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Cancel GREAT COURSES PLUS
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I hereby notify you of my decision to terminate the contract relating to the Great Courses Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Great Courses Plus: Easy Method
What is Great Courses Plus
Overview
Great Courses Plus is a subscription streaming service that gives access to video courses on subjects such as history, science, language, and personal development.
The service is account-based and available via web browsers, iOS (Apple App Store) and Android (Google Play) apps.
How it is used
Subscribers stream content on demand, with some apps offering offline downloads while the subscription is active.
Billing is auto‑renewing until you cancel through the platform you used to subscribe.
How to cancel Great Courses Plus
Cancel on the website (web)
- Sign in on the Great Courses Plus website and hover over your name/email in the top menu.
- Go to My Account › Cancel membership and follow the on‑screen prompts to confirm cancellation.
- Cancellation stops future renewals; you keep access until the end of the current billing period or free trial.
Cancel on iOS (Apple App Store)
- Open iOS Settings › iTunes & App Store, tap your Apple ID, then View Apple ID.
- Tap Subscriptions, select The Great Courses Plus, then choose Cancel Subscription.
- Cancellation stops future billing; access remains until the current period ends.
Cancel on Android (Google Play)
- Open the Google Play Store app, tap Menu › Subscriptions (or My apps & games › Subscriptions).
- Select The Great Courses Plus subscription, then tap Cancel Subscription and confirm.
- Access continues until the end of the paid period.
What happens when you cancel
Access after cancellation
After you cancel, you retain access to Great Courses Plus until the end of the current billing period or the free trial end date.
Offline downloads may stop working immediately if the app checks subscription status.
Billing and renewals
Cancellation prevents future automatic renewals; it does not automatically refund past charges in normal cases.
If you subscribed through Apple or Google Play, future billing will stop through that store once you cancel there.
Account and data
Your account and viewing history typically remain available unless you request deletion from customer service.
If you later re‑subscribe, your account settings and saved progress may be restored.
Will I get a refund?
General subscription refunds
Payments for Great Courses Plus subscriptions are generally non‑refundable and no refunds or credits are provided for partially used periods.
The company may make exceptions at its discretion in individual cases, but this is not guaranteed.
Free trial cancellations
If you cancel during a free trial you will not be billed and you keep access until the trial ends.
To avoid charges, cancel before the trial expiry using the platform where you started the trial.
Platform and single‑course exceptions
Refunds for subscriptions purchased via Apple or Google Play may be handled by Apple or Google according to their refund policies.
Separately purchased individual courses (not the subscription) may have different refund/exchange rules (for example, limited one‑year refunds or exchanges for The Great Courses purchases).
Great Courses Plus plans and pricing
Available plans (in‑app prices for India)
In‑app pricing visible in the Apple iOS App Store for India includes monthly, quarterly and annual options.
Actual prices and availability may vary by platform and region; check your app store listing before subscribing.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Monthly Subscription (iOS App Store, India) | ₹1,249 | monthly | Unlimited access to all content, auto‑renewing |
| Quarterly Subscription (iOS App Store, India) | ₹2,799 | monthly | Access for 3 months, all content |
| Annual Subscription (iOS App Store, India) | ₹10,900 | annual | Full‑year access to all content |
Your consumer rights in India
Statutory rights and subscriptions
There is no automatic statutory 14‑day cancellation/refund right that applies to all subscription services in India.
Great Courses Plus states a no‑refund policy for subscriptions, except where it chooses to provide a refund at its discretion.
Platform remedies and chargebacks
If you subscribed via Apple or Google Play, request refunds through Apple or Google Play’s policies; those platforms handle their own refunds.
You may also consult your bank or card issuer about chargeback rights if you believe a charge is unauthorised or fraudulent.
Practical steps
- Keep receipts, subscription confirmation emails, and screenshots of the subscription page.
- Contact the app store first for purchases made there; contact Great Courses Plus support for web purchases.
Customer experiences
Positive feedback
Some long‑term users praise course quality and responsive customer service for account questions and technical help.
These users highlight the depth of certain course series and the convenience of lifelong learning access.
Negative feedback
Other users report billing complaints, difficulties obtaining refunds, and problems with access or downloaded videos disappearing.
Negative reviews often focus on perceived lack of responsiveness and frustration over automatic renewals and refund denials.
Takeaway
- Experiences vary; keep clear records and verify where you purchased the subscription before seeking refund or cancellation.
- If you have a billing dispute, escalate to the platform (Apple/Google) or your payment provider if needed.
Documentation checklist
What to gather before contacting support
- Account email and user name used for the subscription.
- Order/receipt email or transaction ID from your payment method.
- Dates of subscription start, renewal, and cancellation attempts.
Supporting evidence
- Screenshots of your subscription status in the app or web account page.
- Bank or card statements showing the charge(s).
- Any correspondence with Great Courses Plus, Apple, or Google Play support.
Common mistakes
Cancelling in the wrong place
A frequent error is cancelling via the website when the subscription was purchased through Apple or Google Play (or vice versa).
Always cancel through the store that charged you to stop future billing.
Expecting automatic refunds
Many customers assume cancellation will trigger an immediate pro‑rata refund; the standard policy is no refunds for subscriptions.
Do not rely on automatic refunds unless the company or platform explicitly agrees to one.
Missing the trial deadline
Users sometimes forget when a free trial ends and are billed automatically; set a calendar reminder to avoid unexpected charges.
Confirm trial end dates in your account or subscription details when you sign up.
Comparative recap
Quick comparison
The table below summarizes key differences for cancelling and refund handling by platform and what to expect after cancellation.
| Platform | Cancellation method | Refunds | Access after cancel | Period |
|---|---|---|---|---|
| Web (Website) | My Account › Cancel membership on the site | Generally no refunds; exceptions at company discretion | Access until end of current billing period or trial | monthly / / annual |
| iOS (Apple App Store) | iOS Settings › Apple ID › Subscriptions › Cancel | Refunds handled by Apple per Apple policy | Access until period end | monthly / / annual |
| Android (Google Play) | Google Play Store › Subscriptions › Cancel | Refunds handled by Google Play per its policy | Access until period end | monthly / / annual |
After cancelling
Immediate steps
- Confirm cancellation via email or account page and keep a copy for your records.
- Check your next bank/card statement to ensure future charges have stopped.
If you need help or a refund
- If you purchased via an app store, request refunds through Apple or Google Play support channels.
- For web purchases, contact Great Courses Plus customer service and provide the documentation checklist items.
Keep learning
Plan whether to re‑subscribe later or save receipts and course names for a future purchase or individual course options.
Keep any course notes or materials you created while subscribed, subject to terms and copyright.
Address
Corporate mailing address
The Teaching Company Sales, LLC (d/b/a The Great Courses Plus), Attn: Customer Service, 4840 Westfields Blvd, Suite 500, Chantilly, VA 20151‑2299, United States
Contact tips
When contacting customer service include your account email, transaction details, and screenshots to speed up resolution.
If you used Apple or Google Play to subscribe, include those store transaction IDs when requesting refunds from the store.