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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Kaplan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kaplan: Easy Method
What is Kaplan
Overview
Kaplan is a global education provider offering test preparation, professional training, and online courses. Services include on-demand content, live classes, and study materials for exams such as SAT, GRE, and professional qualifications.
Services in India
In India Kaplan sells books, on-demand courses and longer access products through local retailers and global platforms. Policies for subscriptions, refunds and cancellations are governed by Kaplan's terms and conditions.
How to cancel Kaplan
Required method
All cancellation requests must be submitted in writing to Kaplan customer service. Kaplan states that cancellations apply only to future billing periods and payments already made are non‑refundable except as stated in their terms.
Step-by-step cancellation
- Locate your order or subscription details and payment receipt.
- Prepare a written cancellation request including your name, account email, order number and reason.
- Send the written request to Kaplan customer service (follow contact details in your purchase confirmation or terms).
- Submit the request before the end of your current billing period to prevent auto‑renewal; you keep access until the cycle ends.
- Keep a copy of the written request and any reply from Kaplan as proof.
What happens when you cancel
Access and service
If you cancel before the end of the billing period you will retain full access until that period ends. Cancellation prevents future automatic renewals but does not always end access immediately.
Data and account
Kaplan's terms describe rights around billing and refunds, but do not replace specific data‑retention language in your account settings. Keep copies of course work or certificates if needed before expiry.
Will I get a refund?
14-day cancellation window
Kaplan offers a 14‑day cancellation window. If you cancel within this period you are eligible for a full refund, minus fees for any services already rendered.
After 14 days and exceptions
- After the 14‑day period, no refunds are given for tuition already paid in normal circumstances.
- If Kaplan cancels the program, a full refund of unused fees will be issued.
- Refunds are returned to the original payer and to the original payment account, and are processed within 45 calendar days of cancellation.
Source: Kaplan terms and conditions.
Kaplan plans and pricing
Overview of available items
Below are current Indian pricing points gathered from Indian retailers and tracked listings. Prices and availability can change; contact the seller or Kaplan for latest pricing.
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Kaplan Digital SAT Prep Plus 2025 (Paperback + 1-year online access) | ₹1,999 (20% off MRP ₹2,499) | One time | Paperback book + 1-year access to online quizzes and videos |
| Kaplan Digital SAT Prep Total 2025 (Paperback) | ₹2,799 (20% off MRP ₹3,499) | One time | Comprehensive prep book |
| Kaplan Digital SAT Prep Plus 2025 (Amazon tracked price) | ₹1,500 (current tracked price; MRP ₹2,499) | One time | Includes 5 practice tests + strategies (via Amazon listing) |
| Kaplan GRE Prep Plus 2024 - 2025 | ₹1,998 (current tracked Amazon price; MRP ₹2,899) | One time | 6 practice tests + live classes + question bank + videos |
| Kaplan USMLE On‑Demand (Step 1 / Step 2 CK) | ₹110,000 (6 months) / ₹130,000 (12 months) | 6 or 12 months | Video lectures, Q‑bank, diagnostic exams, live content |
Your consumer rights in India
Cooling-off and statutory protections
Indian consumer rules often provide a statutory 'cooling‑off' right for digital purchases, typically 7 - 10 days. Kaplan's 14‑day cancellation window aligns with or exceeds this protection.
Remedies beyond the policy
- Beyond the 14 days, Kaplan's 'no refund for paid tuition' limits remedies under its contract.
- If services were misrepresented or deficient you may approach district consumer commissions for redress.
- Refunds to the original payer/account reflect anti‑money laundering practices and can complicate refunds for purchases made via third‑party platforms (App Store, Google Play).
Customer experiences
Positive feedback
Reviews for Kaplan India note good culture, learning opportunities, hybrid work and supportive managers on some platforms. Ratings on Glassdoor India and AmbitionBox show strengths in work/life balance and company culture.
Negative feedback
Some reviewers report concerns about leadership, internal politics, inconsistent rewards, and isolated reports of poor morale or micromanagement. Experiences vary by team and role.
See aggregated reviews for context: Glassdoor India reviews and Indeed India reviews.
Documentation checklist
Essential documents to include
- Order number or subscription ID.
- Proof of payment (bank statement, card transaction or invoice).
- Account username/email used to purchase.
- Clear written statement requesting cancellation and desired refund (if within 14 days).
Optional supporting documents
- Screenshots of the course access page showing dates of access.
- Copies of communications with Kaplan customer service.
- If purchased via App Store/Google Play, a copy of the platform receipt.
Common mistakes
Assuming verbal cancellation is enough
Many users assume a phone call or chat is sufficient. Kaplan requires cancellations in writing; always send a written request and retain confirmation.
Missing the billing cutoff or 14-day window
Waiting until after the billing period ends can result in an unwanted renewal. Missing the 14‑day refund window means tuition already paid is generally non‑refundable unless Kaplan cancels the program.
Comparative recap
Quick comparison
| Feature | Kaplan | Typical online education provider |
|---|---|---|
| Cancellation method | Written request to customer service | Varies; often in‑app or written request |
| Refund window | 14 days (full refund minus fees for services rendered) | 7 - 14 days common |
| Refund after window | No refund for tuition already paid (except if Kaplan cancels) | Some providers offer partial refunds; policies vary |
| Refund processing | Back to original payer/account within 45 days | Typically back to original method within 7 - 30 days |
Takeaway
Kaplan's policy is standard for many large providers but leans conservative after the 14‑day window. Confirm platform‑specific rules for purchases made via third parties.
After cancelling
Follow-up actions
- Retain confirmation email or written reply from Kaplan as proof of cancellation.
- Monitor the original payment account for the refund (if eligible) for up to 45 calendar days.
- If the purchase was made via a third‑party store (App Store/Google Play), check that store's cancellation/refund flow as Kaplan may not control those funds.
Helpful links
Kaplan terms and conditions (cancellation and refund details): https://www.kaplaninternational.com/terms-and-conditions
Read user reviews and experiences: Glassdoor India | Indeed India
Address
Registered office (India)
226, Tribhuvan Complex, Ishwar Nagar, Friends Colony (West), New Delhi 110065, India
Notes on sending written requests
Send your written cancellation request to Kaplan customer service using the contact details provided on your purchase confirmation or the Kaplan terms page. Keep postal or delivery proof if sending physical mail.