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I hereby notify you of my decision to terminate the contract relating to the Italki service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Italki: Easy Method
What is Italki
Overview
Italki is an online language learning marketplace that connects learners with individual teachers for one-on-one lessons and optional group or package lessons.
The platform focuses on flexible scheduling, personalized instruction, and a large teacher marketplace across many languages.
Main purpose
Its primary purpose is to enable learners to book live lessons with native or professional teachers, manage lessons, and track progress.
It also offers a subscription tier called iTalki Plus that bundles AI learning tools and other benefits.
How to cancel Italki
Cancel iTalki Plus subscription
- Sign in to your Italki account and go to Account or Settings where Subscriptions are managed.
- Locate the iTalki Plus subscription and follow the on-screen option to cancel or turn off auto‑renewal.
- Confirm cancellation and save any confirmation or reference number shown on screen.
- If you are within a trial period, check the trial terms to confirm whether cancellation ends the trial immediately or at period end.
Cancel lessons, packages or teacher bookings
- To cancel a single booked lesson, open your scheduled lessons page and cancel that lesson following the teacher’s cancellation policy.
- For multi-lesson packages or teacher-specific arrangements, message the teacher first to discuss refund or rescheduling options.
- If you can’t resolve a dispute with a teacher, contact Italki support through your account for mediation.
What happens when you cancel
Access after cancellation
If you cancel iTalki Plus, you may retain access to paid features until the end of the current billing period, depending on your subscription terms.
Access to teacher-booked lessons remains subject to each teacher’s cancellation and rescheduling rules.
Renewal and account status
Cancelling stops future automatic renewals but does not necessarily delete your Italki account or lesson history.
Your profile, messages, and lesson records usually remain available unless you request account deletion.
Will I get a refund?
Refund policy overview
Refunds depend on Italki’s specific purchase and subscription terms and on whether you are within a trial period.
General outcomes vary: full refund, partial refund, credit, or no refund - based on the product and timing of your request.
Exceptions and common situations
- Trial periods: If you cancel during a free trial, you typically avoid charges if cancelled before trial expiry.
- Billing errors or duplicate charges: These often qualify for investigation and possible refund - contact support with proof.
- Teacher no-shows or service deficiencies: Raise the issue with Italki support and include lesson logs or screenshots for evidence.
Italki plans and pricing
Official subscription plans
The official iTalki Plus subscription plans (including trial offers) are shown below.
Prices shown are those provided for the Plus plans in Indian rupees (INR); teacher lessons are priced separately by each teacher.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| iTalki Plus - Monthly Plan with Trial | ₹599 | Monthly | AI lesson summary, AI flashcards, AI homework, AI learning progress, free certification test in 7 languages, special offers |
| iTalki Plus - Yearly Plan with Trial | ₹5,900 | Yearly | All Plus features (AI tools, learning progress, certifications, offers) |
Note: Tutor and group lesson prices are set individually by teachers and fluctuate. No fixed INR examples are provided here except for the Plus subscription plans.
Your consumer rights in India
Basic consumer protections
As an Indian consumer, you have rights under consumer protection laws regarding unfair trade practices, deficient services, and the right to seek redressal.
If a paid service is not delivered as promised, you can raise a dispute with the platform and escalate to consumer forums if unresolved.
Practical escalation steps
- Save all receipts, booking confirmations, messages, and screenshots to support your claim.
- Contact Italki support first; if unsatisfied, use payment dispute channels (bank/UPI/credit card chargeback) where applicable.
- If necessary, file a complaint with your local consumer commission or consumer court; legal remedies and timelines may vary.
Customer experiences
Positive experiences
Many users praise Italki for the range of teachers, flexible scheduling, and personalized attention in one-on-one lessons.
Subscribers to iTalki Plus often highlight the additional AI learning aids and certification access as useful extras.
Common complaints
Typical issues reported include challenges with refunds or cancellations, differences between teacher policies, and price variability for lessons.
Resolution speed for disputes and support responsiveness are occasional pain points mentioned by users.
Documentation checklist
What to collect before cancelling
- Account email, username, subscription ID or invoice numbers.
- Screenshots of subscription settings, trial start/end dates, and cancellation confirmations.
- Receipts, payment transaction IDs, and bank or card statements showing charges.
What to keep after cancelling
- Any confirmation emails, support ticket numbers, and message logs with support or teachers.
- Records of lesson cancellations, reschedules, and teacher communications relevant to disputes.
Common mistakes
Mistaking trial end for immediate charge
Users sometimes assume a trial converts to a paid subscription immediately on sign-up; always confirm the trial length and set a calendar reminder to cancel if you do not want to continue.
Check the trial terms - some trials convert only after a free period, others may require manual activation.
Not checking teacher cancellation policies
Many disputes arise because students assume platform-wide rules apply to teacher-managed lessons; teachers often set their own refund and reschedule policies.
Contact the teacher first and keep written records before escalating to platform support.
Comparative recap
What to compare
When deciding whether to keep or cancel, compare recurring subscription benefits against per-lesson costs and teacher policies.
Use the table below to quickly see differences between official subscription plans and individual lessons.
Comparison table
| Item | iTalki Plus | Individual Lessons | Group Lessons / Packages | Period |
|---|---|---|---|---|
| Typical cost | ₹599 / ₹5,900 | Varies by teacher | Varies by teacher or organizer | Monthly / Yearly (for Plus); per lesson for others |
| Billing model | Recurring subscription | Per-lesson payment | Per-package or per-session | Period |
| Main benefits | AI tools, progress tracking, certifications, special offers | Personalized instruction, flexible scheduling | Lower per-person cost, group interaction | Period |
| Refund likelihood | Subject to subscription terms and trial rules | Depends on teacher policy and platform mediation | Depends on organiser/teacher policy | Period |
After cancelling
Immediate next steps
Save any cancellation confirmations and note the date when your paid access ends (if it continues through the billing period).
Check your payment method for any pending charges and keep transaction records for 30 - 90 days in case of disputes.
How to follow up
- If you expected a refund but did not receive it, contact platform support and provide transaction evidence.
- For unresolved issues, use your payment provider’s dispute process (bank chargeback or card issuer) and retain all correspondence.
Address
Registered address
Suite 2004, 20/F, Tower 5, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong.
How to send formal correspondence
If you send a letter regarding cancellation or dispute, include your account details, a clear statement of the remedy requested, and copies of supporting documents.
Consider sending certified mail and keeping delivery proof for legal or consumer-rights escalation.