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Mimo

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Termination letter drafted by a specialized lawyer
Sender
Mimo Cancel Subscription | Postclic
Mimo
Avenca Plaza, Street Rei Katyavala 43/45, 11th Floor
Luanda Angola
support@getmimo.com
Cancellation of Mimo contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mimo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mimo
Avenca Plaza, Street Rei Katyavala 43/45, 11th Floor
Luanda , Angola
support@getmimo.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Mimo. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mimo: Easy Method

What is Mimo

Overview

Mimo is an app and web platform that teaches coding through short interactive lessons and projects.

It uses bite-sized exercises, step-by-step explanations and gamified elements to help beginners learn programming skills.

Primary uses

People use Mimo to learn languages like Python, JavaScript, HTML/CSS and to build foundational coding habits.

Subscriptions unlock pro features and additional projects; basic content may be available for free.

How to cancel Mimo

If you subscribed via iOS (App Store)

  • Open the Settings app or the App Store on your iPhone/iPad.
  • Go to your Apple ID > Subscriptions and find Mimo, then tap Cancel Subscription.
  • Mimo cannot cancel App Store subscriptions for you; Apple controls them.
  • See: How do I cancel my Mimo subscription?

If you subscribed via Google Play or on Android

  • Open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions.
  • Find Mimo and choose Cancel subscription to stop renewals.
  • Google Play manages Android refunds and subscription status for Play purchases.
  • See: How do I cancel my Mimo subscription?

If you subscribed via Mimo's website (web)

  • Log in at https://mimo.org/ and open Account or Subscription settings.
  • Stop or cancel your subscription from those settings to prevent renewal.
  • If you cannot cancel online, contact Mimo support via the help article linked below.
  • See: How do I cancel my Mimo subscription?

What happens when you cancel

Access after cancellation

Canceling typically prevents future automatic renewals but usually does not remove access immediately.

Most users retain access to paid features until the end of the current paid billing period.

Data and account

Your Mimo account (progress, profile) is normally retained after cancelation unless you delete the account.

If you want data removed, request account deletion through Mimo support or account settings.

Will I get a refund?

iOS (App Store) refunds

Apple handles refunds for purchases made in the App Store; contact Apple to request a refund.

Mimo does not control App Store refund decisions. See: How can I get a refund for Mimo?

Android (Google Play) and Web refunds

  • Google Play: Request a refund via Google Play within 48 hours of purchase for the best chance of an automatic refund.
  • After 48 hours on Android: you can still submit a refund request to Mimo with your Google receipt; refunds are discretionary.
  • Web: Submit a refund request to Mimo support with your receipt; Mimo reviews and decides refunds case-by-case.
  • The Help Center does not reference a guaranteed statutory 14-day cooling-off refund for purchases.

Mimo plans and pricing

Current price list (App Store, India - as listed)

Plan Price Period Features
Mimo Pro: A Better Way to Code ₹6,900 - -
Mimo Pro: Learn to Code Faster ₹6,700 - -
Pro: Learn with better tools ₹849 - -
Mimo Pro: A Year of Coding ₹7,200 - -
Pro: Learn to Code on the Go ₹999 - -
Mimo Premium Monthly ₹789 Monthly -
Mimo Premium Yearly ₹2,349 Yearly -
Mimo Premium ₹3,799 - -

Notes on pricing

Prices shown reflect in-app purchases in the App Store (India) listing as of late 2025 and may change.

For exact current prices on your device, check the App Store, Google Play, or mimo.org before purchasing.

Your consumer rights in India

Applicable protections

Indian consumer law requires clear cancellation and refund policies and protection against unfair trade practices.

Platforms should provide grievance redressal and avoid misleading subscription designs.

How to escalate if needed

  • Use the National Consumer Helpline or relevant consumer commission if your refund or cancellation dispute cannot be resolved.
  • Document communications, receipts and timestamps before filing a complaint for faster resolution.

Customer experiences

Positive feedback

Many users praise Mimo for bite-sized, well-structured lessons and an engaging, gamified learning experience.

Trustpilot reviews frequently note the app’s suitability for beginners and a motivating interface. See: Mimo on Trustpilot

Common complaints

Some users report technical issues such as freezing after exercises and the need to reload the app.

There are complaints about content or projects gated behind higher-tier plans and unexpected renewals or unclear renewal reminders.

Documentation checklist

Before requesting a refund or filing a complaint

  • Subscription receipt (App Store / Google Play / mimo.org) showing purchase date and transaction ID.
  • Account email or username used for the Mimo subscription.
  • Screenshots of subscription status, billing, and any in-app purchase confirmations.
  • Copies of any communications with Mimo support or the store (timestamps included).

Helpful extra items

  • Proof of cancellation attempts (screenshots of App Store/Play Store cancellation page).
  • Bank or card statements showing the charged amount, if needed for dispute resolution.

Common mistakes

Cancelling in the wrong place

Example: Trying to cancel a Play Store subscription from the Mimo app. Subscriptions bought through stores must be cancelled via those stores.

Always check where you originally purchased and cancel there.

Missing receipts or timestamps

Example: Asking for a refund without providing the Google Play receipt or exact purchase date delays decisions.

Keep transaction receipts and screenshots before contacting support or the store.

Comparative recap

At-a-glance comparison

Platform Cancellation method Refund availability Notes / Link
iOS (App Store) Cancel via Apple ID > Subscriptions Apple handles refunds; contact Apple Cancel FAQ
Android (Google Play) Cancel from Google Play subscriptions Refund via Google within 48 hours; after that, request to Mimo with receipt Refund FAQ
Web (mimo.org) Cancel in your account/subscription settings on mimo.org Request refund from Mimo support; discretionary Cancel FAQ

Takeaway

Cancel where you purchased and keep receipts. Refund rules differ by platform and often depend on the store or Mimo’s discretionary review.

After cancelling

Practical next steps

  • Confirm cancellation in the App Store, Google Play or your Mimo account and keep a screenshot.
  • Check the subscription’s final expiry date to know how long you retain access.

Useful links

Address

Company contact (as listed)

Avenca Plaza, Street Rei Katyavala 43/45, 11th Floor, Luanda, Angola

Notes about addresses

Addresses may correspond to different legal entities. Use in-app support or the Help Center pages above for subscription support and official contact channels.

FAQ

To cancel your Mimo subscription via the App Store, open the Settings app on your device, go to your Apple ID > Subscriptions, find Mimo, and tap Cancel Subscription. Remember to keep proof of your cancellation.

To cancel your Mimo subscription on Android, open the Google Play Store app, tap your profile, go to Payments & subscriptions > Subscriptions, find Mimo, and select Cancel subscription. Always keep a record of your cancellation.

After canceling your Mimo subscription, you will typically retain access to paid features until the end of your current billing period. Ensure you keep proof of your cancellation.

Refunds depend on your subscription method; for App Store purchases, contact Apple for refunds, while for Google Play or web subscriptions, request a refund from Mimo support with your receipt. Keep documentation of your request.

If you subscribed through Mimo's website, log in to your account at mimo.org, navigate to Account or Subscription settings, and cancel your subscription from there. Always retain proof of your cancellation.