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Cancel LANGOTALK
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I hereby notify you of my decision to terminate the contract relating to the Langotalk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Langotalk: Easy Method
What is Langotalk
Overview
Langotalk is an online language-learning platform offering subscription access and live tutoring sessions with native speakers and AI-based conversation practice.
Core features
Features include a subscription service for on-demand practice and a marketplace for booking live tutoring lessons with individual tutors.
How to cancel Langotalk
Cancel via website (web subscription)
- Sign in to Langotalk on the web.
- Go to Settings → Subscription to manage and cancel your subscription.
- For step-by-step official guidance, see the help article: How can I cancel my Langua subscription?.
Cancel via app stores and tutoring marketplace
- Apple App Store: Cancel through Apple’s subscription management. Langotalk cannot cancel App Store subscriptions on your behalf; Apple handles billing and refunds for App Store purchases.
- Google Play Store: Cancel through your Google Play subscriptions. Refund eligibility differs by platform and is handled by Google.
- Tutoring lessons (marketplace): Cancel or reschedule lessons from your account dashboard up to 24 hours before a lesson begins; cancellations within 24 hours are not allowed.
What happens when you cancel
Access and renewal
When you cancel an active subscription, access typically continues until the end of the paid billing period.
Auto-renewal is stopped for future periods; you will not be charged again after the current period ends (depending on platform rules).
Data and account
Your account and learning data usually remain associated with your account after cancellation, but access to subscriber-only content will end.
If you want data removed or have concerns, contact support via the official channels listed below.
Will I get a refund?
General refund policy
- Web and Google Play purchases: Langotalk offers a 30-day money-back guarantee for eligible purchases made via the website or Google Play.
- Apple App Store purchases: These are excluded from Langotalk’s 30-day guarantee; refunds must be requested from Apple under Apple’s policies.
Tutoring credits and fees
- Tutoring session credits: You can request a refund within 30 days of purchase for eligible credits.
- Payment processing fees (Stripe): Stripe fees are non-refundable. Example processing fees include roughly 2.9% + $0.30 for US cards and 3.9% + $0.30 for international cards; these are deducted where applicable.
- For official details on refunds, consult: What is the refunds policy?.
Langotalk plans and pricing
Pricing availability
Current plan prices are not listed in the official help pages provided here. Pricing can vary by country, promotions, and platform.
Contact Langotalk or check the app/store listing for live prices before purchasing.
Platform differences
Prices, billing currency, and refund handling may differ between the website, Google Play, and the Apple App Store.
Always verify the final price and terms on the checkout screen for the platform you use.
| Plan | Price | Period |
|---|---|---|
| Subscription (web & Google Play) | Contact for pricing | Varies |
| Subscription (Apple App Store) | Contact for pricing | Varies |
| Tutoring session credits (marketplace) | Contact for pricing | One-off / Package |
Your consumer rights in India
Applicable laws
Indian users are protected under the Consumer Protection Act, 2019, which requires clear terms, fair pricing, and grievance redressal by traders and service providers.
Langotalk’s publicly stated 30-day guarantee for web and Google Play purchases offers a consumer-friendly window beyond the minimums in many jurisdictions.
Practical steps for Indian consumers
- Check whether your purchase was through the website, Google Play, or Apple App Store - this determines the refund route.
- If Apple handled the sale, you must raise refund requests through Apple’s support or App Store purchase history.
- Keep purchase receipts, screenshots of terms, and any correspondence for grievance filing if needed.
Customer experiences
Positive feedback
Some users praise Langotalk for its conversation-based practice and helpful UX, noting it makes speaking practice more engaging and practical.
Users have highlighted benefits for listening and speaking practice, especially with AI-driven conversation features.
Negative feedback
Common complaints include difficulty cancelling subscriptions, perceived “trap” designs, and slow or unhelpful customer support responses.
Other reported issues include microphone problems, erroneous charges, and loss of progress after UI changes. These appear in external reviews and should be considered before purchase.
Documentation checklist
Before you cancel
- Screenshot or note where you subscribed (website, Google Play, or Apple App Store).
- Keep the order confirmation email, payment receipt, and subscription start date.
If you request a refund
- Save any support tickets or email exchanges with Langotalk or the platform provider.
- Record transaction IDs and payment method details (card, PayPal, or app-store billing) to speed processing.
Common mistakes
Subscription source confusion
A frequent mistake is trying to cancel on the website when the subscription was bought via the Apple App Store. App Store subscriptions must be cancelled through Apple, not Langotalk.
Timing and refund expectations
Another common error is assuming an immediate refund after cancellation. Refunds depend on the platform and the 30-day eligibility window; processing and fee deductions may apply.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences across platforms and services offered by Langotalk.
| Feature | Website | Google Play | Apple App Store | Tutoring sessions |
|---|---|---|---|---|
| How to cancel | Settings → Subscription on web | Cancel via Google Play subscriptions | Cancel via Apple subscription management | Cancel/reschedule from dashboard (up to 24h prior) |
| Refund eligibility | 30-day money-back guarantee | 30-day money-back guarantee (platform rules apply) | Not covered by Langotalk’s 30-day guarantee; ask Apple | Refundable within 30 days (processing fees may apply) |
| Who processes refund | Langotalk (via Stripe/payment processor) | Langotalk/Google Play (varies) | Apple processes refunds | Langotalk (credits) - Stripe fees non-refundable |
| Timing and fees | Subject to Langotalk processing; Stripe fees may be deducted | Subject to Google Play policy and Langotalk terms | Subject to Apple’s policies and timing | Stripe processing fees (example: ~2.9%+$0.30 or ~3.9%+$0.30) are not refunded |
After cancelling
What to check
- Confirm you received a cancellation confirmation email or on-screen confirmation.
- Verify your billing statement for any unexpected charges after cancellation and save relevant screenshots.
Where to get help
- Official cancellation instructions: How can I cancel my Langua subscription?
- Refunds and policy details: What is the refunds policy?
- Terms and privacy details: Terms and privacy
Address
Company address
Vital 12, Tel Aviv, Tel Aviv 4333113, Israel
Postal/contact note
This address is the published company address. For billing, refunds, or formal notices, use the official support channels listed above and keep written records of any correspondence.