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Mel Science

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Termination letter drafted by a specialized lawyer
Sender
Mel Science Cancel Subscription | Postclic
Mel Science
E‑135/136, 2nd Floor, Amar Colony
110024 Lajpat Nagar IV India
support@melscience.com
Cancellation of Mel Science contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mel Science service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mel Science
E‑135/136, 2nd Floor, Amar Colony
110024 Lajpat Nagar IV , India
support@melscience.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Mel Science. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mel Science: Easy Method

What is Mel Science

Overview

Mel Science is a subscription service that sends hands-on science kits and provides interactive online lessons for children and teens. Kits are subject-focused (Chemistry, Physics, STEM, or specialised packs like Mel Med) and include materials plus digital lesson content.

How it is delivered

Delivery is by monthly or annual subscription, with physical kits shipped and supplementary content accessed through the Mel Science platform. Pricing and shipping to India may include additional fees such as import duties or taxes.

How to cancel Mel Science

Cancel via the Mel Science website (recommended for web subscriptions)

  • Sign in to your account on the Mel Science website.
  • Go to Subscription or Account settings and choose Cancel subscription.
  • Confirm cancellation and wait for a cancellation confirmation email from Mel Science; the cancellation is only effective once you receive that confirmation.
  • Reference: cancellation guide.

Cancel App Store (iOS) purchases

  • Open your Apple ID subscriptions in iOS settings and cancel there; Mel Science cannot cancel or refund App Store purchases directly.
  • If you need a refund for an iOS subscription, use Apple's refund process in your purchase history.
  • Reference: App Store cancellation note.

Cancel Google Play (Android) purchases

  • Open Google Play > Menu > Subscriptions and cancel the Mel Science subscription from your Google account.
  • Mel Science cannot access or cancel subscriptions bought through Google Play; refunds for such purchases are handled by Google Play support.
  • Reference: Google Play cancellation note.

What happens when you cancel

Access after cancellation

After cancelling a paid subscription you typically retain access until the end of the current paid period.

Access to digital lesson content may end at the subscription expiry; saved progress or account data is subject to Mel Science’s data policies.

Renewals and billing

Cancel before the next billing date to avoid being charged for the subsequent period. For annual plans billed up-front, cancellation rules depend on Mel Science’s terms and your original billing method.

If you bought through Apple or Google, billing and renewal are controlled by those platforms.

Account data

Account details and purchase history remain tied to your Mel Science account. Contact support for account data requests or deletion options per their terms.

Will I get a refund?

Refunds for web subscriptions

  • If you cancel properly before a billing event and within Mel Science’s published terms, eligible payments may be refunded.
  • Ensure cancellation is confirmed by email to support refund handling.
  • Reference: web cancellation/refund guidance.

Defective or damaged kits

Report defective or damaged kits on the day of receipt and return the kit unused within two weeks. Returns are shipped at your cost unless otherwise stated by Mel Science.

If Mel Science confirms a defect, they will refund the kit cost or not charge for it, including the delivery fee, per their terms.

Reference: terms on returns and defects.

App Store and Google Play purchases

  • Refunds for purchases made through Apple or Google are controlled by Apple/Google and not by Mel Science.
  • Contact Apple Support or Google Play Help for platform refunds.
  • Reference: platform purchase guidance.

Mel Science plans and pricing

Pricing summary

Official INR pricing is not publicly available on Mel Science’s India pages; below are approximate conversions and typical plan names based on available information.

Actual checkout cost in India may include shipping, import duties, taxes, or App Store regional adjustments.

Plan Price (approx.) Period Features
Mel Science (Chemistry / Physics / STEM) - Monthly Approx. ₹2,900 per month Monthly Single subject kit (Chemistry or Physics or STEM)
Mel Science (Chemistry / Physics / STEM) - Annual (averaged) Approx. ₹2,480 per month (billed annually) Monthly (billed annually) Single subject kit with annual billing discount
Mel Med (Medicine) Approx. ₹5,400 per month Monthly Medical science kit with professional tools
Mel Physics imported via Ubuy ₹403,416 (one-time listing) One-time Import listing (may be a marketplace listing)

Your consumer rights in India

Applicable protections

Indian consumers have protections for defective goods under the Consumer Protection Act, 2019. Practical remedies include refunds or replacements for defective physical products.

