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I hereby notify you of my decision to terminate the contract relating to the Lecturio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lecturio: Easy Method
What is Lecturio
Overview
Lecturio is an online education platform focused on medical and health-science courses, delivered through video lectures, concept pages, and practice question banks.
The service is subscription‑based and available via direct web purchase and as in‑app purchases through iOS and Google Play stores.
Main features
Core features include on‑demand video lectures, structured curricula, and exam prep tools depending on the plan purchased.
Some plans add Qbank access and AI assistant features; availability depends on the selected plan and region.
How to cancel Lecturio
Cancel a direct web purchase (Lecturio website)
- Log in to your Lecturio account.
- Go to Profile → Plans & Billing → Manage Subscription.
- Select Cancel subscription, provide a cancellation reason, and Confirm Cancellation.
- You will receive a confirmation email and the subscription status will show as “Canceled” with the access expiry date.
Official instructions: Lecturio help: deactivate automatic renewal.
Cancel during a free trial or app store purchase
- If you are in the 7‑day free trial, cancel via the same web process before the trial ends to avoid the first charge.
- If you subscribed through the iOS App Store or Google Play, you must cancel via the respective store’s subscription management (Apple/Google handles payments and renewals).
Official trial cancellation guidance: Lecturio help: cancel within the free trial.
What happens when you cancel
Access and expiry
After cancellation your subscription status will display as “Canceled” and the account will keep access until the paid period expires.
No further renewals will be charged after the cancellation takes effect.
Account data and billing
Lecturio retains account information for support and billing records; you can request copies of invoices or receipts as needed.
If you need proof of cancellation, keep the confirmation email sent after you cancel.
Will I get a refund?
Official refund policy
Lecturio’s stated policy for recurring plans purchased directly is that they do not offer refunds for renewals.
For that official policy reference: Lecturio Nursing help: deactivating automatic renewal.
Exceptions and legal revocation
- Under German law (applicable to Lecturio GmbH), customers have a 14‑day right to revoke a digital‑services contract with full refund if service has not started.
- If you expressly agreed that service delivery would start during the 14‑day period and accepted loss of the revocation right, the right may be forfeited.
Legal reference (revocation rules): Right of revocation (document).
Lecturio plans and pricing
Pricing overview
Below are in‑app purchase prices listed for India (Apple App Store listing) for Medical plans. Features vary by plan.
Prices are provided as listed in the verified source and are subject to change by the store.
| Plan | Price | Period | Features |
|---|---|---|---|
| Medical Basic - 1 month | ₹2,399 | Monthly | Full library access (Videos + Concept Pages), lacks Qbank & AI features |
| Medical Basic - 3 months | ₹4,499 | 3-month | Full library access (Videos + Concept Pages), lacks Qbank & AI features |
| Medical Basic - 12 months | ₹12,599 | Annual | Full library access (Videos + Concept Pages), lacks Qbank & AI features |
| Medical Premium - 1 month | ₹6,099 | Monthly | Full library access, Qbank, AI Assistant, exam prep features |
| Medical Premium - 3 months | ₹7,199 | 3-month | Full library access, Qbank, AI Assistant, exam prep features |
| Medical Premium - 12 months | ₹17,999 | Annual | Full library access, Qbank, AI Assistant, exam prep features |
Your consumer rights in India
Relevant legal principles
Under Indian consumer protection frameworks, e‑commerce providers must display clear return, refund, and grievance procedures.
Consumers may seek remedies if services are defective, deficient, or not as advertised.
Practical steps to enforce rights
- Keep all receipts, invoices, and cancellation confirmations.
- Raise the issue first via Lecturio support and escalate if unsatisfactory.
- If unresolved, consider filing a complaint with local consumer authorities or forums under Indian consumer protection rules.
Customer experiences
Positive feedback
Many users praise the quality and structure of Lecturio lectures and find the content useful for medical exam preparation.
Example: reviewers have described the lecture quality as excellent and above average for online medical education.
See sample user reviews: Trustpilot (IE).
Negative feedback and recurring issues
Common complaints include unexpected auto‑renewals, being charged after cancellation, and denied refund requests for renewals.
Users also report difficulties during cancellation and being required to select cancellation reasons.
See broader reviews: Trustpilot (global).
Documentation checklist
Essential documents to gather
- Account email and username used to subscribe.
- Order ID(s) or invoice numbers from purchase confirmations.
- Payment receipts or bank/credit card statements showing the charge.
- Screenshot(s) of subscription status and cancellation confirmation email.
Additional evidence (if disputing a charge)
- Correspondence with Lecturio support (dates and message copies).
- App Store/Google Play subscription screenshot if purchased via mobile store.
- Refund or chargeback reference numbers if requested from your bank.
Common mistakes
Wrong cancellation channel
Many users try to cancel on the Lecturio website when the subscription is billed by Apple or Google; cancellations must then be done in the respective store.
Always check whether the charge came from Apple/Google or directly from Lecturio before cancelling.
Not saving confirmation and assuming refund
Some users do not save the cancellation confirmation and later have difficulty proving they cancelled before renewal.
Assuming an automatic refund will be issued is a frequent mistake - Lecturio’s policy limits refunds for recurring renewals.
Comparative recap
At‑a‑glance comparison
| Feature | Medical Basic (12 months) | Medical Premium (12 months) | Price |
|---|---|---|---|
| Access | Videos + Concept Pages | Videos, Concept Pages, Qbank, AI Assistant | Basic: ₹12,599 · Premium: ₹17,999 |
| Qbank | No | Yes | Included in Premium |
| AI & exam prep | No | Yes | Premium only |
| Billing method | Direct or in‑app purchases | Direct or in‑app purchases | Varies by purchase channel |
After cancelling
Immediate actions
Save the cancellation confirmation email and note the access expiry date shown in your account.
Check your bank or card statement to confirm no further charges occur after the expiry date.
Useful links and support
- How to deactivate automatic renewal: Lecturio help article
- Cancel within free trial: Lecturio free trial article
- Automatic renewal information (Nursing): Lecturio Nursing support
- Right of revocation (legal reference): Revocation document
- Customer reviews and experiences: Trustpilot reviews
Address
Corporate office
Käthe‑Kollwitz‑Straße 1, 04109 Leipzig, Germany.
Support resources
Use the Lecturio help center articles above for account and billing support; they are the official starting point for cancellations and disputes.