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I hereby notify you of my decision to terminate the contract relating to the Lingoda service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lingoda: Easy Method
What is Lingoda
Service overview
Lingoda is an online language school that offers live, teacher-led classes in languages such as English, Spanish, French and German.
Students choose subscription or package plans to join small-group or private lessons and learn via scheduled classes with certified teachers.
How customers use it
Users subscribe to monthly plans, join time-limited Sprints, or try a short free trial before committing to a paid plan.
Purchases can be made on Lingoda's website or via mobile app stores (App Store / Google Play) using in-app purchases.
How to cancel Lingoda
Canceling a Web monthly subscription
- Sign in to your Lingoda account on the website.
- Go to Account Settings → Subscriptions (or Billing) and choose "Cancel".
- Confirm cancellation; this stops auto-renewal but you retain access until the end of the paid period.
Canceling Sprints, trials and app-store subscriptions
- Sprint: Contact Lingoda Customer Support within the first 14 days to request cancellation and a possible refund (refunds deduct classes taken).
- Free trial: Cancel via your Lingoda account within the 7-day trial window to avoid being charged.
- App Store / Google Play: Cancel via your Apple or Google subscription settings; Lingoda cannot cancel or refund app-store subscriptions directly.
What happens when you cancel
Access after cancellation
For web monthly plans, cancellation stops auto-renewal but you keep access to paid features until the end of your current billing period.
For trial cancellations made within the trial window, access typically ends when the trial expires and you are not charged.
Account data and billing
Lingoda retains account and billing records according to its policies; you may receive confirmation emails when cancellation completes.
If you cancel an app-store subscription, platform records control future billing and Lingoda does not manage those cancellations.
Will I get a refund?
14-day money-back guarantee
- General rule: You can cancel within 14 days of subscribing and request a refund.
- Any classes already taken will be deducted from the refundable amount before the refund is issued.
Exceptions and app-store purchases
- Sprint refunds: Only available if you contact support within 14 days; refund will be minus classes attended.
- App Store / Google Play purchases: Refunds and cancellations are handled by Apple or Google, not by Lingoda.
Lingoda plans and pricing
Pricing summary
Lingoda’s official pricing on the website is shown in USD, EUR and GBP. INR pricing is not listed on the site except for an App Store in-app purchase.
Below is the verified INR item and guidance for other plans.
| Plan | Price | Period | Features |
|---|---|---|---|
| 12 Group Classes (App Store In‑App Purchase) | ₹29,900 | One-time / Recurring per package | Access to 12 group classes via Lingoda companion app on iOS (in‑app purchase) |
| Monthly plan (Web) | See Lingoda pricing (USD / EUR / GBP) | Monthly | Subscription-based access to scheduled group or private classes; billed on website |
Your consumer rights in India
Cooling-off and refunds
Lingoda offers a 14-day money-back guarantee which functions like a cooling-off period for online subscriptions in many jurisdictions.
Indian consumers should note that similar consumer-protection principles may apply locally, but enforcement and platform-specific rules vary.
App-store purchases and platform rules
If you purchased through Apple or Google, your refund and cancellation rights are governed by those platforms' policies.
Keep proof of purchase, correspondence and transaction records when requesting refunds under Indian consumer protection rules.
Customer experiences
What users like
Many customers praise Lingoda’s structured classes, small group sizes and enthusiastic teachers, reporting visible improvement in language skills.
Responsive customer service and flexible scheduling are also commonly appreciated by students enrolled in Sprints and monthly plans.
Common complaints
Some users report confusing subscription and billing cycles, and difficulty obtaining refunds or cancelling trials in time.
Other pain points include strict missed-class credit policies and frustrations with Sprint refund rules or feeling trapped by subscription loops.
For user reviews, see Lingoda's profile on Trustpilot: Trustpilot - Lingoda.
Documentation checklist
What to prepare before contacting support
- Order confirmation email or receipt showing purchase date and plan details.
- Account email address and subscription ID (if available).
- Payment proof (bank/ card statement) and screenshots of your subscription page.
Evidence for refunds or disputes
- Class attendance records (to show which classes were taken).
- Copies of any cancellation attempts, timestamps and support ticket IDs.
- If purchased via App Store/Google Play, the platform purchase record and refund request ID.
Common mistakes
Missing the cancellation window
A frequent error is cancelling after the 7‑day trial or 14‑day money‑back period expires, which may forfeit refund eligibility.
Always note the exact date and time you started the trial or subscription and set a reminder to cancel within the window if needed.
Using the wrong cancellation path
Some users try to cancel App Store/Google Play subscriptions through Lingoda’s website; that does not stop platform billing.
Similarly, Sprint refund requests must be directed to Lingoda support within 14 days; following the wrong process delays resolution.
Comparative recap
Quick comparison
The table below compares key cancellation and refund characteristics of common Lingoda purchase routes.
| Method | Refund eligible | Ease to cancel | Notes |
|---|---|---|---|
| Web - Monthly plan | Not usually refundable after 14 days; cancels auto‑renewal | Cancel in account settings (easy) | Access retained until end of paid period |
| Web - Sprint | Refund possible if canceled within 14 days; classes deducted | Contact support (required) | Refund minus classes taken |
| Web - Free trial | Cancel within 7 days to avoid charges | Cancel in account settings | No fee if cancelled during trial |
| App Store / Google Play | Subject to platform refund rules (Apple/Google) | Cancel via App Store / Google Play subscriptions | Lingoda cannot process these cancellations directly |
After cancelling
What to track post-cancellation
Save confirmation emails, screenshots of the cancellation page, and any support ticket IDs until billing and access are fully resolved.
Monitor your payment method for unexpected charges in the following billing cycle.
Further help and links
If you need pricing or refund policy details, consult Lingoda’s official pricing and guarantee page: Lingoda Pricing.
For a practical step-by-step cancellation walkthrough and tips, see this guide: Postclic - How to cancel Lingoda.
To read community reviews before or after cancelling, see: Trustpilot - Lingoda.
Address
Company headquarters
Lingoda GmbH
Zimmerstraße 69, 10117 Berlin, Germany
Contact notes
For refunds and subscription questions, use Lingoda’s website support channels. Postal contact is listed for corporate correspondence only.