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I hereby notify you of my decision to terminate the contract relating to the Memrise service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Memrise: Easy Method
What is Memrise
Overview
Memrise is an online language-learning platform that uses spaced repetition, multimedia flashcards, and gamified exercises to help learners build vocabulary and conversational skills.
The service offers free and paid tiers, with premium features such as native-speaker videos, extended content, AI Buddies, and an ad-free experience.
Main features
Key features include vocabulary lessons, native-speaker video content, and personalized review schedules driven by spaced repetition.
Premium plans add extra content, AI practice tools, and offline or extended access depending on the plan purchased.
How to cancel Memrise
Cancel via Web (Memrise.com)
- Log in at Memrise on a browser using your account credentials.
- Click your profile icon, go to Settings → Account → Cancel Plan.
- Canceling the plan stops auto-renewal; you keep access until the end of the current billing cycle.
Cancel via Mobile (Google Play and Apple App Store)
- Google Play (Android): Open Google Play Store → Menu → Subscriptions → Select Memrise → Cancel subscription.
- Apple App Store (iOS): On your device go to Settings → [Your Name] → iTunes & App Store → Apple ID → Subscriptions → Select Memrise → Cancel Subscription.
- Note: If you purchased via a platform store (Google or Apple), cancellations and some refunds are handled by that store rather than via Memrise web settings.
What happens when you cancel
Access and renewal
Cancelling a Memrise subscription on the web disables auto-renewal but your premium access continues until the end of the paid billing period.
For platform purchases, canceling the subscription through Apple or Google will similarly stop future renewals while leaving access until the current term ends.
Data and account
Cancellation does not necessarily delete your Memrise account or learning progress; your profile, saved courses, and progress typically remain available under a free account.
If you want account deletion or export of data, request that separately through Memrise support or the account settings options provided by the service.
Will I get a refund?
Memrise refund policy (web purchases)
Memrise offers a 30-day money-back guarantee for Quarterly and Annual plans if purchased via the Memrise website.
- Contact Memrise within 30 days of activation to request a refund for eligible Quarterly or Annual plans.
- Monthly plans are excluded from the 30-day money-back guarantee.
- Refunds are processed back to the original payment account; allow the stated processing times.
Platform purchases and legal cancellation rights
Purchases made through Apple App Store or Google Play must follow those platforms' refund processes; Memrise cannot directly refund platform purchases in most cases.
There is also a referenced 14-day legal cancellation right under the Consumer Contracts Regulations (UK/EU) for eligible purchases; this may not apply in India - refer to local rules and the vendor/platform policies.
Memrise plans and pricing
Summary of commonly available plans
The table below lists typical Memrise plans and Indian price points observed in 2024 - 2025 app listings.
Features are generalized descriptions of premium access; actual benefits are confirmed at purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Monthly Language Learning Plan | ₹939 | monthly | Premium content, full vocab lessons, native-speaker videos, AI Buddies, ad-free |
| 3‑Month Language Learning Plan | ₹449 | 3 months | Same features as monthly, billed every 3 months |
| Annual Language Learning Plan | ₹3,999 | annual | Full-year access to premium features |
| 20% off Annual Pro | ₹4,499 | annual | Annual access with a promotional discount |
| Lifetime Plan Offer | ₹6,900 | Lifetime | One-time payment for permanent premium access |
| Lifetime Plan Offer (alt) | ₹7,900 | Lifetime | Alternate lifetime offer, possibly higher tier |
| Memrise Subscription Offer (varied) | ₹3,749 to ₹6,700 | Varies | Special promotional subscription pricing ranges |
Your consumer rights in India
Applicable rights and vendor policies
Memrise publishes EU/UK-based protections such as a 14-day cancellation right and a 30-day guarantee for certain plans purchased via the web.
These published policies set expectations for refunds and cancellations for web purchases where the vendor controls payment and fulfillment.
Local considerations for India
EU/UK regulations may not legally apply in India. Indian consumers should consult local consumer law or consumer-protection authorities for enforceable rights.
For in-app purchases made through Apple or Google, refunds and disputes are governed by those platform providers and local platform policies.
Customer experiences
Positive feedback
Many users praise Memrise for enjoyable exercises, effective vocabulary practice, native-speaker videos, and helpful customer service in some cases.
Users often report the app is engaging and effective for building and retaining vocabulary without rigid 'lives' mechanics.
Common complaints
Negative reports include difficulty cancelling subscriptions, unexpected auto-renewal charges, and unresponsive support in some lifetime subscription disputes.
Other complaints note loss of progress, deletion of community courses, app crashes during review sessions, and platform-related refund challenges.
Documentation checklist
What to prepare before contacting support
- Account email or username used for Memrise.
- Order or transaction ID from your purchase receipt.
- Date of purchase or activation and the platform used (Web, Apple, Google).
- Screenshots of billing statements, subscription screens, or error messages.
Where to submit requests
- For web purchases, use Memrise account settings or the Contact/Support option in your Memrise account to request cancellations or refunds.
- For Apple or Google purchases, submit refund or cancellation requests through Apple Support or Google Play support respectively.
Common mistakes
Cancellation mistakes
One frequent mistake is canceling the app on the device but not canceling the subscription through the platform that billed you (Apple/Google) or the Memrise web account.
Another common error is assuming a lifetime purchase prevents any future charges without keeping proof of the original lifetime order.
Refund mistakes
Users sometimes miss the refund window (30 days for web annual/quarterly, or platform-specific windows) and then expect a refund outside the stated policy.
Another error is contacting Memrise for refunds of purchases made via Apple/Google instead of requesting the refund through the platform that processed the payment.
Comparative recap
Quick comparison by purchase channel
The table below summarizes cancellation ease, typical refund windows, and recommended actions by channel.
| Channel | Period | Ease of cancellation | Refund window | Recommended action |
|---|---|---|---|---|
| Web (Memrise.com) | Varies | Easy via account Settings → Cancel Plan | 30 days for Quarterly/Annual (web-only guarantee) | Cancel in account, contact Memrise within 30 days for eligible refunds |
| Google Play (Android) | Varies | Cancel in Google Play Subscriptions | Platform-dependent; request via Google Play | Use Google Play Subscriptions and support for refunds |
| Apple App Store (iOS) | Varies | Cancel in iOS Subscriptions settings | Platform-dependent; request via Apple | Use Apple Subscriptions and Apple Support for refunds |
After cancelling
Next steps to verify
Confirm that auto-renewal is turned off in the account or platform subscription settings and keep a screenshot of the cancellation confirmation.
Check your bank or card statement after the next billing date to ensure no further charges were applied.
Contact & support
If you need a refund or further help, prepare your documentation and submit a request through Memrise account support (for web purchases) or through the appropriate platform support (Apple or Google) for in-app purchases.
Keep copies of all correspondence and allow the stated processing times for refund handling.
Address
Corporate address
Memrise is a UK-based company. The available corporate address is:
27 Old Gloucester Street, London WC1N 3AX, United Kingdom
Notes on mailing
Memrise does not maintain a separate India office address for cancellations; physical mail to the corporate address may not speed up digital subscription or refund processes.
For faster resolution, use the in-account support options or the platform provider's support channels for purchases made through Apple or Google.