Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel IXL LEARNING
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ixl Learning service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ixl Learning: Easy Method
What is IXL Learning
Overview
IXL Learning is an online subscription service that provides personalised practice and analytics in subjects such as math and English for students. It is offered globally and operates by subscription access to its exercises and reports.
Service in India
IXL offers India-facing pricing and sign-up options through its site and handles direct web purchases via its billing terms. Platform purchases through Apple or Google are billed and managed by those stores.
How to cancel IXL Learning
Cancel a web purchase (IXL.com)
- Sign into your IXL account on the website.
- Go to Subscription details in your account settings.
- Click “Cancel membership.”
- Cancellation takes effect immediately; access continues until the end of the current billing period.
Cancel purchases made via Apple or Google
- For iOS/App Store purchases: cancel using your Apple ID subscriptions in iOS Settings or the App Store subscriptions screen.
- For Google Play purchases: cancel via Google Play > Subscriptions on your Android device or the Play Store website.
- IXL does not control billing or cancellations made through Apple or Google; use those platform controls to cancel.
What happens when you cancel
Access after cancellation
When you cancel a web subscription, your access continues until the end of the current billing period. There is no immediate loss of access for the paid period remaining.
Account and data
Cancellation stops auto‑renewal; your account and historical progress remain associated with the account unless you request deletion. Contact support for account‑deletion requests if needed.
Will I get a refund?
Direct web purchases (IXL.com)
IXL offers a 30‑day satisfaction guarantee for direct web purchases. If you request a refund within 30 days of purchase you may be eligible for a full refund under that guarantee.
App Store and Google Play purchases
Refunds for purchases made through Apple or Google must be requested through those platforms. IXL does not issue refunds for App Store or Google Play purchases.
Proration and exceptions
- IXL does not provide prorated refunds for unused portions after the 30‑day window.
- No statutory 14‑day cooling‑off is stated in IXL’s terms; IXL’s 30‑day policy applies to direct purchases.
For IXL’s official terms and refund details see the IXL Terms of Service: IXL Terms of Service.
IXL Learning plans and pricing
Indian monthly plans
The following prices reflect Indian family monthly pricing listed on IXL’s India pages (INR).
Notes on pricing
Annual plans or additional tiers may not be listed in INR on the Indian site; contact IXL support for complete annual or multi‑subject pricing details.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Math | ₹599.00 | Monthly | Unlimited access to Math topics (Indian pricing) |
| English | ₹599.00 | Monthly | Unlimited access to English language arts (Indian pricing) |
| Math & English | ₹949.00 | Monthly | Combined access to Math & English topics (Indian pricing) |
Your consumer rights in India
Cooling‑off and guarantees
Indian consumer law provides protections for online buyers, and some categories have a statutory cooling‑off period. Digital education subscriptions can be treated differently in specific cases.
IXL’s position versus statutory rights
- IXL’s direct 30‑day satisfaction guarantee is more generous than many default cooling periods.
- For purchases via third‑party platforms (Apple/Google), those platform refund rules and protections apply rather than IXL’s refund policy.
Escalation options
If you believe a refund or fair outcome is refused, you may raise a complaint with consumer forums or seek redress under Indian consumer protection laws; outcomes depend on case details.
Customer experiences
Positive feedback
Some users report that IXL is well organised and intuitive, and that customer support and learning resources are helpful for practice and progress tracking.
Negative feedback and concerns
Common complaints include frustration with the platform’s scoring (SmartScore) mechanics and stress for some learners. Review aggregates show mixed to negative experiences for some user groups.
Where to read reviews
- Trustpilot contains many user reviews about IXL experiences: Trustpilot - IXL.
- Parent and child reviews are available at Common Sense Media: Common Sense Media - adult reviews and Common Sense Media - child reviews.
Documentation checklist
What to prepare before contacting support
- Account email address used to register with IXL.
- Order number or transaction ID and date of purchase.
- Payment receipt or bank/ card statement showing the charge.
Extra materials that help
- Screenshots of subscription details or billing screen in your IXL account.
- Record of communication with Apple/Google if purchase was via those platforms.
Common mistakes
Canceling the wrong place
Many users try to cancel via the IXL website when the purchase was made through Apple or Google. That does not stop store billing. Always check which platform charged you.
Assuming prorated refunds
Users sometimes expect a prorated refund for unused time. IXL’s policy does not provide prorated refunds outside the 30‑day direct purchase guarantee.
Missing documentation
Not saving receipts or transaction IDs slows refund or dispute requests. Keep payment proof and subscription screenshots before contacting support.
Comparative recap
Quick comparison
| Method | Who handles billing | Refund eligible? | Access after cancel |
|---|---|---|---|
| Web (IXL.com) | IXL | Yes - full refund within 30 days; no proration otherwise | Access until end of current billing period |
| App Store (iOS) | Apple / App Store | Refunds via Apple’s policies; contact Apple | Depends on Apple’s subscription handling |
| Google Play (Android) | Google Play | Refunds via Google Play policies; contact Google | Depends on Google Play’s subscription handling |
Takeaway
Cancel where you were billed. For web purchases, request within 30 days for a possible full refund. For store purchases, use the store’s refund process.
After cancelling
Next steps
- Confirm cancellation by checking Subscription details in your IXL account and saving confirmation screenshots.
- If you paid via Apple/Google, verify cancellation in your App Store or Google Play subscriptions and save the confirmation email or screenshot.
Helpful links
- IXL Terms of Service and refund/cancellation policies: IXL Terms of Service.
- Read user feedback on refunds and experience: Trustpilot - IXL reviews.
- Parent and child reviews and perspectives: Common Sense Media - adult and Common Sense Media - child.
Address
Registered address
7B, KG 360 IT Business Park, 231/1 Dr MGR Salai, Perungudi, Chennai 600096, India.
Notes
If you need corporate or legal contact details beyond this address, contact IXL through the support and legal links provided on their site or in your billing emails.