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I hereby notify you of my decision to terminate the contract relating to the Epic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Epic: Easy Method
What is Epic
Service overview
Epic is a subscription-based digital reading platform aimed primarily at children with access to ebooks, audiobooks, videos and educational content. The service operates on a paid subscription model with device- and platform-specific billing.
Who it's for
Epic is designed for parents, schools and children (typically under age 12) who want an expansive library of age-appropriate reading and learning material. Subscriptions and purchases may be handled by third-party app stores depending on how you signed up.
How to cancel Epic
iOS - Apple App Store
- Apple manages iOS subscriptions; Epic cannot cancel App Store subscriptions for you.
- On your Apple device open Settings → Subscriptions and cancel from there.
- For refunds, request them from Apple Support; Epic refers iOS billing questions to Apple.
- For details see Epic’s cancellation help: How to cancel (Apple).
Android - Google Play Store
- Google Play manages Android subscriptions; Epic cannot cancel Google Play subscriptions for you.
- Open the Google Play app → Subscriptions and cancel the Epic subscription there.
- Request refunds through Google Play if eligible; Epic cannot issue Play Store refunds directly.
- See Epic’s guidance: How to cancel (Google Play).
Web - Epic account (browser)
- If you subscribed on the web, sign into your Epic account and open the Parent Dashboard.
- Go to Account Settings → Manage Subscription → Cancel Subscription → Confirm Cancellation.
- If web cancellation is not applying as expected, contact Epic Support via the help button in your account.
- See Epic’s cancellation help for web users: How to cancel (Web).
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of the paid billing period. Cancellation prevents future automatic renewals but does not always immediately remove access during the current paid term.
Auto-renewal and account data
Auto-renewal will be disabled after cancellation. Your account, profiles and any saved data usually remain accessible unless you request deletion through support.
Will I get a refund?
App Store & Google Play refunds
- Subscriptions purchased via Apple or Google are usually non-refundable through Epic; you must request refunds from Apple or Google Play.
- Epic may assist only for billing errors and will refer platform purchases to the respective platform providers.
- Refer to Epic’s cancellation help for platform-specific guidance: Cancellation help.
Epic Games Store and web purchases
- For PC/Mac purchases via the Epic Games Store, refunds are usually available if requested within 14 days and playtime is under 2 hours, and if the product is marked refundable.
- Mobile purchases on desktop storefronts may have different windows; virtual currency, consumables and subscriptions are often non-refundable.
- Full Epic Games Store refund policy: Epic Games Store refund policy.
Epic plans and pricing
Available voucher plans (INR)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| 1 Month Subscription (voucher) | ₹59 | Monthly | Access to premium content on EPIC ON (TV shows, videos, eBooks, podcasts, games, audiobooks, LIVE channels) |
| 3 Months Subscription (voucher) | ₹159 | Quarterly | Same premium access for 3 months |
| 6 Months Subscription (voucher) | ₹299 | Half-Yearly | Same premium access for 6 months |
| 1 Year Subscription (voucher) | ₹499 | Annual | Same premium access for 12 months |
Notes on these prices
These voucher prices are for EPIC ON e-gift instant vouchers (source: verified pricing data). Activation requires voucher redemption on EPIC ON’s activation portal; voucher vendors may charge or display different offers.
Official site pricing
Official EPIC ON site pricing in INR could not be located in verified sources. Confirm prices with the voucher seller or the official EPIC ON checkout before purchase.
Your consumer rights in India
Statutory protections
Indian consumers have rights under domestic consumer protection laws (for example, the Consumer Protection Act and related rules) that may apply to digital purchases and services.
How this affects Epic subscriptions
- Epic’s publicly stated policies do not explicitly reference Indian statutory rights.
- Platform policies (Apple/Google) often govern refunds for purchases made through app stores, but local consumer law may provide additional remedies.
- If you believe a statutory right applies, you may raise the issue with Epic support and relevant consumer protection bodies in India.
Customer experiences
Positive feedback
- Some users praise pricing, occasional free weekly content and a strong library for kids’ reading.
- Examples of positive mentions can be found on review sites: Trustpilot (store) and Sitejabber.
Negative feedback
- Many reviews cite billing problems, unresponsive support, launcher/app stability issues and missing local payment options in India.
- Public review summaries with user complaints: Trustpilot (site) and Sitejabber.
Documentation checklist
Before contacting Apple or Google
- Device used, Apple/Google account email, subscription order ID or invoice, date of purchase.
- Screenshots of subscription page, billing entry, and cancelled status if applicable.
Before contacting Epic Support
- Epic account email, linked device IDs, date and method of subscription (App Store, Play Store, Web).
- Any correspondence with Apple/Google and receipts showing platform billing.
Common mistakes
Assuming Epic can cancel platform subscriptions
A frequent error is expecting Epic to cancel Apple or Google Play subscriptions. If you subscribed through an app store, only that store can cancel and issue refunds.
Using the wrong account or missing receipts
Another mistake is attempting cancellation with the wrong email/account or lacking order receipts. Always confirm which account and platform were used before contacting support.
Comparative recap
Quick comparison table
| Method | Who manages billing | How to cancel | Refund likelihood |
|---|---|---|---|
| Apple App Store (iOS) | Apple | Settings → Subscriptions on your Apple device | Low via Epic; request refund from Apple |
| Google Play Store (Android) | Google Play | Google Play app → Subscriptions | Low via Epic; request refund from Google Play |
| Web (Epic account) | Epic (web billing) | Parent Dashboard → Account Settings → Manage Subscription → Cancel | Possible via Epic depending on timing and product |
Which route to choose
If you subscribed on iOS or Android, go to the respective app store first. If you subscribed on the web, use your Epic account dashboard or contact Epic Support for web-specific billing issues.
After cancelling
Next steps
- Confirm cancellation in the app store or Epic account and save confirmation screenshots or emails.
- Monitor your bank/card statements to ensure no further charges occur after the paid period ends.
Official support links
- Epic cancellation help: support.getepic.com - How to cancel
- Epic Games Store refund policy (PC/Mac purchases): epicgames.com - Refund policy
Address
Registered address (EPIC ON / Epic Television Networks)
Epic Television Networks Pvt Ltd, Ground Floor, Techweb Center, New Link Road, Oshiwara, Jogeshwari (West), Mumbai, Maharashtra 400102, India.
Notes
Public information suggests this address corresponds to EPIC ON (a separate TV/streaming service). The children's Epic reading platform does not appear to publish a dedicated Indian office address in verified sources.