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Cancel MENTORBOX
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mentorbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mentorbox: Easy Method
What is MentorBox
Service overview
MentorBox is an online education platform that provides curated book summaries, video lessons and mentoring sessions from industry leaders and thinkers.
How users access content
Subscribers receive access to tutorials, mentor sessions and supplemental materials across devices via the MentorBox app and web platform.
How to cancel MentorBox
Cancel direct with MentorBox (web)
- Email: send a cancellation request to support@getmentorbox.com.
- Phone: call MentorBox at 1.888.330.5374 to request cancellation.
- Effect: cancellation stops future renewals but your subscription remains active until the end of the current paid term.
- Source: MentorBox terms note these direct-contact options and renewal handling (terms).
Cancel via app stores
- If you subscribed through Apple App Store or Google Play, cancel through your App Store or Google Play account settings.
- MentorBox does not publish a separate cancellation policy for in‑store purchases; platform rules apply for refunds and cancellations (store note).
- Check your purchase method before contacting MentorBox support.
What happens when you cancel
Access after cancellation
Your subscription stays active until the end of the current paid term even after cancellation; you retain access until that date.
Renewal and billing
Cancellation prevents future automatic renewals but does not typically trigger prorated refunds for unused time unless required by law.
Data and account
Account data (profile, progress, saved content) is generally retained according to MentorBox policies; request specifics from support when cancelling.
Will I get a refund?
MentorBox refund policy
MentorBox advertises a 30-day money-back guarantee for purchases; users can request refunds via email within 30 days of purchase.
Exceptions and practical issues
- Refunds are processed within hours to several days, but many users report delays and responsiveness problems (report).
- MentorBox terms do not state a general 14-day statutory cooling-off period; specific short statutory rights apply only in certain jurisdictions (terms).
MentorBox plans and pricing
Pricing summary
Hourly and per-session rates reported for mentoring services in INR are shown below.
Note on subscription pricing
No official monthly or annual subscription pricing in INR (2024/2025) was available in the public sources; session/hour rates are from reported profiles.
| Plan | Price | Period | Features |
|---|---|---|---|
| One-on-one session | ₹2,000/hr | Per hour | Individual mentoring session |
| Group session (5 - 10 mentees) | ₹400 - ₹500 per person | Per session | Group mentoring session |
| Soft-skills one-on-one | ₹3,000/hr | Per hour | One-on-one soft-skills session |
| Soft-skills group session | ₹720 per person | Per session | Group soft-skills session |
Your consumer rights in India
General protections
Indian consumers are protected against unfair trade practices such as unauthorized charges or failure to honour cancellation requests under the Consumer Protection Act, 2019.
Cross-border enforcement and platform purchases
- MentorBox is U.S.-based; cross-border remedies can be harder to enforce directly in India.
- If you purchased via Apple or Google, you can seek refunds through those platforms under their regional policies.
- For unauthorized charges, banks in India can be asked to dispute transactions and initiate chargebacks.
Customer experiences
Positive feedback
Some users report the MentorBox app functions well across devices and provides useful mentor content and summaries (review).
Negative feedback
- Many complaints on review sites cite difficulty cancelling and continued billing after cancellation (reviews).
- Reports include unresponsive customer support, unauthorized charges, and slow refund handling.
Documentation checklist
Before you contact support
- Order/transaction ID, date of purchase and payment method.
- Screenshot or copy of the subscription page and any confirmation emails.
When you request cancellation or refund
- Save email timestamps and any chat transcripts with support.
- Record the phone call time and the name/ID of the agent if given.
Common mistakes
Not checking purchase channel
Example: trying to cancel through MentorBox support when the subscription was purchased via the App Store; the store controls the subscription and must be used to cancel.
Failing to keep proof
Example: not saving confirmation emails or chat transcripts, which makes disputes and refund requests harder to resolve with support or your bank.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund options by method to help you choose the right next step.
How to use this table
- Locate the row matching how you purchased (direct web or app store) and follow the recommended actions.
- Keep the documentation listed earlier when you submit requests or disputes.
| Method | Ease of cancellation | Refund policy | Notes |
|---|---|---|---|
| Direct (MentorBox web) | Moderate - email or phone required | 30-day money-back guarantee; no prorated refunds normally | Cancel via support@getmentorbox.com or 1.888.330.5374 |
| Apple App Store / Google Play | Managed via the store account settings | Subject to App Store / Google Play refund policies | MentorBox refers to platform rules for store purchases (store note). |
| Refund requests | Varies - email support recommended | Claims processed within hours to several days; user reports of delays exist | See user reports and experiences for likely timelines (user report). |
After cancelling
If charges continue
- Contact MentorBox support again and provide your cancellation proof.
- If unresolved, contact your bank or card issuer to dispute unauthorized or recurring charges.
Useful links
- MentorBox terms and contact (cancellation details): MentorBox terms.
- Notes on store purchases: App store/Google Play note.
- Independent review and user-report summary: user report.
- Public user reviews and complaints: Trustpilot.
Address
Registered contact address
C-05, Kailash Dham, Dongre Park, Chembur, Mumbai 400074, India.
Support contact reminder
For cancellations and refunds contact: support@getmentorbox.com or call 1.888.330.5374.