Cancellation Great Courses Plus: Easy Method

What is Great Courses Plus

Overview

Great Courses Plus is a subscription streaming service that gives access to video courses on subjects such as history, science, language, and personal development.

The service is account-based and available via web browsers, iOS (Apple App Store) and Android (Google Play) apps.

How it is used

Subscribers stream content on demand, with some apps offering offline downloads while the subscription is active.

Billing is auto‑renewing until you cancel through the platform you used to subscribe.

How to cancel Great Courses Plus

Cancel on the website (web)

• Sign in on the Great Courses Plus website and hover over your name/email in the top menu.
• Go to My Account › Cancel membership and follow the on‑screen prompts to confirm cancellation.
• Cancellation stops future renewals; you keep access until the end of the current billing period or free trial.

Cancel on iOS (Apple App Store)

• Open iOS Settings › iTunes & App Store, tap your Apple ID, then View Apple ID.
• Tap Subscriptions, select The Great Courses Plus, then choose Cancel Subscription.
• Cancellation stops future billing; access remains until the current period ends.

Cancel on Android (Google Play)

• Open the Google Play Store app, tap Menu › Subscriptions (or My apps & games › Subscriptions).
• Select The Great Courses Plus subscription, then tap Cancel Subscription and confirm.
• Access continues until the end of the paid period.

What happens when you cancel

Access after cancellation

After you cancel, you retain access to Great Courses Plus until the end of the current billing period or the free trial end date.

Offline downloads may stop working immediately if the app checks subscription status.

Billing and renewals

Cancellation prevents future automatic renewals; it does not automatically refund past charges in normal cases.

If you subscribed through Apple or Google Play, future billing will stop through that store once you cancel there.

Account and data

Your account and viewing history typically remain available unless you request deletion from customer service.

If you later re‑subscribe, your account settings and saved progress may be restored.

Will I get a refund?

General subscription refunds

Payments for Great Courses Plus subscriptions are generally non‑refundable and no refunds or credits are provided for partially used periods.

The company may make exceptions at its discretion in individual cases, but this is not guaranteed.

Free trial cancellations

If you cancel during a free trial you will not be billed and you keep access until the trial ends.

To avoid charges, cancel before the trial expiry using the platform where you started the trial.

Platform and single‑course exceptions

Refunds for subscriptions purchased via Apple or Google Play may be handled by Apple or Google according to their refund policies.

Separately purchased individual courses (not the subscription) may have different refund/exchange rules (for example, limited one‑year refunds or exchanges for The Great Courses purchases).

Great Courses Plus plans and pricing

Available plans (in‑app prices for India)

In‑app pricing visible in the Apple iOS App Store for India includes monthly, quarterly and annual options.

Actual prices and availability may vary by platform and region; check your app store listing before subscribing.

Your consumer rights in India

Statutory rights and subscriptions

There is no automatic statutory 14‑day cancellation/refund right that applies to all subscription services in India.

Great Courses Plus states a no‑refund policy for subscriptions, except where it chooses to provide a refund at its discretion.

Platform remedies and chargebacks

If you subscribed via Apple or Google Play, request refunds through Apple or Google Play’s policies; those platforms handle their own refunds.

You may also consult your bank or card issuer about chargeback rights if you believe a charge is unauthorised or fraudulent.

Practical steps

• Keep receipts, subscription confirmation emails, and screenshots of the subscription page.
• Contact the app store first for purchases made there; contact Great Courses Plus support for web purchases.

Customer experiences

Positive feedback

Some long‑term users praise course quality and responsive customer service for account questions and technical help.

These users highlight the depth of certain course series and the convenience of lifelong learning access.

Negative feedback

Other users report billing complaints, difficulties obtaining refunds, and problems with access or downloaded videos disappearing.

Negative reviews often focus on perceived lack of responsiveness and frustration over automatic renewals and refund denials.

Takeaway

• Experiences vary; keep clear records and verify where you purchased the subscription before seeking refund or cancellation.
• If you have a billing dispute, escalate to the platform (Apple/Google) or your payment provider if needed.

Documentation checklist

What to gather before contacting support

• Account email and user name used for the subscription.
• Order/receipt email or transaction ID from your payment method.
• Dates of subscription start, renewal, and cancellation attempts.

Supporting evidence

• Screenshots of your subscription status in the app or web account page.
• Bank or card statements showing the charge(s).
• Any correspondence with Great Courses Plus, Apple, or Google Play support.

Common mistakes

Cancelling in the wrong place

A frequent error is cancelling via the website when the subscription was purchased through Apple or Google Play (or vice versa).

Always cancel through the store that charged you to stop future billing.

Expecting automatic refunds

Many customers assume cancellation will trigger an immediate pro‑rata refund; the standard policy is no refunds for subscriptions.

Do not rely on automatic refunds unless the company or platform explicitly agrees to one.

Missing the trial deadline

Users sometimes forget when a free trial ends and are billed automatically; set a calendar reminder to avoid unexpected charges.

Confirm trial end dates in your account or subscription details when you sign up.

Comparative recap

Quick comparison

The table below summarizes key differences for cancelling and refund handling by platform and what to expect after cancellation.

After cancelling

Immediate steps

• Confirm cancellation via email or account page and keep a copy for your records.
• Check your next bank/card statement to ensure future charges have stopped.

If you need help or a refund

• If you purchased via an app store, request refunds through Apple or Google Play support channels.
• For web purchases, contact Great Courses Plus customer service and provide the documentation checklist items.

Keep learning

Plan whether to re‑subscribe later or save receipts and course names for a future purchase or individual course options.

Keep any course notes or materials you created while subscribed, subject to terms and copyright.

Address

Corporate mailing address

The Teaching Company Sales, LLC (d/b/a The Great Courses Plus), Attn: Customer Service, 4840 Westfields Blvd, Suite 500, Chantilly, VA 20151‑2299, United States

Contact tips

When contacting customer service include your account email, transaction details, and screenshots to speed up resolution.

If you used Apple or Google Play to subscribe, include those store transaction IDs when requesting refunds from the store.