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I hereby notify you of my decision to terminate the contract relating to the Learnworlds service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Learnworlds: Easy Method
What is LearnWorlds
Overview
LearnWorlds is an online platform for creating, selling, and managing interactive courses. It offers tools such as quizzes, certificates, analytics, white‑label branding, and interactive video features.
Who uses it
Creators, trainers, and organisations use LearnWorlds to host paid or free courses, automate learners' journeys, and track learner performance. The platform supports integrations with common payment providers.
How to cancel LearnWorlds
Cancel via web (self-serve)
- Sign in to your LearnWorlds account.
- Go to My Account → Account & Billing → Subscriptions.
- Find the active subscription and click Cancel subscription.
- Cancellation will take effect at the end of your current billing cycle.
Cancel mobile app subscriptions
- If you subscribed via the App Store or Google Play, do not use the web UI to cancel.
- Instead, open a support ticket with LearnWorlds or email support@learnworlds.com and request cancellation.
- Provide your account email, receipt, and platform (iOS or Android) to speed processing.
What happens when you cancel
Access after cancellation
When you cancel a LearnWorlds subscription from the web, your access remains active until the end of the current billing cycle. You can continue using course creation and student management features until that date.
Billing and auto‑renewal
Auto‑renewal stops after cancellation, so you will not be billed for the next cycle. For app store subscriptions, billing is handled by the store and cancellation must follow the store’s process or LearnWorlds support instructions.
Data and course content
Your courses, learner data, and account content typically remain in your account after subscription ends, but access to premium features may be restricted. Export important data before downgrade or after cancellation if you plan to leave the platform.
Will I get a refund?
General refund policy
If LearnWorlds cannot fulfil an order, payments taken will be refunded within 14 calendar days to the original payment method. This is stated in their Terms and covers failed fulfilment scenarios.
Cooling‑off and exceptions
- LearnWorlds refers to EU consumer rules and offers extended cancellation rights for EU consumers (contact within 30 days of start or 15 days of an auto‑renewal in some cases).
- Refunds for faulty or deficient services are processed within 14 calendar days under consumer legal rights described in their Terms.
Admin refunds and methods
On the admin side LearnWorlds supports refunds via its payments interface. Refunds are full refunds returned to the original payment method (Stripe, PayPal, wallets supported); some methods require manual refunds.
For admin refund procedures see the official refund guidance linked below.
LearnWorlds plans and pricing
Pricing availability
Live pricing for LearnWorlds plans is not provided in the verified documentation used here.
How to get pricing
Contact LearnWorlds sales or check your account billing area for up‑to‑date plan costs and local currency pricing.
| Plan | Period | Price (INR) |
|---|---|---|
| Contact for pricing - check your LearnWorlds account billing or contact sales/support for current rates. | ||
Your consumer rights in India
Legal framework
Indian consumer law provides protections for unfair or deficient digital services under statutes such as the Consumer Protection Act and related rules. These laws allow remedies for deficient services, including repair, replacement, or refund.
How this applies to LearnWorlds users
- LearnWorlds’ public Terms largely reference EU consumer rules and do not state India‑specific cooling‑off rights.
- Indian users should still exercise general statutory consumer protection rights if services are deficient or misdescribed.
Recommended actions in India
If you have a problem, contact LearnWorlds support first and keep records. If unsatisfactory, you may escalate via applicable Indian consumer protection channels or a consumer forum with your documentation.
Customer experiences
Positive feedback
Many reviews praise LearnWorlds for responsive, knowledgeable customer support and strong interactive features like video, quizzes, certificates, and branding options.
See representative reviews on Capterra and Trustpilot for user opinions and feature highlights.
Negative feedback
- Some users report difficulties when migrating legacy course data - dates or histories may reset and affect certificates.
- Other feedback mentions complexity setting up advanced features and limited exit‑strategy options when transferring subscription ownership.
Where to read reviews
Trustpilot and Capterra host many user reviews showing both praise and criticisms; review pages give a broader picture of common strengths and weaknesses.
Documentation checklist
Essential items to gather
- Account email and username used with LearnWorlds.
- Subscription ID or billing reference shown in Account & Billing.
- Receipts, payment transaction IDs, and proof of purchase from your bank or payment provider.
- Screenshots of billing page, subscription status, and any error messages.
Support request details
- State whether the subscription was via web, App Store, or Google Play.
- Include desired outcome (cancel only, refund request, or data export) and preferred contact email.
Common mistakes
Expecting immediate refund
Users often assume cancellation triggers instant refunds. In most cases cancellation stops renewal; refunds depend on the reason and LearnWorlds’ refund rules, and may take up to 14 days if applicable.
Using wrong cancellation route
Another frequent error is cancelling the web subscription when the purchase was made through the App Store or Google Play. For app purchases you must follow store procedures or ask LearnWorlds support for help.
Not exporting data before downgrade
Some users lose convenient access to premium export features after downgrade. Export important course and learner data before the subscription ends to avoid surprises.
Comparative recap
Feature comparison overview
The table below provides a high‑level comparison of LearnWorlds against a typical competitor in the online course platform space.
How to use this table
Use it to set expectations about strengths and common trade‑offs when evaluating platforms.
| Feature | LearnWorlds | Typical competitor |
|---|---|---|
| Interactive video | Strong - praised in reviews | Variable - some platforms lack interactive tooling |
| Customization & white‑label | Strong - extensive branding options | Often limited unless higher tier |
| Customer support | Frequently rated fast and knowledgeable | Mixed - depends on provider |
| Onboarding complexity | Moderate to advanced - some features complex | Often simpler but less powerful |
| Exit / migration options | Reported friction for migrating subscriptions/ownership | Varies - some platforms offer clearer migration paths |
After cancelling
Immediate next steps
- Export student lists, course files, and important reports before access changes.
- Inform enrolled learners about upcoming access or feature changes and expected end date.
Where to get official help
Use the official cancellation article for step‑by‑step guidance: How to cancel your LearnWorlds subscription.
For admin refund procedures see: How to refund your users' payments via LearnWorlds.
Address
Head office
Gladstonos 120, Foloune Building, 2nd Floor, B1, Limassol 3032, Cyprus.
Local presence note
Public documentation does not specify an operational India postal address for LearnWorlds support. Indian users should contact LearnWorlds support via the support portal or support@learnworlds.com for account assistance.
Relevant review links
Read user reviews: Trustpilot - LearnWorlds reviews.
India‑focused reviews and feature notes: Capterra India - LearnWorlds.