsy subscription there; Craftsy cannot cancel App Store subscriptions for you.
- If you subscribed via Google Play, open Google Play subscription settings and cancel that subscription; Craftsy refers Google Play purchases back to Google Play for subscription management.
What happens when you cancel
Access after cancellation
When you cancel, your access to premium membership typically continues until the end of the current paid term.
You can continue to view classes and use membership benefits through that paid period.
Billing and account status
Cancellation stops future auto-renewal; the cancellation generally takes effect from the next billing cycle.
Your account profile and purchase history usually remain accessible for record-keeping; consider downloading receipts or saving order details before changing account settings.
Will I get a refund?
General refund policy
Craftsy states there is no refund available for partial terms once you are charged; you may continue to use membership benefits until the end of the paid term.
That no-refund-after-charge rule is the default position reported by users summarizing Craftsy policy.
Exceptions and app-store purchases
- Some users report a full refund is offered within the first 30 days of an annual membership in limited cases; this appears to be a discretionary customer-service remedy rather than a guaranteed policy.
- If you subscribed via Apple or Google Play, request refunds through Apple or Google; Craftsy directs those cases to the app stores, and refund eligibility depends on Apple/Google policies.
Craftsy plans and pricing
Listed iOS in-app prices (India)
Below are the iOS In-App Purchase prices listed for India as provided in available data.
Prices are exact as reported for the Apple App Store India; specials or USD offers are not included here.
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Premium Monthly Subscription | ₹719 | Monthly | Access to premium classes via iOS In-App Purchase |
| Premium Yearly | ₹11,900 | Annual | Access to premium classes via iOS In-App Purchase |
Your consumer rights in India
Statutory background
Under Indian consumer law, there is often a 14-day 'cooling-off' concept for certain online purchases under the Consumer Protection Act, 2019 and related rules.
However, rights can vary for digital content and subscriptions, and platform terms may limit refunds after access is granted.
Practical points for Craftsy users in India
- Craftsy's stated policy indicates no refunds for partial terms after charge, which limits statutory-style withdrawal remedies for subscriptions to digital content.
- If you purchased through Apple or Google Play, you may have separate refund mechanisms under those stores' policies within specific time windows; pursue refunds with the store where you paid.
Customer experiences
Positive feedback
- Users praise a wide variety of high-quality video classes and clear instruction from expert instructors.
- Longtime members value the flexibility to revisit lessons and the breadth of craft topics available.
Negative feedback
- Many reports cite unexpected charges, surprise auto-renewals, and difficulty cancelling subscriptions.
- There are numerous complaints about slow or unresponsive customer service and issues with account management or mobile access.
Documentation checklist
What to gather before contacting support
- Account email and username used for Craftsy.
- Order date, transaction ID, and payment method details (bank/ card/ app store receipt).
- Screenshots of subscription page, billing statement, and any cancellation attempts or confirmation messages.
- Copies of any emails sent to Craftsy support and dates of contact attempts.
Why this matters
Having clear proof speeds up support responses and strengthens a refund or dispute claim with payment providers.
App-store purchases require the store receipt (Apple/Google) rather than Craftsy web receipts for many refund requests.
Common mistakes
Assuming one cancellation method fits all
A common error is cancelling on the Craftsy website when the subscription was purchased via the App Store or Google Play.
App-store subscriptions must be cancelled through the respective app store settings, not Craftsy's web account.
Missing timing and proof
Waiting too long to request a refund or failing to save receipts reduces chances of success.
Another mistake is not turning off auto-renewal well before the next billing date or failing to take screenshots of cancellation confirmations.
Comparative recap
At-a-glance comparison
| Channel | How to cancel | Refund availability | When cancellation takes effect |
|---|---|---|---|
| Web (Craftsy account) | Cancel in account settings or email craftsy@program-director.net | No refunds for partial terms after charge; limited 30-day annual refund reported in some cases | Next billing cycle; access until end of paid term |
| App Store (iOS) | Cancel via Apple ID subscription settings (Apple controls refunds) | Refunds handled by Apple per App Store policy; Craftsy cannot directly refund | Depends on Apple; typically stops auto-renewal for next cycle |
| Google Play | Cancel via Google Play subscription settings (Google controls refunds) | Refunds handled by Google Play policies; Craftsy refers these to Google | Depends on Google Play; usually effective next billing cycle |
Takeaway
If you want to stop future billing quickly, identify the original purchase channel and cancel there.
For refunds, check whether you qualify under Craftsy discretion or the app-store refund windows before disputing charges with your payment provider.
After cancelling
Immediate actions
Confirm cancellation in your account or app-store subscription settings and save any confirmation or screenshots.
Check your bank or card statements in the following billing cycle to verify no further charges.
Who to contact next
- If you cancelled via the web and need help, email craftsy@program-director.net with your documentation.
- If you purchased through Apple or Google Play, request refunds or support through Apple/Google support channels; keep app-store receipts handy.
Address
Primary postal address
2955 Xenium Lane N, Suite 10, Plymouth, MN 55441, United States
This is the primary U.S. postal address listed for Craftsy-related correspondence.
Support contact
For cancellations via web or account questions, use the email craftsy@program-director.net.
For purchases made through Apple or Google Play, use your respective app-store support channels for subscription and refund issues.