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Cancel MASTERCLASS
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Masterclass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Masterclass: Easy Method
What is MasterClass
Overview
MasterClass is an online subscription platform offering video courses taught by industry experts across subjects like cooking, writing, music, and filmmaking.
Access is granted via an annual All-Access Pass or platform-specific purchases; content is delivered on MasterClass’s website and supported apps.
How it operates
Subscriptions typically auto-renew on an annual basis unless cancelled before the renewal date.
Purchases made through third parties (Apple, Google, Roku) are handled by those providers and follow their billing rules.
How to cancel MasterClass
Cancel via web (recommended)
- Go to MasterClass cancellation help.
- Log in at masterclass.com, open Settings → Membership → Cancel Membership.
- Follow on-screen prompts; cancellation takes effect at the end of the billing period.
Cancel on mobile platforms
- Apple (iOS): Cancel via your device’s iOS Subscription Settings / App Store account settings. MasterClass cannot cancel App Store subscriptions for you.
- Google Play (Android): Cancel in the Google Play Store app: Menu → Subscriptions → Cancel Subscription.
- Note: You cannot cancel a MasterClass subscription from within the MasterClass mobile app itself; use the web or the platform store.
What happens when you cancel
Access after cancellation
When you cancel on the web your membership remains active until the end of the current billing period.
You will retain course access for the remainder of that paid period; you will not be charged after that date.
Billing and account status
Auto-renewal is stopped at cancellation, but past payments are not automatically refunded unless eligible under the guarantee.
Your account (email, progress) typically remains on file so you can resume by re-subscribing later.
Will I get a refund?
30-day satisfaction guarantee (web purchases)
MasterClass offers a 30-day satisfaction guarantee for first-time purchases made directly on the website.
If you are eligible and request within 30 days, you may receive a full refund. See guarantee details.
Exceptions and third-party purchases
- Renewal charges, in-app purchases, redeemed gift subscriptions, and “At Work” accounts are not eligible for the 30-day refund.
- On Call memberships have a 7-day satisfaction guarantee. See the certificates and On Call policy links for specifics.
- Purchases made through Apple, Google Play or other marketplaces must be refunded through those providers; MasterClass cannot process those refunds. See requesting a refund.
- Approved refunds generally take 5 - 10 business days to process back to the original payment method.
MasterClass plans and pricing
Official App Store India annual prices
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual (All-Access Pass) | ₹11,900 | Annual | Access on 1 device |
| Duo | ₹19,900 | Annual | Access on 2 devices |
| Family | ₹24,900 | Annual | Access on up to 6 devices |
Notes on pricing
These prices reflect the App Store India listings as of February 2026 for in-app purchases on iOS devices.
Promotions or regional discounts may change the price at purchase; check the platform you use for final pricing.
Your consumer rights in India
Guarantee and exclusions
In India MasterClass’s policy grants a 30-day satisfaction guarantee for direct web purchases; renewals and in-app purchases are excluded.
On Call memberships and certain certificate programs have different windows (e.g., 7 days for On Call).
Third-party purchases and local law
In-app purchases are subject to the platform’s (Apple/Google) refund rules; MasterClass directs users to those providers for refunds.
The MasterClass Terms note local mandatory laws may override policy; users should check applicable Indian consumer protections if needed.
Customer experiences
Positive reports
- Some customers report timely, successful refunds after contacting support for eligible web purchases.
- Many users praise the course production quality and breadth of topics.
Negative reports
- Common complaints include difficulty cancelling, unexpected auto-renewals, and delays or poor responses from support.
- Refund friction is often reported for in-app purchases or renewals that fall outside the guarantee window.
Documentation checklist
What to gather before contacting support
- Order confirmation or receipt (email) showing purchase date and order ID.
- Screenshot of your subscription status from masterclass.com or the app store.
- Payment transaction reference from your bank or payment provider.
Additional items for third-party purchases
- If purchased via Apple/Google, include the App Store/Play Store receipt and subscription ID.
- For gifted or corporate accounts, gather the gift redemption or employer account details.
Common mistakes
Assuming app cancellation works
Many users try to cancel inside the MasterClass mobile app; app cancellations are not supported for App Store/Play Store subscriptions.
Always use the store subscription settings or the web Settings → Membership page depending on how you purchased.
Missing the refund window
Requesting a refund after the 30-day (or applicable) guarantee period is a frequent error; refunds are generally not granted after that window.
Renewal charges are typically non-refundable, so cancel before the renewal date to avoid further billing.
Comparative recap
How to cancel and refund at a glance
| Purchase method | Where to cancel | Refund eligibility |
|---|---|---|
| Direct web purchase (masterclass.com) | Settings → Membership on masterclass.com | Eligible for 30-day satisfaction guarantee (first-time purchases) |
| Apple App Store (iOS) | iOS Subscription Settings / App Store account | Refunds handled by Apple; MasterClass cannot process |
| Google Play (Android) | Google Play Store → Menu → Subscriptions | Refunds handled by Google Play; MasterClass cannot process |
Quick takeaways
- Cancel on the same platform used to subscribe to stop future charges.
- Request refunds within the applicable satisfaction window and provide order proof.
After cancelling
Immediate steps
Confirm cancellation by checking Membership settings on masterclass.com or your store subscription page.
Save confirmation emails or screenshots showing the cancellation and end-of-access date.
Useful links
- MasterClass cancellation help
- Requesting a refund (MasterClass)
- Managing Android auto-renewal (Google Play)
- MasterClass Terms of Service
Address
Corporate address
Yanka Industries, Inc. d/b/a MasterClass
660 4th Street, Suite 443, San Francisco, CA 94107, United States
Support contact
For account changes or refund requests, use the Help Center links above to contact MasterClass support through the official channels.