Mel Science’s same-day damage reporting and two-week return window for defective kits align with typical vendor return policies.

No statutory 14-day cooling-off for subscriptions

Under the Consumer Protection (E‑Commerce) Rules, refunds for digital or subscription services are governed by vendor policy rather than a mandatory 14‑day cooling-off period.

Mel Science’s published terms do not appear to offer a general 14‑day right-to-cancel for subscriptions, except where their terms explicitly allow it for defects or specific cases.

Customer experiences

Positive feedback

  • Users praise high-quality, lab-like experiments and strong educational value that fosters children’s interest in science.
  • Some reviews note prompt customer service, including replacements for lost starter boxes.
  • See example reviews: Trustpilot - Mel Science.

Negative feedback

  • Complaints include receiving kits that did not match original subscription preferences or expectations.
  • Some customers report being billed after attempting cancellation or difficulty stopping charges.
  • Occasional reports of missing parts or incomplete shipments are also noted in reviews.

Documentation checklist

Before you cancel

  • Account email and login credentials.
  • Subscription ID/order number and last billing date.
  • Copy of the cancellation confirmation email (once received).

If requesting a refund or return

  • Photos of damaged or missing kit parts (date-stamped if possible).
  • Proof of purchase and shipment tracking number.
  • Any communication with Mel Science support (tickets, emails).

Common mistakes

Canceling through the wrong channel

Many users try to cancel via email or site chat when the subscription was purchased through Apple or Google Play. Purchases made via Apple/Google must be cancelled in those accounts.

If you purchased via App Store or Google Play, contact the platform rather than Mel Science for subscription cancellation and platform refunds.

Not retaining confirmation

Failing to save the cancellation confirmation email is a frequent issue when customers are later charged. Always keep the confirmation and note the cancellation date.

If you are billed after cancellation, provide the confirmation email when contacting support or platform help.

Comparative recap

Key differences at a glance

Plan Approx. price Billing How to cancel
Monthly Mel Science (Chemistry/Physics/STEM) Approx. ₹2,900 / month Monthly Cancel on Mel Science website (if bought on site) or on App Store / Google Play if bought there
Annual Mel Science (averaged) Approx. ₹2,480 / month (billed annually) Annually (prepaid) Follow website cancellation; refunds governed by Mel Science terms
Mel Med Approx. ₹5,400 / month Monthly Cancel on platform of purchase; refunds for defects handled by Mel Science

After cancelling

What to do next

  • Save the cancellation confirmation email and check your payment method for any further charges.
  • If you were charged incorrectly after cancellation, contact Mel Science support with your confirmation and transaction details.

Helpful links and contacts

Address

Mel Science India contact address

E‑135/136, 2nd Floor, Amar Colony, Lajpat Nagar‑IV, New Delhi 110024, India.

Support reminder

For account-specific issues, log in to your Mel Science account and use official support channels. Keep documentation ready to speed up resolution.

FAQ

To cancel your Mel Science subscription via the website, sign in to your account, go to Subscription or Account settings, select Cancel subscription, and confirm the cancellation. Ensure you receive a cancellation confirmation email for proof.

To cancel your Mel Science subscription purchased through the App Store, open your iOS settings, go to your Apple ID subscriptions, and cancel there. Remember, Mel Science cannot cancel App Store purchases directly.

After cancelling your subscription, you typically retain access until the end of your current billing period. However, access to digital lesson content may end at subscription expiry.

If you cancel your Mel Science subscription properly before the next billing date and within their published terms, you may be eligible for a refund. Ensure your cancellation is confirmed by email.

To report a defective kit from Mel Science, notify them on the day of receipt and return the kit unused within two weeks. Returns are typically at your cost unless stated otherwise by Mel Science.